Brand Certified
Dunkin'
3.5(979 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
10705 Westheimer Rd, Houston, TX
77042, United States
Certified by Dunkin' • Feb 22, 2026
(713) 900-6370
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
979 reviews
5 stars
417
4 stars
160
3 stars
105
2 stars
69
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, misunderstandings, and slow service.
Order Accuracy
Many customers reported issues with incorrect orders and items missing from their orders.
Cleanliness and Hygiene
Several reviews mentioned unsanitary conditions, including dirty bathrooms and concerns about food hygiene.
Product Availability
Customers frequently noted that popular items, such as donuts and breakfast foods, were often unavailable.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and lack of timely responses to customer complaints.
- M9Mimiioo 93Feb 3, 20261.0Extremely unprofessional service at the drive-thru this afternoon around 1pm I couldn’t hear the speaker clearly, and instead of being patient or helpful, the employee responded with a rude and disrespectful attitude. I am a regular customer, but I will not return to this location as long as this employee continues to work there. Management should seriously address this behavior. This level of customer service is unacceptable.
- SRSebastian RicoJan 19, 20261.0Terrible service, they don't know how to make the products.
- VHVeronica HarrisJan 15, 20261.0Pulled in the driveway thru at 6:45 I couldn’t even order good enough because the worker had a nasty attitude I just didn’t order anything
- LWLacheya WimberlyJan 14, 20261.0I got overcharged. I got charged for 3 donuts this morning when I only got 2. 1 for me and 1 for my daughter. I tried to contact the store but the phone lines are down.
- AJAccording To JaneJan 12, 20261.0Very disappointed with the attitude of the older Indian lady who serviced me this morning. She tried to be argumentative with me simply because I requested a different drink I didn’t like the hot chocolate. This is unacceptable.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website