Dunkin'

3.7
708 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2808 Highway 6 S, Houston, TX
77082, United States

Hours

Reviews

3.7
708 reviews
5 stars
354
4 stars
113
3 stars
64
2 stars
40
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about stale or cold donuts and poorly prepared drinks.

Cleanliness

Several customers noted unsanitary conditions, including dirty environments and unclean restrooms.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and lack of professionalism.

Order Accuracy

Multiple customers experienced issues with missing items or incorrect orders, leading to frustration and disappointment.
  • TL
    Tracy Lynne
    Jan 3, 2026
    5.0
    Thank you to the nice drive-through lady at 5:15 am this AM. Who gave me my donut in this cute little bag is one of the first 200 customers.
  • HR
    Henry Rodriguez
    Dec 6, 2025
    1.0
    TWICE i find mystery items in my coffee 1st experience i found a long strand of hair in my coffee , ruined my whole morning so thanks to whoever has long weak hair - tip? Take some collagen 2nd time - I find a packet of sugar in my coffee after I finished my drink. What typa sloppy people work here bruh.
  • GB
    Gus Bus-
    Nov 30, 2025
    1.0
    Drive thru line took 10 mins + for 3 maybe 4 cars, service was poor, and ordered a drink with no ice and cup came half empty. Staff reports that's what their suppose to do and didn't seem bothered
  • CH
    Cathie Haglund
    Nov 23, 2025
    1.0
    This is only the third time i've been to this store each time.I've had to inform them that they've left out at least two items each time.I've been there. At the drive through, I asked how much something cost, and they don't know.I ask for items, they tell me they're out of let me go check and then they come back.And they have part of it, but not all of it.They charge me anyway, this is ridiculous
  • AE
    Adaeze Eze
    Nov 10, 2025
    1.0
    I visited this Dunkin’ Donuts location on Monday, November 10th, around 11:30 a.m. through the drive-thru. I ordered a meal and a green iced matcha latte. When I arrived at the window, I requested light ice, since I noticed that drinks were being filled mostly with ice. Instead of remaking the drink, the server, Ann, manually scooped out the ice, which is unsanitary and unprofessional. I politely asked for the drink to be remade, and she told me to pull forward. When I went inside to follow up, I overheard staff whispering that they were just going to give me the same drink again and not remake it. I was then told that their manager said if they put less ice, they can’t fill the drink to the top for the size purchased—which makes no sense and is misleading to customers. To make matters worse, they claimed the manager was present when they clearly were not. I ultimately requested a refund because of the poor service and dishonesty. This experience was very disappointing and not a good reflection of Dunkin’ Donuts’ standards. I do not plan to return to this location and would not recommend it to others.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 2808 Highway 6 S, Houston, TX?

Dunkin' is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location have a drive-thru service?

Yes, this Dunkin' location offers a drive-thru for convenient ordering and pickup.