Dunkin'

3.7
703 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2808 Highway 6 S, Houston, TX
77082, United States

Hours

Reviews

3.7
703 reviews
5 stars
352
4 stars
111
3 stars
64
2 stars
41
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale donuts, cold items, and unsatisfactory taste.

Cleanliness

Several customers noted that the environment was dirty and unsanitary, affecting their overall experience.

Staff Attitude

While some praised friendly staff, many others experienced unprofessional behavior and lack of attentiveness from employees.

Product Availability

Customers expressed frustration over frequent shortages of menu items, particularly donuts and bagels.
  • CH
    Cathie Haglund
    1 day ago
    1.0
    This is only the third time i've been to this store each time.I've had to inform them that they've left out at least two items each time.I've been there. At the drive through, I asked how much something cost, and they don't know.I ask for items, they tell me they're out of let me go check and then they come back.And they have part of it, but not all of it.They charge me anyway, this is ridiculous
  • CT
    Ciara Thomas
    Nov 13, 2025
    5.0
    Maya was extremely kind & welcoming. She went above and beyond to get my order while busy. Thank you Maya
  • AE
    Adaeze Eze
    Nov 10, 2025
    1.0
    I visited this Dunkin’ Donuts location on Monday, November 10th, around 11:30 a.m. through the drive-thru. I ordered a meal and a green iced matcha latte. When I arrived at the window, I requested light ice, since I noticed that drinks were being filled mostly with ice. Instead of remaking the drink, the server, Ann, manually scooped out the ice, which is unsanitary and unprofessional. I politely asked for the drink to be remade, and she told me to pull forward. When I went inside to follow up, I overheard staff whispering that they were just going to give me the same drink again and not remake it. I was then told that their manager said if they put less ice, they can’t fill the drink to the top for the size purchased—which makes no sense and is misleading to customers. To make matters worse, they claimed the manager was present when they clearly were not. I ultimately requested a refund because of the poor service and dishonesty. This experience was very disappointing and not a good reflection of Dunkin’ Donuts’ standards. I do not plan to return to this location and would not recommend it to others.
  • AR
    Andril Ruben
    Oct 18, 2025
    4.0
    Cold pumpkin spice drink
  • EB
    Ed Bittar
    Sep 27, 2025
    5.0
    Always a good idea when you are ready for a coffee or some treats! Exceptional quality!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 2808 Highway 6 S, Houston, TX?

Dunkin' is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location have a drive-thru service?

Yes, this Dunkin' location offers a drive-thru for convenient ordering and pickup.