Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Houston, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior, leading to dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including stale or cold donuts and poorly prepared drinks.
Staff Friendliness
While some customers praised friendly staff, others noted rude behavior and lack of attentiveness, indicating inconsistency in service.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty environment, which negatively impacted customer experiences.
Order Accuracy
Numerous customers experienced issues with missing items or incorrect orders, suggesting a need for better training and organization.
DD
Dk4K
3 days ago
2.0
Staff was very loud and kinda fighting with each other. Other than that as always Donuts were nice and coffee is good too
SS
Santiago Savere
Feb 6, 2026
5.0
Diana thank you for your great customer service! You always have a smile and make sure my wife and I have our drinks made correctly!
SM
Susie Moreno
Jan 25, 2026
5.0
Love this place , I've been going since I was little and they had the best donuts then and they still do .
MM
Marlene Melgar
Jan 14, 2026
5.0
Staff has always been very friendly. They are very fast with my order. I only had an issue once but I did place my mobile order and arrived before pick up time, it was a minor mistake but they ensured it wouldn’t happen again and it hasn’t. There is one person that works there that can come off strong but they aren’t, they just have a strong tone and actually are nice.
TL
Tracy Lynne
Jan 3, 2026
5.0
Thank you to the nice drive-through lady at 5:15 am this AM. Who gave me my donut in this cute little bag is one of the first 200 customers.