Dot Coffee Shop

Reviews

• CJ

  Cora Jean

  6 days ago
  3.0
  Food is decent, but if you order to-go make sure you check your order before you leave the restaurant. Ordered from them two nights in a row and the first night my grits was missing, second night they gave me beans but no rice and my cabbage was also missing. I understand accidents happen, but two nights in a row is kind of ridiculous for a restaurant charging so much. I also work in The restaurant industry and one thing I make sure to do is double check people‘s orders. Please do better! What am I supposed to do with beans and no rice?….. Almost forgot to mention that when we got there, we parked in the curbside parking spot, texted them and told them we were there. Nobody ever came out. Had to go inside and grab the food ourselves, even though it’s supposed to be “curbside pick up”.
• AR

  Alma Rodriguez

  Nov 12, 2025
  2.0
  The food is always good which is why my family enjoys to come here for special occasions. However the food has changed and is not the same as before and as for the atmosphere everyone seems to hate working there and do not seem to care for the customers. The waitress was fair but very rude I asked for water and she just nodded her head and kept walking by thankfully I didn’t die and then I ask for the check and to go box and she’s comes back with an attitude and I have to remind her of the to go box.I didn’t get her name but she’s the only waitress with a burnt honey comb color hair.
• WB

  Wendy Bridwell

  Nov 11, 2025
  1.0
  I've never had such a bad experience at Pappas restaurants; it's always a very pleasant and charming experience. I just left Dot Coffee Shop on 11/11/25 at 3:20 pm. First of all, they weren't as busy as usual. The waitress, Haliegh C., was the worst of the worst. I had to wait more than 10 minutes for her to bring my drinks because she was nowhere to be found. I had to ask another waitress if she could call my waitress. Then I ordered appetizers and waited more than 15 minutes for her to reappear because she had disappeared again. The table next to us arrived 10 minutes after us, but they got their food before, ( I ordered the same appetizer they had in their table) “The soup of the Day”. When she noticed, she went to check if our food was ready, this is already 20 or more minutes after we ordered…The that tray with our food was there on the counter for over 15 minutes. She brought the appetizers with the food at the same time. When I said thank you, but I didn't want the appetizer because the food had already arrived, she insisted, "Are you sure? Are you sure you don't want it?" as if the appetizer didn't have to come out before the food. The food wasn't the problem because it was delicious; we ordered a fried chicken fillet and fried catfish. Another comment is that whenever I come to the restaurant, the managers always come by and ask if everything is alright, they're attentive, but this time the whole time I was there no manager when to the tables, so I decided to talked to the manager on my way out, So I explained the situation and let her know that I was very sad and upset because the service was bad and that I would leave them a review so they would pay more attention to their employees and their guests so that they would have a better experience than the one I had this time.
• BB

  Benji boy

  Nov 8, 2025
  1.0
  If I could give this place 0 star , I’d do it faster than they served our food. We decided to give this spot a try since I heard it was the original Pappadeaux Seafood Restaurant, and I actually love Pappadeaux. I figured it had to be good… big mistake. We got there around 2:20 AM, and the hostess said it’d be a 25minute wait. No big deal. Except 45 minutes later, we were still standing there. When I asked how much longer, she just ignored me like I wasn’t even there. And let’s be honest at 2:20 in the morning, the place was not busy. When we finally sat down, the waitress couldn’t have cared less. She was rude from the start. Then the food came out, and wow it looked and tasted like it had been sitting out all night. My eggs looked microwaved, the sausages were awful, and the French toast somehow managed to be both burnt and cold. That’s talent. By the end, we were just laughing because it was so bad. I really wanted to love this place, but nope. Save your money and your appetite we WILL definitely NOT be back!!!!
• FR

  FastLane Red

  Nov 7, 2025
  1.0
  EXTREMELY DISAPPOINTED… I had one of those “midnight munchies” moments, and at 12:30 in the morning wanted ice cream 🤷🏼‍♂️ So I found this place, and seen the banana split on their menu… DoorDash wouldn’t deliver ice cream, so I called up here and made sure I could dine in… they answered and said yes… So I got an Uber and went up there… I walked in and the place was not busy at all, but it took about 15 minutes to get seated… She asked what I wanted to drink, so I was thinking she’d come back with the drink… Nope, 12 minutes later and I felt like she forgot I was even there… Then I heard the table of 5 guys next to me talking about being there for an hour and still not getting their food… So I just left… I can understand being short staffed, if that’s what it was… But when the staff that are there seem to be very focused on the one table of people seated on the other side of the restaurant, and not focused at all on the two tables seated on the side I was seated on, it’s kinda disrespectful to say the least… Anyway, I genuinely hope that it was just a bad night and that they were understaffed… Unfortunately the experience I had tonight was enough to make me never go there again

Frequently Asked Questions About Dot Coffee Shop