Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Houston? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 12837 Westheimer Rd .
Location
Hours
Reviews
2.8
824 reviews
5 stars
285
4 stars
76
3 stars
57
2 stars
31
1 star
375
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved issues.
Food Quality
While some customers enjoyed the food, many reported inconsistencies in quality, including cold pizzas and incorrect orders.
Delivery Issues
Several customers experienced significant delays in delivery, with some orders taking over two hours to arrive.
Staffing Problems
Many reviews mentioned the location being understaffed, leading to long wait times and poor service.
Management Concerns
Customers expressed dissatisfaction with management's handling of complaints and overall professionalism.
- JGjasmine gonzalez2 days ago1.0The two women working the counter last night provided some of the worst customer service l've experienced. I arrived after the app said my pizza was ready and received no greeting or acknowledgment. When I said hello, I was ignored. One employee said my name and walked to the back without explanation. Another then told me my pizza would take an additional 15 minutes because it "fell." There was no apology, no accountability, and no attempt to communicate professionally. I did not receive my order until 23 minutes after the app said it was ready. Throughout the entire interaction, there was no courtesy or basic customer service. This was only my 2nd time at this location, also my second bad experience at this location. If you want better service, you should probably go to the Briar Forest location instead, because the customer service at this store is consistently horrible. I will not be returning.
- JRJuan Ramirez3 days ago1.0Do yourself a favor and go to the Domino’s on Briar Forest instead. The staff at this location is awful. They literally dropped my pizza and did not apologize. The only thing they said was that it would be another 20 minutes. No accountability and no professionalism. Complete waste of time
- SRStacy RichardsDec 26, 20255.0Good customer service and great food!
- LHLance HarveyDec 9, 20252.0Incompetence. Have never seen a dominoes run this poorly. Go to any other location if you value your time.
- EFE FDec 9, 20253.0They took 35 minutes for a pizza! Everything I asked tgey said it's on the way if not because I pay in advance I wold leave. Shame on the service.
Frequently Asked Questions About Domino's Pizza
What types of pizzas does Domino's Pizza at 12837 Westheimer Rd offer?
They offer a variety of Specialty Pizzas and allow you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
What are the delivery hours for Domino's Pizza at this location?
Delivery is available from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Can I order curbside pickup or no-contact delivery from Domino's Pizza in Houston?
Yes, this location offers curbside pickup, delivery, and no-contact delivery services.
Where is Domino's Pizza located in Houston?
It is located at 12837 Westheimer Rd, Houston, TX 77077, USA.
What payment methods are accepted at Domino's Pizza on Westheimer Rd?
They accept a wide range of payment options including cash, credit cards (Visa, Mastercard, American Express, Discover, Diners Club), PayPal, Apple Pay, Android Pay, Afterpay, Klarna, Zelle, Bitcoin, and more.
Does Domino's Pizza serve vegetarian dishes at this location?
Yes, they serve vegetarian dishes to accommodate different dietary needs.
How can I place an order for delivery or carryout from Domino's Pizza in Houston?
You can order online through their website for delivery or carryout at https://www.dominos.com/en/restaurants?type=Delivery for delivery and https://www.dominos.com/en/restaurants?type=Carryout for carryout orders.
What nearby restaurants can I visit before or after ordering at Domino's Pizza?
Nearby you can find Zen's Restaurant and Grill for seafood and African cuisine, Texas BBQ for barbecue and American dishes, and Hitters Barbecue & Catering for more barbecue options.
Are there any nearby places where I can relax or get a beauty treatment around Domino's Pizza?
Yes, you can visit Shineshine Cosmetics and Day Spa, Timeless Ink Studio for tattoos and piercings, Elegance H Braiding, or MC Nails for beauty and spa services close by.
What nearby stores or services are around Domino's Pizza that might be useful when visiting?
Nearby, there is Katz Store for shopping and fashion accessories, M K Liquors for beverages, and AJ Computer Repair if you need tech services.