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Domino's Pizza

3.3
(367 reviews)

Business Details

3731 W Alabama St, Houston, TX
77027, United States
(713) 621-8744
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Houston? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3731 W Alabama St .

Location

Domino's Pizza
3731 W Alabama St, Houston, TX
77027, United States

Hours

Reviews

3.3
367 reviews
5 stars
168
4 stars
34
3 stars
22
2 stars
15
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food being undercooked, excessively oily, or poorly prepared, leading to dissatisfaction.

Customer Service

There were numerous complaints about rude staff, poor communication, and unhelpful management, contributing to a negative customer experience.

Delivery Issues

Many reviews highlighted problems with delivery times, including orders arriving late, cold, or not at all, causing frustration among customers.

Inconsistency

The overall service and food quality were described as hit or miss, with some customers having good experiences while others faced significant issues.
  • MA
    Md Korban Alli
    Feb 1, 2026
    3.0
    Addicted to the flavor!
  • WB
    will bolton
    Jan 23, 2026
    1.0
    Undercooked food, shaken beverage poor costumer service and as a matter of fact the food looked like the driver touched it I attempted to contact corporate, but being that this location is locally owned I was given a coupon look at the bottom of the page it states expiration in 7 days. I wasn't aware of that, so I called in asking for that coupon the one who answered same describe the coupon. Afterward attempted a sale. there is absolutely no structure. The drivers are rude. It was a couple of times that the driver called me and started an argument with because I slow coming to him not him coming to me. One made me walk a distance after notifying me he was in the vicinity
  • CO
    Carine Obeid
    Jan 18, 2026
    1.0
    We’ve been ordering Domino’s from this West Alabama location in Houston for at least six months—roughly once a week. Until recently, it was consistently reliable. The last two orders were not. • The pizza was excessively oily • Not properly sliced • Undercooked • Missing ingredients Ironically, these issues happened the only two times we chose pickup instead of delivery. The in-store experience was worse. The staff was openly overwhelmed and dismissive. No greeting. No acknowledgment and the worst attitude. Seven customers stood waiting without a single employee addressing the room. I had to approach someone who told me he was “just a delivery driver” to get any response at all, and even then the interaction felt rushed and rude while I waited 15 mins for a ready order waiting on the shelf. What stood out most was the lack of cleanliness and order. From the open kitchen, we could clearly see trash boxes stacked next to boxes of ready-to-go pizzas. Staff don’t know how to even cut a pizza properly ( see image). That alone is alarming and frankly insulting to the Domino’s brand. I don’t know if this is due to a recent change in management or a general disregard for customer experience and untrained staff but something has clearly slipped. This location needs immediate attention if not a total shut down.
  • KM
    Koby Mica
    Jan 15, 2026
    1.0
    I ordered wings and a salad and they had no salad when I arrived. The gentleman that helped me and took my receipt and set it aside and said he would take off the charge of the salad. Low and behold I was charged the full amount still.. very disappointed
  • GD
    GLORIA DIAZ
    Jan 14, 2026
    1.0
    Went yesterday to get my daughter her favorite pizza, whomever is making them are doing a horrible job. I ordered New York style, they gave me a 20 lb heavy pizza 🍕 bread was so thick, sloppy, flavorless and just looked awful. Please train that person, I think a lady made it. Date. 1/13/26 around 1:30 pm. First time I get my order made like this. Such an awful experience. Kids didn’t eat it. Waste of money.

Frequently Asked Questions About Domino's Pizza

What are the operating hours for Domino's Pizza in Houston?

Domino's Pizza in Houston is open daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does Domino's Pizza in Houston offer delivery service?

Yes, Domino's Pizza offers delivery service every day from 10:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from Domino's Pizza

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Certified March 01, 2026Yext Knowledge Graph
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