Domino's Pizza

2.9
254 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantChicken RestaurantFast Food Restaurant
Looking for great pizza in Houston? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1416 West Orem Drive Ste A .

Location

Domino's Pizza
1416 West Orem Drive Ste A, Houston, TX
77047, United States

Hours

Reviews

2.9
254 reviews
5 stars
95
4 stars
21
3 stars
15
2 stars
6
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent preparation, leading to dissatisfaction.

Food Quality

Feedback indicated a decline in food quality, with complaints about undercooked pizzas, lack of flavor, and incorrect toppings.

Efficiency

Customers experienced long wait times for both in-store pickups and deliveries, often exceeding expected timeframes.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including dismissive attitudes and lack of accountability.
  • JE
    John Ellis
    Nov 8, 2025
    1.0
    This place has gone to hell in a handbag. I have been ordering here for over two years and I thought it was a fluke the last 4 times but no. The bad service, bad food and bad employees are consistently awful. Today broke the straw for me though. I bought one pizza and one cheesy bread. Came to pick up and paid and they only gave me the pizza. No bread, no receipt. Sat outside and waved like 5 minutes before the same guy responded and said "whoops, I'll make you one. Wait like 5 minutes." 15 minutes goes by and no response m I parked and came into the store and waited another 10 minutes before someone came up to help. She said they'll make it right now and wait another 5 minutes. A total of 30 minutes goes by and I asked if it's ready and no. I then asked for a refund and she pulls up the receipt, showing a total of $19, even thoughy order total was $14 on my online order. Apparently someone helped themselves to a $5 tip. I just wanted to cancel and leave at that point and she asked for the pizza back, which was fine. It's just a bit crazy to screw up on an order, tip yourself $5 on a $14 order and then act like the customer is the problem
  • KO
    Kathy Ortega
    Sep 28, 2025
    1.0
    They had me waiting in line then I had to get out a line because it wasn’t ready when I finally pulled to the window again they could not find my order. I was in line for more than 40 minutes. Why would we get an email saying it was ready but not ready at all when you go pick it up . It makes no sense . Left with nothing because I was not going to waste no more time on this location.
  • MM
    MVito
    Sep 14, 2025
    3.0
    Employees are awesome. But two in the kitchen is not enough. Need one more for phone/cash register. I hope to see a change or I am not coming back.
  • LP
    Liseth Pablo
    Sep 8, 2025
    3.0
    Al contrario de lo q tu arias yo piense. E
  • RR
    Ruby
    Aug 30, 2025
    1.0
    August 2025 Lately their food has sucked. No flavor on dough, missing toppings, little to no seasoning on parm bites, light hand with cheese and sauce, even when you ask for extra, and the pizzas are never cut all the way through. I have been disappointed with the food the last three times we have ordered from this location, which we have been going to for three years. I'm very disappointed so we will be going to a different location from now on.

Frequently Asked Questions About Domino's Pizza

What types of pizza can I order at Domino's Pizza in Houston?

You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 1416 West Orem Drive Ste A, Houston?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, and Friday and Saturday from 10:00 AM to 1:00 AM.