Dairy Queen Grill & Chill

3.7
595 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
7161 Southwest Fwy, Houston, TX
77074-2001, United States

Hours

Reviews

3.7
595 reviews
5 stars
299
4 stars
95
3 stars
53
2 stars
34
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers enjoyed the food, others complained about cold items, incorrect orders, and unsatisfactory flavors.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, particularly the ice cream.
  • DB
    Diamon Bray
    1 day ago
    5.0
    The staff took my order quickly, and everyone was friendly. The food was good, and the manager came by to check on me to make sure everything was okay. I told him it was great!
  • SW
    Sheila Wilson
    5 days ago
    4.0
    Enjoyed the food 😋 got to watch the game while eating ma phone.
  • MM
    Madeline
    Dec 10, 2025
    1.0
    Whenever me and my team (15 girls) showed up to their store, they closed the door on us whenever it said they closed at 9:00pm, we arrived at 8:00pm. Later, whenever we were in the middle of pulling out of our parking space, one of the workers sped through and almost hit us, then started honking at us over and over while tailgating us. They show in their Facebook that they get no customers and now I can finally see why, wouldn’t recommend this place to my worst enemy.
  • AE
    Audrey Evans-Tamez
    Nov 20, 2025
    4.0
    Food was hot and the order was correct
  • TW
    TT Watt
    Nov 17, 2025
    1.0
    Didn't appreciate the attitude from the drive thru, in order to get my food I had to go inside for whatever reason. So much for convenience. Food was kinda on the cold side being that I had to wait in the drive through line. The price of the food is way too high for such poor service.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Houston?

They are open from 10:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.