Dairy Queen Grill & Chill

3.7
589 reviews
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Business Details

7161 Southwest Fwy, Houston, TX
77074-2001, United States
(832) 930-3547
https://dqtexas.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
7161 Southwest Fwy, Houston, TX
77074-2001, United States

Hours

Reviews

3.7
589 reviews
5 stars
295
4 stars
94
3 stars
53
2 stars
34
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude and slow service.

Food Quality

Food quality received varied feedback; while some enjoyed fresh and hot meals, others complained about cold, stale, or incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some customers reporting unsanitary conditions.

Ice Cream

The ice cream, especially Blizzards, received positive remarks for being delicious and fresh, although some noted inconsistencies in texture.

Pricing Concerns

Many customers felt the prices were high for the quality and portion sizes, with some expressing disappointment over perceived stinginess.
  • AE
    Audrey Evans-Tamez
    4 days ago
    4.0
    Food was hot and the order was correct
  • TW
    TT Watt
    Nov 17, 2025
    1.0
    Didn't appreciate the attitude from the drive thru, in order to get my food I had to go inside for whatever reason. So much for convenience. Food was kinda on the cold side being that I had to wait in the drive through line. The price of the food is way too high for such poor service.
  • JR
    Jaime Rodriguez
    Oct 31, 2025
    5.0
    Recently decided to try this location on my way to a dental appointment. Have to say it was a great one. Food was fresh and hot, ice cream on point and the staff were friendly.
  • JJ
    J J
    Oct 22, 2025
    1.0
    Had an uber delivery my order was wrong no way to get in contact with store to advise tried calling phone number listed and it rings once and hangs up call immediately!!
  • AX
    alondra xo
    Oct 18, 2025
    1.0
    Service is bad. The girl at the drive through is so slow. When ordering we asked her to add chili as I seen it was on the MENU and she says it’s not served at that DQ… then why is it on the menu…and then she didn’t ask me what sauce I wanted so I told her can I get bbq sauce instead. She charged me extra for that. Which she shouldn’t have bc it wasn’t as an extra. That was my main sauce since I didn’t want gravy. Terrible service. Will not go back.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Houston?

They are open from 10:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.