Feedback on customer service is mixed; while some employees are praised for their friendliness and attentiveness, others are reported as rude and dismissive.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others report issues with incorrect orders and poor taste.
Cleanliness
The restaurant is generally noted for being clean, contributing positively to the dining experience.
Drive-Thru Experience
The drive-thru service is often criticized for being slow and for order inaccuracies, leading to customer frustration.
GC
Genesis Camacho
Feb 14, 2026
5.0
That food there is so good the food is warm good
BG
Black Gal
Jan 16, 2026
3.0
Ok
LT
LaVell T
Jan 15, 2026
5.0
Walked into this dairy Queen. And I love how clean and polite everyone is. It never fails to amaze me the customer service that I receive here along with great food. The manager Jamie is wonderful always smiling.
AA
Ant
Jan 7, 2026
5.0
Girl at the counter didn’t have the energy to say hello. That being said, she definitely didn’t even attempt to formulate any sentences out loud. I walk up. She has a headset on. Without acknowledging that she is speaking to me rudely she asked well have you figured it out? I don’t spend money at places where people are rude. They waste my time then I waste theirs. So I ordered three blizzards in the drive-through after I said, I had to go grab something out of the car. Go up to the window and as she opened the door with my three blizzards there I just drove off. I know it’s petty, that being said, I was just matching the petty energy I received.
DT
Delvin Townsend
Oct 25, 2025
5.0
Great place to go employees is nice being going there radio shack was open thanks to owners
What are the operating hours of Dairy Queen at 11741 Eastex Fwy, Houston?
Dairy Queen is open Monday to Thursday from 10:00 AM to 10:30 PM, Friday and Saturday from 10:00 AM to 11:30 PM, and Sunday from 11:00 AM to 10:30 PM.
Where is Dairy Queen located in Houston?
Dairy Queen is located at 11741 Eastex Fwy, Houston, TX 77039, USA.
How can I place an order for pickup at this Dairy Queen location?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/14227/.
Does Dairy Queen offer any exclusive deals or promotions?
Yes, you can download the DQ Texas App for exclusive deals and promotions at https://dqtexas.com/mobile-app/.
What types of cuisine does Dairy Queen serve?
Dairy Queen is a fast food restaurant and ice cream shop serving a variety of fast food and desserts.
What is the phone number to contact Dairy Queen at 11741 Eastex Fwy?
You can contact Dairy Queen by phone at +1 281-442-6362.
Which nearby restaurants can I visit along with Dairy Queen?
Nearby restaurants include Cicis Pizza, Luby's, Ojos Locos Sports Cantina, Jack in the Box, Subway, and Luby's Steak Buffet, offering options from pizza and comfort food to sports bar dining and sandwiches.
Are there any nearby stores where I can shop before or after visiting Dairy Queen?
Yes, nearby stores include Family Dollar, Citi Trends, Fallas Paredes, Shoe Show Mega Store, Hibbett Sports, Metro by T-Mobile, RadioShack, and Cash America Pawn for a range of shopping options from clothing to electronics.
Is there a nearby fitness center close to Dairy Queen?
Yes, Planet Fitness, a gym and sports and fitness venue, is located nearby for your workout needs.
Are there medical or health services near Dairy Queen?
Nearby medical services include E Mount Houston Eligibility Center (health department and hospital), Dr. John D. Kirkwood (family practice doctor), Mt Houston Medical Clinic, Cielo Dental (dentist and pediatric services), and United Rehabilitation and Chiropractor Clinic.
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Certified February 22, 2026Yext Knowledge Graph
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