Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
4.0
656 reviews
5 stars
351
4 stars
125
3 stars
78
2 stars
28
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or inattentive staff, while a few praised friendly and helpful employees.
Food Quality
Several customers reported issues with food quality, including incorrect orders and food that was not fresh or flavorful, although some enjoyed specific items like blizzards and chicken strips.
Cleanliness
The restaurant is noted for being clean by some customers, but there are also complaints about unsanitary conditions and poor maintenance.
Long Wait Times
Many reviews mention long wait times in the drive-thru and for food orders, contributing to a negative overall experience for some customers.
- AAAnt5 days ago5.0Girl at the counter didn’t have the energy to say hello. That being said, she definitely didn’t even attempt to formulate any sentences out loud. I walk up. She has a headset on. Without acknowledging that she is speaking to me rudely she asked well have you figured it out? I don’t spend money at places where people are rude. They waste my time then I waste theirs. So I ordered three blizzards in the drive-through after I said, I had to go grab something out of the car. Go up to the window and as she opened the door with my three blizzards there I just drove off. I know it’s petty, that being said, I was just matching the petty energy I received.
- DTDelvin TownsendOct 25, 20255.0Great place to go employees is nice being going there radio shack was open thanks to owners
- MPMindy PageOct 24, 20254.0HungerBuster!
- LTLavell TillmanSep 5, 20255.0Jaime perhaps the most beautiful person at the store not because of her aesthetics it's because of her service. Every customer was taken care of and satisfied and the RESTAURANT WAS CLEAN. I HAVE NEVER. seen that in my life at DQ. staff was awesome and mirrored their boss.
- DBDavid BalderasAug 31, 20253.0Food was good service not so much had problems with order
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen at 11741 Eastex Fwy, Houston?
Dairy Queen is open Monday to Thursday from 10:00 AM to 10:30 PM, Friday and Saturday from 10:00 AM to 11:30 PM, and Sunday from 11:00 AM to 10:30 PM.
Where is Dairy Queen located in Houston?
Dairy Queen is located at 11741 Eastex Fwy, Houston, TX 77039, USA.
How can I place an order for pickup at this Dairy Queen location?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/14227/.
Does Dairy Queen offer any exclusive deals or promotions?
Yes, you can download the DQ Texas App for exclusive deals and promotions at https://dqtexas.com/mobile-app/.
What types of cuisine does Dairy Queen serve?
Dairy Queen is a fast food restaurant and ice cream shop serving a variety of fast food and desserts.
What is the phone number to contact Dairy Queen at 11741 Eastex Fwy?
You can contact Dairy Queen by phone at +1 281-442-6362.
Which nearby restaurants can I visit along with Dairy Queen?
Nearby restaurants include Cicis Pizza, Luby's, Ojos Locos Sports Cantina, Jack in the Box, Subway, and Luby's Steak Buffet, offering options from pizza and comfort food to sports bar dining and sandwiches.
Are there any nearby stores where I can shop before or after visiting Dairy Queen?
Yes, nearby stores include Family Dollar, Citi Trends, Fallas Paredes, Shoe Show Mega Store, Hibbett Sports, Metro by T-Mobile, RadioShack, and Cash America Pawn for a range of shopping options from clothing to electronics.
Is there a nearby fitness center close to Dairy Queen?
Yes, Planet Fitness, a gym and sports and fitness venue, is located nearby for your workout needs.
Are there medical or health services near Dairy Queen?
Nearby medical services include E Mount Houston Eligibility Center (health department and hospital), Dr. John D. Kirkwood (family practice doctor), Mt Houston Medical Clinic, Cielo Dental (dentist and pediatric services), and United Rehabilitation and Chiropractor Clinic.