Brand Certified
Dairy Queen
3.8(763 reviews)
Certified by Dairy Queen • Feb 22, 2026
Business Details
12930 Scarsdale Blvd, Houston, TX
77089, United States
Certified by Dairy Queen • Feb 22, 2026
(281) 481-8505
Certified by Dairy Queen • Feb 22, 2026
https://www.dairyqueen.com/en-us/locations/tx/houston/12930-scarsdale-blvd/14229/
Certified by Dairy Queen • Feb 22, 2026
About
Certified by Dairy Queen • Feb 22, 2026
Fast Food RestaurantIce Cream Shop
Location
Certified by Dairy Queen • Feb 22, 2026
Hours
Certified by Dairy Queen • Feb 22, 2026
Reviews
3.8
763 reviews
5 stars
351
4 stars
167
3 stars
85
2 stars
35
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as burnt items, incorrect orders, and food that tasted old or stale.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and the presence of pests.
Management Problems
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly highlighting friendly staff and good ice cream.
- DKDee K2 days ago1.0If I could give this store zero stars,i would. I spoke to a Jackie that says she a manager and a Karen that says she's a GM. By the way they spoke on the phone,I don't think either one is in charge. I called to make a complaint about the employee that made a banana split for me last Friday around 6pm. She gave me half of a half of a banana. I asked the employee to put the rest of the banana in it and she said,that's not how we do it here. We put half of a half. Doesn't make sense. Neither one od the managers had an explanation for that. I also asked for pecans and had 6 or 7 pieces on it,I paid for that. This is unacceptable. A banana split comes with a whole banana cut in half,one on each side. Neither managers had a concern over this. I would really like to speak to someone that's above these people. The picture below has a whole banana on it. That's false advertising.Will never go back to this store again.
- DED eeJan 26, 20261.0Bought a kids meal , chicken tenders were almost burned!!! , fries were only like 5 in the bag… cheese cup was cold as heck and looked brown like it been there for dayssssss … would NEVER GO BACK !
- JRJavier ReyesJan 2, 20261.0Place an online order in the Dairy Queen app for the Scarsdale location store manager’s name is Madison. Worst experience of our Dairy Queen lives restaurant claims they did not receive the order. Therefore they would not make the order even though we had pictures in the app receipt and email form mobile app form, etc. Madison is the worst example of a manager ever the worst system of customer service ever! We asked for a corporate number, or a number for franchisee and was told flatly no! Do not do business here!!!!!
- BKBuddha KingJan 1, 20264.0The chili cheese fries always fresh
- JRJuan RodriguezDec 22, 20251.0Horrible service took forever and apparently they dont carry alot of things on the menu including some of the stuff that just got put on the menu
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen at 12930 Scarsdale Blvd, Houston, TX?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Where is Dairy Queen located in Houston?
Dairy Queen is located at 12930 Scarsdale Blvd, Houston, TX 77089, USA.
How can I place an order for pickup at this Dairy Queen?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/14229/.
Does this Dairy Queen have any special offers or promotions?
Yes, you can download the DQ Texas App for exclusive deals.
What type of food can I expect at Dairy Queen on Scarsdale Blvd?
Dairy Queen is a fast food restaurant and ice cream shop offering a variety of quick meals and ice cream treats.
What is the phone number to contact Dairy Queen on Scarsdale Blvd?
You can contact Dairy Queen at +1 281-481-8505.
Are there any Vietnamese restaurants near Dairy Queen on Scarsdale Blvd?
Yes, nearby Vietnamese restaurants include Mi 45 South, Hu Tiu Mi S45, and Pho Hai, which are great options if you're interested in exploring local flavors after your visit.
What other fast food or dining options are available near Dairy Queen on Scarsdale Blvd?
Nearby dining options include Perry & Son’s Market & Grille for burgers and steaks, Wendy's for fast food, and Boba & More Xpress for bubble tea and smoothies.
Are there any beauty salons near Dairy Queen that customers can visit?
Yes, customers can visit nearby beauty salons such as Oscar Hair, Hollywood Hair and Nail, Pure Eyebrows, and Tam Haircut for hair and beauty services.
What accommodations are near Dairy Queen at 12930 Scarsdale Blvd if I need a place to stay?
Nearby accommodations include Scottish Inns and Suites and The Fountains at the Bayou, which are convenient options for visitors staying in the area.
Brand Certified Facts from Dairy Queen
Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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