Many customers reported issues with food freshness, including reheated items, stale products, and poor taste.
Service Issues
Customers frequently mentioned slow service, lack of attention from staff, and poor customer service experiences.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty areas and concerns about food handling.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendliness and helpfulness of the staff.
Inconsistent Experience
The reviews reflect a mix of positive and negative experiences, indicating inconsistency in service and food quality.
GM
G M
Feb 14, 2026
1.0
was given a birthday reward for a free select menu item but when i went to redeem they told me app was outdated and they had a new one. so i install this crap and then reward is gone. if it werent for that deal anyways i wouldnt step foot inside this crap place
KJ
KRISTALYN JAMES
Jan 12, 2026
1.0
I purchased a box of treats. The box, bag, and everything in it had ice on it and smelled like fish. Absolutely handed it right back to them.
RR
Rhonda
Jan 8, 2026
1.0
The food seemed reheated and not fresh at all. The chicken was very salty. The toast is very dried out and hard. The fries are not fresh, probably reheated from yesterday. The customer service is not good. I sat a the drive thru over 10 minutes saying "hello, hello" before someone responded. When I received my meal the person was talking to others and never made eye contact. $13 meal was a loss. Dont bother to eat here.
MS
Miguel H Galindo Sr
Nov 17, 2025
5.0
This is one of my favorite DQ. The place is clean and friendly. Always have one of my favorites(Limon/lime slush).
JM
Jaden M
Oct 12, 2025
5.0
They gave exactly what we wanted, staff were very kind and respectful, minded their own business, and every light atmosphere. Overall great experience, and delicious ice cream.
What is the address of Dairy Queen in Houston, TX?
Dairy Queen is located at 14515 Bellaire Blvd, Houston, TX 77083-1590.
What are the opening hours of Dairy Queen on weekdays?
From Monday to Thursday, Dairy Queen is open from 10:00 AM to 10:00 PM, and on Friday from 10:00 AM to 10:30 PM.
Is Dairy Queen open on weekends?
Yes, Dairy Queen is open on Saturdays from 10:00 AM to 10:30 PM and on Sundays from 11:00 AM to 10:00 PM.
How can I place a pickup order from Dairy Queen?
You can place a pickup order online via their official order page at https://www.dairyqueen.com/en-us/order/pickup/n/40517/.
Where can customers find exclusive deals for Dairy Queen Texas?
Customers can download the DQ Texas App for exclusive deals from https://dqtexas.com/mobile-app/.
What categories of food does Dairy Queen offer?
Dairy Queen is categorized as a Fast Food Restaurant and Ice Cream Shop.
What are some nearby restaurants to Dairy Queen on Bellaire Blvd?
Nearby restaurants include La Fogata (Latin American and Mexican cuisine), Houston Bites (fast food), Jack in the Box (Mexican and burger fast food), and Subway (sandwich shop).
Are there any nearby beauty and salon services near Dairy Queen?
Yes, nearby options include Do's Hair And Nails, Showtime Stylez (beauty salon and barber), Unique Brows, and Olala Nail Spa.
Where can I find testing and health-related services near Dairy Queen?
Heal 360 Houston COVID Testing Center is located nearby offering laboratory testing and family practice services.
Are there any useful retail stores or ATM services near Dairy Queen?
Yes, nearby are Sprint Store, AT&T Store, RadioShack for electronics and mobile phones, as well as Coinhub Bitcoin ATM and Bitcoin ATM Houston - Coinhub for ATM services.
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