Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
988 reviews
5 stars
484
4 stars
173
3 stars
117
2 stars
65
1 star
149
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Mixed reviews on food quality, with some items described as cold, stale, or poorly prepared, while others praised the ice cream and certain menu items.
Cleanliness
Some customers noted cleanliness in the facility, while others reported unsanitary conditions.
Customer Experience
Several reviews highlighted positive experiences with friendly staff, but many others expressed frustration with service and management.
- RBRod Ball3 days ago5.0Elizabeth was real good real good worker the cook was real good too food was hot the ice cream was good those two workers were real good 🎬
- NWNader Wahbeh5 days ago3.0Ice cream was saggy didn't like it
- MSMIZZ. SMITHDec 27, 20251.0I craved ice cream today. Stopped by two McDonald's and one location the machine was down. The second location didn't mention the reason. I didn't give up and headed to DQ. I ordered two large ice cream cones. The cones were stale as hell. 😡
- JBJaLeesa BryantDec 18, 20255.0The drive thru lady was really rice and friendly.
- JSJasmine SkyDancerNov 23, 20254.0The Hunger Buster burgers purchased were well prepared and tasted quite good. The strawberry and chocolate shakes purchased were delicious. I had ordered the Hunger Buster burgers via mobile app; location selected, items placed, checked out to provide the payment and received the time to arrive and the receipt. Upon arrival I made a purchase inside and asked about the mobile order. The cashier reviewed my screen, checked at their counter (for print outs), went to the back and returned to the register to inform me that the order was not received 🤔. After sighing, I stepped aside to allow patrons to make their order while preparing the online coupon to re-order the food inside. I paid for and received my to-go order, left for home and contacted the credit card company to monitor the DQ mobile transaction in case it's processed anyway.
Frequently Asked Questions About Dairy Queen
Where is Dairy Queen located?
Dairy Queen is located at 3915 Old Spanish Trail, Houston, TX 77021, USA.
What are the operating hours of Dairy Queen?
Dairy Queen is open every day from 10:30 AM to 10:30 PM.
Does Dairy Queen offer a children's menu?
Yes, Dairy Queen has a children's menu available.
Is there drive-through service available at this Dairy Queen location?
Yes, this Dairy Queen location has a drive-through for convenient service.
Can I order food online for pickup at Dairy Queen?
Yes, you can place an order online for pickup through their website.
Is Dairy Queen accessible for wheelchair users?
Yes, this Dairy Queen has a wheelchair accessible entrance.
Does this Dairy Queen serve vegetarian food options?
Yes, vegetarian food options are served at this Dairy Queen location.
Is there outdoor seating available at Dairy Queen?
Yes, this Dairy Queen offers outdoor seating for customers.
What nearby restaurants can I visit before or after Dairy Queen?
Nearby restaurants include Rays Real Pit BBQ Shack, Wendy's, Pizza Hut, and Wing Quarter Daiquiris & Creole Kitchen, offering a variety of barbecue, burgers, pizza, and Cajun cuisine.
Are there any gas stations close to Dairy Queen?
Yes, nearby gas stations include 24 Seven, Shell, and Exxon, which can be convenient for refueling before or after your visit to Dairy Queen.
Where can I find nearby shops or boutiques around Dairy Queen?
Nearby shopping options include Old Spanish Trail Plaza, African Prestige and Gule's Global jewelry store, Foresee Boutique women's clothing store, and Cricket Wireless mobile phone store.