Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
983 reviews
5 stars
479
4 stars
173
3 stars
116
2 stars
65
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising staff for being friendly and attentive, while others report rude behavior and poor service.
Food Freshness
Many customers noted issues with food freshness, including cold and poorly prepared items, while others enjoyed fresh and tasty offerings.
Cleanliness
The facility is generally reported as clean, but there are serious concerns about unsanitary conditions in some instances.
Order Accuracy
Numerous complaints about incorrect orders and long wait times, particularly in the drive-thru, indicate a need for improvement in order accuracy.
Atmosphere
The atmosphere is described as friendly and inviting by some, but others feel unsafe or uncomfortable due to the surrounding area.
- JSJasmine SkyDancer1 day ago4.0The Hunger Buster burgers purchased were well prepared and tasted quite good. The strawberry and chocolate shakes purchased were delicious. I had ordered the Hunger Buster burgers via mobile app; location selected, items placed, checked out to provide the payment and received the time to arrive and the receipt. Upon arrival I made a purchase inside and asked about the mobile order. The cashier reviewed my screen, checked at their counter (for print outs), went to the back and returned to the register to inform me that the order was not received 🤔. After sighing, I stepped aside to allow patrons to make their order while preparing the online coupon to re-order the food inside. I paid for and received my to-go order, left for home and contacted the credit card company to monitor the DQ mobile transaction in case it's processed anyway.
- DHDeja HarrisonNov 12, 20251.0This location doesn’t honor Veterans. The manager said that the GM said they were not honoring Veterans on Veterans Day even though ALL Dairy Queen’s were participating. I came to get the blizzard and was told no twice by two people. Like it’s not that deep over a blizzard! I see why people are reviewing this location negatively
- JFJennifer FloresNov 11, 20251.0Terrible service
- TLTanessa LuckettSep 20, 20251.0Can’t use their bathroom if your doing any delivery service for them
- ASaiden sandovalAug 29, 20255.0Super great service when packed
Frequently Asked Questions About Dairy Queen
Where is Dairy Queen located?
Dairy Queen is located at 3915 Old Spanish Trail, Houston, TX 77021, USA.
What are the operating hours of Dairy Queen?
Dairy Queen is open every day from 10:30 AM to 10:30 PM.
Does Dairy Queen offer a children's menu?
Yes, Dairy Queen has a children's menu available.
Is there drive-through service available at this Dairy Queen location?
Yes, this Dairy Queen location has a drive-through for convenient service.
Can I order food online for pickup at Dairy Queen?
Yes, you can place an order online for pickup through their website.
Is Dairy Queen accessible for wheelchair users?
Yes, this Dairy Queen has a wheelchair accessible entrance.
Does this Dairy Queen serve vegetarian food options?
Yes, vegetarian food options are served at this Dairy Queen location.
Is there outdoor seating available at Dairy Queen?
Yes, this Dairy Queen offers outdoor seating for customers.
What nearby restaurants can I visit before or after Dairy Queen?
Nearby restaurants include Rays Real Pit BBQ Shack, Wendy's, Pizza Hut, and Wing Quarter Daiquiris & Creole Kitchen, offering a variety of barbecue, burgers, pizza, and Cajun cuisine.
Are there any gas stations close to Dairy Queen?
Yes, nearby gas stations include 24 Seven, Shell, and Exxon, which can be convenient for refueling before or after your visit to Dairy Queen.
Where can I find nearby shops or boutiques around Dairy Queen?
Nearby shopping options include Old Spanish Trail Plaza, African Prestige and Gule's Global jewelry store, Foresee Boutique women's clothing store, and Cricket Wireless mobile phone store.