Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
3.9
683 reviews
5 stars
342
4 stars
126
3 stars
88
2 stars
30
1 star
97
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being fresh and tasty while others were stale or poorly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others reported dirty conditions.
Management Concerns
Several reviews criticized management for poor handling of customer complaints and lack of accountability.
Drive-Thru Experience
The drive-thru service was frequently mentioned as slow and problematic, with issues such as malfunctioning speakers and long wait times.
- RLRoxanna LopezNov 15, 20251.0I order chicken and dumplings and they gave me soup. No chicken no dumplings
- DFDiana FloresOct 17, 20251.0A waste of over $15. Terrible chicken tenders and fries. Very hard tenders , looked old and tasted old. Fries had a strange taste and texture. All went in the trash. I should have read the reviews. What’s happening to this place?
- RTRoxy TabOct 17, 20251.0The other reviews are 100% correct!! Do not come here for ice-cream. I went yesterday bought 2 blizzards and they were super soft, and she said that's how they are supposed to be, but i always go to the location on richey st. And they are always perfect. So 1 of my blizzards came with whip cream the other one didn't. So i paid the exta .49 so the other one could have whip too. Well they didn't put it on there, and when i told the lady with the glasses she rudely said it doesn't come with whip cream, and i said 1 does, and the other one doesnt which is why i paid. Then, she gives me my shake with no whip cream as well! So i tell her doesn't this come with whip cream, and she said yes but we dont pit it on there unless you ask, and you didnt ask. She might need a lesson on customer service, otherwise that's an easy way to loose customers
- LLListen LinduhhSep 24, 20251.0The Manager does not only make excuses for their poor service, but allow her employees to serve sour expired fruits in their desserts. When confronted and adviced on the matter she became defensive not only disrespectfully walking away from the commentary but smacking her lips.
- JCJessica CruzSep 21, 20255.0Loved it. We stopped by today for a few blizzards and they were delicious 😋 Our toppings were mixed all the way to the bottom and they were full. The best part this location does the blizzard check when they hand them you. The location on Ritchey and Holland doesn't do that. The service was quick as well so our ice-cream was not melted. We enjoyed our visit today. Definitely will be back
Frequently Asked Questions About Dairy Queen
Where is Dairy Queen located?
Dairy Queen is located at 8306 Winkler Dr, Houston, TX 77017, USA.
What are the operating hours of Dairy Queen?
Dairy Queen is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
How can I contact Dairy Queen by phone?
You can reach Dairy Queen by phone at +1 713-649-2983.
Can I order food online from this Dairy Queen location?
Yes, you can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/14243/.
Does Dairy Queen offer any mobile app for deals and promotions?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
Where can I find more information about this Dairy Queen location on the internet?
More information is available on their website at https://www.dairyqueen.com/en-us/locations/tx/houston/8306-winkler-dr/14243/ and on their Facebook page https://www.facebook.com/350232905007559.
What convenience stores are near Dairy Queen at 8306 Winkler Dr?
Nearby convenience stores include Stripes, 7-Eleven, Winkler Food Mart, Howard Food Mart, and Sunoco, which can be useful for quick shopping trips before or after your visit.
Are there any other fast food or dining options near this Dairy Queen?
Yes, nearby options include Laredo Taco Company, Taqueria Ay Jalisco, Wendy's, and Jack in the Box, offering a variety of cuisines around this area.
Is there a gas station near Dairy Queen for refueling or quick convenience stops?
Yes, Chevron, 7-Eleven, Sunoco, and Howard Food Mart are nearby gas stations where you can refuel or grab essentials.
What other services or amenities are close to Dairy Queen at Winkler Dr?
Nearby services include a medical clinic, Western Union money transfer, UPS Authorized Shipping Outlet, a tattoo and piercing shop (I-45 Ink), beauty salons, and a Bitcoin ATM for various needs.