Dairy Queen

3.9
963 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
703 Little York Rd, Houston, TX
77076, United States

Hours

Reviews

3.9
963 reviews
5 stars
488
4 stars
189
3 stars
107
2 stars
51
1 star
128

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

While some customers enjoyed the food, others complained about it being cold, overcooked, or not fresh.

Customer Service

Feedback highlighted a mix of friendly service and rude interactions, with several customers expressing frustration over staff attitudes.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.

Wait Times

Many customers noted long wait times for their orders, both in the drive-thru and inside the restaurant.
  • RM
    Rosemary Meeks
    1 day ago
    1.0
    Not a single person was wearing gloves as I watched them make my food from the drive thru. I literally watched them touch my food. Never ever ever again. And to think this has been the neighborhood DQ for years and I’ve come here since the 80s. I have a chronic medical condition with a low immune system. Do you think I can trust that your employees wash their hands?
  • EG
    Edgar Graveline
    4 days ago
    2.0
    Had been going here for 20 years +. No More ! Owner was Extremely Rude to me, Twice Now. Said things like " I don't Care ", " You always tell your story " and " Why don't you write it down " and has even insulted the Female Gender. Embarassed me with his belittling, In front of other customers. Had told me in the past, what to tell my wife, who thankfully was not with me at the time.. and I won't repeat it in this post. Isn't this supposed to be a place where you can order food that is on the menu,, the way you and your family like it? If you are in the business of taking care of customers, You Need People Skills...or Get Out of the business. I had been getting 4 orders to take home for the family,, almost every time in the past.. I would walk in, so as not to tie up the drive-thru. Spent around 50 dollars almost every time.. The Owner / Boss is a Lousy Person and I had noticed the staff's demeanor would always be like they were "walking on eggs". By the way, most of the staff is female. This is at the 703 Little York Rd. location. I took my business to the 350 Aldine Bender Rd location and they were Very Personable and Professional. Yami, who took my order, did not balk about my special orders and even got the sauced chicken strip meal and the "Superman Blizzard" right....unlike the other location had, numerous times in the past. Almost gave up on Dairy Queen.. at my 70+ years of age...,
  • AC
    Alondra C
    Nov 17, 2025
    1.0
    Are yall too broke to fix a speaker? I've came and 1. the girl taking my order could not hear me at all. 2. When we got to the window, they got my order wrong. They told the cook and he blamed us and started screaming at the girl taking our order. All because you cant hear anything on you speaker. All the poor girl did was close the window and you can still hear him. Terrible. Man, I threw away my food bc he prolly spat in it. Do better. Get that speaker fix. Or get better people.
  • GC
    Giselle Chavez
    Nov 17, 2025
    1.0
    Worse attitude ever. first their drive thru speaker doesn't work and can barely hear what the worker is saying. then they blame us for ordering the wrong food, I clearly wanted regular chicken stripes and when I pull up to the widow their cook and the drive thru lady gives us attitude saying I wanted spicy when I clearly wanted regular. making it seem like it was my fault, yelling and making a scene and everything. I was nice and polite even letting them know their speaker was broken and we can hear anything on our side. its not my fault that yall cant hear and got my order wrong. learn to take accountability and and not blame the other party. all because yall too broke to fix yalls speaker.
  • CK
    cassie kaplan
    Oct 26, 2025
    1.0
    Ordered multiple blizzards didn’t receive the correct ones. Food is always missing do not recommend. No returns even tho they don’t tell you they don’t have what you want until after you’ve paid and they’ve made them if they tell you at all. Ordered Oreo recees blizzard they served a Oreo blizzard. Not what I ordered she said oh we don’t have that, ok then why did you take my money and serve me something I didn’t order? My husband ordered the cheesecake blizzard and it was made wrong also missing three tacos from our order. Not returning to this location.

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen at 703 Little York Rd?

Dairy Queen at 703 Little York Rd in Houston is open daily from 10:00 AM to 10:00 PM.

Where is Dairy Queen located in Houston?

Dairy Queen is located at 703 Little York Rd, Houston, TX 77076, USA.