Numerous customers reported consistently poor service, including rude staff and slow response times.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared food.
Cleanliness
Several customers noted unsanitary conditions, such as sticky tables and unclean dining areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality at times.
Management Issues
There were complaints about management and staff training, suggesting a lack of effective oversight and employee morale.
JJ
James
6 days ago
2.0
Servers looked like they didn't want to be there, were not courteous, barely acknowledged you and wouldn't even look you in the eyes
JF
Josh Flores
Nov 11, 2025
1.0
Didn't even get to order stood there for 5 minutes listening to employees talk about food from other places don't recommend this location
CH
Chris Hernandez
Oct 24, 2025
1.0
usually enjoy Dairy Queen, but my recent visit was really disappointing. The service was slow even though the place wasn’t busy, and my Blizzard was barely mixed — it was mostly just vanilla ice cream with toppings sitting on top. The fries were cold, and the burger tasted like it had been sitting out for a while. On top of that, the tables were sticky and no one seemed in a hurry to clean them
MC
MR. C
Oct 23, 2025
1.0
This is by far the worse location EVER AND I DONT RECOMMEND IT!!!
First and foremost the service sucks and the male employee here on this day 10/23/25 was extremely extremely rude and very unprofessional. This employee needs to be retrained and have better manners. Next, the food is very horrible and the cook needs to do a better job cooking the food especially the chicken. I ordered the 4 count chicken strips and when I got to my job to eat my food those chicken strips where not cooked and had a clay type of texture. That is very disgusting and unhealthy. What really upset me was that this location at the time of my visit was not busy at ALL!!!! I honestly would say that every customer coming here needs to check their food before leaving.
KT
Karen Tarbert
Oct 17, 2025
1.0
Ordered an ice cream sandwich but they didn't have any. The hot fudge sundae was pretty much soup. The traffic was too bad for us to turn around and go back. Made a big mess on my car seat. Won't be returning. Waste of time and money.
What are the operating hours of Dairy Queen at 6741 Fairbanks North Houston Road, Houston, TX?
Dairy Queen is open from 10:30 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.
Where is Dairy Queen located in Houston?
Dairy Queen is located at 6741 Fairbanks North Houston Road, Houston, TX 77040-4310, USA.
What types of food does Dairy Queen offer at this location?
This Dairy Queen is a fast food restaurant and ice cream shop, offering a variety of quick meals and ice cream treats.
Can I order food online for pickup at this Dairy Queen?
Yes, you can place an order online for pickup through their official ordering website.
How can I contact Dairy Queen at this Houston location?
You can reach Dairy Queen by phone at +1 281-416-4339.
Is there a Dairy Queen app for exclusive deals?
Yes, you can download the DQ Texas App to access exclusive deals and promotions.
Are there any gas stations near Dairy Queen on Fairbanks North Houston Road?
Yes, there is a Shell gas station nearby, which could be convenient for customers refueling their vehicle before or after visiting Dairy Queen.
Where can I find car repair or automotive services near Dairy Queen on Fairbanks North Houston Road?
Nearby automotive services include Best Auto Repair and Nova Wheel Pros, where you can get vehicle repairs and tire services close to Dairy Queen.
Are there any religious organizations near Dairy Queen for visitors interested in local community activities?
Yes, nearby churches include Little York Church of Christ and Our Lady of Lourdes Catholic Church, which visitors might want to check out before or after their visit to Dairy Queen.
Does this Dairy Queen location have a social media presence where I can find updates?
Yes, you can find Dairy Queen on Facebook at https://www.facebook.com/330309953502504 under the page name DQ45086 for updates and information.