Chipotle Mexican Grill

3.4
377 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Hwy 59 & Little York is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3943 Little York Rd, Houston, TX
77093, United States

Hours

Reviews

3.4
377 reviews
5 stars
161
4 stars
57
3 stars
39
2 stars
29
1 star
91

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including bland flavors, small portions, and improperly cooked ingredients.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of attention to customer needs.

Cleanliness

Several customers noted that the restaurant was dirty and poorly maintained, with health violations observed in food preparation areas.

Inconsistency

Customers experienced inconsistency in food preparation and service, with some visits resulting in satisfactory meals while others were disappointing.

Value for Money

Many felt that the prices were not justified by the portion sizes and quality of food received.
  • TS
    Trakonnie Stewart
    2 days ago
    1.0
    A message from my 12 year old, whose obviously upset about her favorite restaurant: Today I visited your Chipotle location on Little York, and I did not have a great experience. The customer service itself was good, but the food quality and cleanliness were not. I purchased chips for $2.95 and they were stale. I don’t want to pay for stale chips. I also ordered guacamole, and it was served brown. I’m not sure if it was left out too long, but I have never received guac like that from Chipotle before. I used a gift card for this purchase, so I’m not sure how a refund would work, but I would like to be contacted regarding this issue. The inside of the restaurant was also very dirty, and I feel like it needs much better cleaning and upkeep. This was the worst Chipotle experience I’ve ever had, and I would like updates on improvements. Please have someone from your staff reach back out to me. Thank you, Carlee.
  • AF
    Anaya Fox
    5 days ago
    5.0
    es El mejor chipotle de houston El resfahrante es fresco, sabros, llenador El servcio es buena pido un tazon recomiendo chipotle porque la comida es fresco, sabrosa y siempre muy llenadora
  • YB
    Y B
    Nov 14, 2025
    1.0
    My food was horrible. I spent 85.00 and I couldn't recognize what kind of meat I had.It looked like dry dog chunks. I had already made it home when I discovered how horrible the meat was. I had to go back to Chipotle and when I spoke to the manager she basically told me that my meat looks like that because Its been over an hour since it was picked up. I explained to her again that it looked like that when I received it. Then her attitude got worse and she took the new container of meat and threw it on the counter.I will never eat at that establishment again. I would have uploaded the pictures but my phone is not allowing me to do so at this time.
  • OH
    Ophelia Hunter
    Nov 13, 2025
    2.0
    I came to this Chipotle for my granddaughter. I ordered her a bowl, brown rice, beef barbacoa, black beans, fajita veggies, lettuce and tomato salsa. I was told they're is no lettuce and they were putting salad greens instead and no tomato salsa. The other tomato salsa was for on line orders only because they don't want to give refunds because they order ahead. I don't know what is going on here but they run out of stuff and you have do without because you don't order ahead online. What? OMG!!
  • ID
    Isamar Calderon Duarte
    Oct 24, 2025
    1.0
    La comida terrible sin sabor,el arroz duro y los frijoles salados 🤢y la orden no te las dan completas pedí pico de gallo y no me dieron, y ni hablar te atienden de mala manera..👎👎👎

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Hwy 59 & Little York in Houston?

Chipotle Mexican Grill at 3943 Little York Rd is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Houston, TX?

It is located at 3943 Little York Rd, Houston, TX 77093 in Harris area.