Chipotle Mexican Grill

3.3
165 reviews
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Business Details

4561 FM 1960 Rd W, Houston, TX
77069, United States
(346) 586-6693
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle North Oaks TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4561 FM 1960 Rd W, Houston, TX
77069, United States

Hours

Reviews

3.3
165 reviews
5 stars
74
4 stars
18
3 stars
9
2 stars
7
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff vary widely, with many reporting rude or dismissive behavior, while others highlight friendly and attentive service.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and flavorful meals, while others report dry, poorly prepared, or missing items.

Portion Sizes

There are frequent complaints about small portion sizes, with some customers feeling shortchanged compared to other locations.

Cleanliness

The cleanliness of the restaurant is often criticized, with reports of dirty tables and unsanitary conditions.

Management Issues

Several reviews mention a lack of effective management, leading to poor service and operational issues.
  • AB
    Alex B
    Oct 22, 2025
    5.0
    Excellent!
  • FP
    Faizah Patel
    Oct 22, 2025
    5.0
    I was worried about ordering through the app because i’ve had issues where other chipotles will forget stuff or skimp out on portions if you order online. This location didn’t forget anything and they gave generous portions.
  • ER
    Eric Ramos
    Oct 9, 2025
    1.0
    Cashier rang up managers food on our total and thought we wouldn't notice. Manager made his bowl and put it at the counter next to our bag. Cashier put two bowls in the bag but proceeded to ring up three? Makes no sense. Pretty sure this isnt the first time and they thought they could get away with it. Will be taking this to corporate.
  • ED
    edmund davis
    Sep 29, 2025
    5.0
    We were in a rush but service and food were exceptional with hefty portions for the price! Will visit again.
  • BH
    B Hicks
    Sep 15, 2025
    5.0
    Haydee P. was phenomenal. She gave us excellent customer service and friendliness. We live out of state, several states away, and would definitely come back here again when in town.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill North Oaks TX offer?

Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 4561 FM 1960 Rd W, Houston?

The restaurant is open daily from 10:45 AM to 11:00 PM.