Chipotle Mexican Grill

3.2
174 reviews
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Business Details

4561 FM 1960 Rd W, Houston, TX
77069, United States
(346) 586-6693
https://locations.chipotle.com/tx/houston/4561-fm-1960-rd-w?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4819
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About

Mexican Restaurant
Chipotle North Oaks TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4561 FM 1960 Rd W, Houston, TX
77069, United States

Hours

Reviews

3.2
174 reviews
5 stars
78
4 stars
18
3 stars
8
2 stars
7
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including dry meat, small portions, and unsanitary conditions.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic courtesy.

Inconsistency

There were numerous complaints about inconsistent portion sizes and availability of menu items, leading to customer dissatisfaction.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary food handling practices.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food.
  • RW
    Rachel Winters
    Dec 31, 2025
    5.0
    Good food
  • AK
    Abdul Khan
    Dec 26, 2025
    1.0
    Probably the worst chipotle in existence.Dont bother coming past five because chances are they are out of everything with no intention of making more or compensating for the trouble.the quality is consistently trash and I’ve found a literal rock from the molcajete Do better or just close the entire location because at this point it’s just taking up space.
  • JR
    Josefina Rodriguez
    Dec 21, 2025
    5.0
    Me encanta😋😋
  • AH
    Annette Harris
    Dec 13, 2025
    1.0
    They do not give good service at all.They were like robots. The experience was horrible.First time going and the last time!!!.Food looks like juke when they put together and the workers had nooooo customer service training.SMH horrible!!! And the food was thrown together..You couldn't even warm up because everything was mixed up.And let's not forget the price for what you get. Absolutely not worth it. Horrible experience.Nightmare!!! I'm so upset.$50.00 for two bowls horribly prepared
  • EH
    E R M Hopson
    Dec 3, 2025
    5.0
    The cashier was rude. They didn't fix my food right. And when I told the cashier, she had an attitude.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill North Oaks TX offer?

Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 4561 FM 1960 Rd W, Houston?

The restaurant is open daily from 10:45 AM to 11:00 PM.