Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle I-45 & Richey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
789 reviews
5 stars
341
4 stars
130
3 stars
66
2 stars
62
1 star
190
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or stale items, while others praised the freshness and taste.
Customer Service
Service quality varied significantly, with many reviews highlighting rude staff and poor management, while a few noted friendly and helpful employees.
Cleanliness
Several customers expressed concerns about cleanliness, mentioning dirty tables and food prep areas, as well as issues with food safety practices.
Portion Sizes
Many customers complained about skimpy portion sizes, particularly in comparison to other locations, leading to dissatisfaction with value for money.
Availability of Menu Items
Frequent reports of running out of key menu items, such as chicken and tortillas, contributed to negative experiences for customers.
- RRRobert Ruiz5 days ago1.0I got the stomach flu after eating at this place.
- RDRoger DNov 18, 20255.0Everything was right in my online order and easy to pick up through drive through. Thanks! 😊
- TSTonja SmithNov 12, 20251.0We ordered food for 40 people $729 order and it never arrived! Waited 20 minutes on the phone talking w someone who couldn’t spell Frontage And they couldn’t locate the order Unbelievable. There would be a 0 star rating if possible. Do not trust them with your order.
- CAChuck and Wanda AndersonNov 3, 20254.0The chef preparing the food hit the fried taco shells and they went flying. Quite the show! Outside that, this Chipotles was pretty good. The sitting area was open and noisy. The outside area was nice due to the weather, but a little on the loud side because the freeway is adjacent to the restaurant. Typical good food - a safe place to eat. $
- JCJoyce CarterNov 3, 20251.0This is the second time my husband and I have given this location a chance, no more chances this was it. The first time a couple of months ago we went, we decided not to order because food was being slung all over the counter and no one cleaning off the counter, just nasty. So we decided to give them another try only because they are closer then the Humble location which we have not had any problems with. Well that's it , no more chances, we walk in around 3:40pm and we are the only ones in there, I go to order and the gentleman starts to make my bowel when I look down and why are there ANTS, YES ANTS CRAWLING all over the counter outside and inside by the food. My husband just walked out, I told the gentleman and he said OH. You do not have to worry about us trying this location again. Just a warning to anyone that goes there make sure you look all around before getting your food.I rate this a 0
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill offer at the I-45 & Richey location?
Chipotle Mexican Grill offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 15710 North Fwy, Houston?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at I-45 & Richey offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mexican Grill at this Houston location?
You can order online through the Chipotle app or website at https://order.chipotle.com/ or via the app store link for the Chipotle app.
Is the Chipotle Mexican Grill at I-45 & Richey inclusive and welcoming to all customers?
Yes, the location welcomes LGBTQ customers and promotes an inclusive environment.
What is the address and contact phone number for Chipotle Mexican Grill at I-45 & Richey in Houston?
The address is 15710 North Fwy, Houston, TX 77090. The main phone number is +1 281-982-8010.
What nearby restaurants can I visit before or after dining at Chipotle Mexican Grill at I-45 & Richey?
Nearby options include Black Bear Diner for American breakfast, Olive Garden for Italian cuisine, Buffalo Wild Wings for wings and bar food, and Taco Bell for more fast-food Mexican options.
Are there nearby pharmacies if I need to pick up medication when visiting Chipotle Mexican Grill at I-45 & Richey?
Yes, nearby pharmacies include CVS Pharmacy and Cardinal Health for your health and medical needs.
Can I find nearby accommodation or hotels near Chipotle Mexican Grill at 15710 North Fwy?
Yes, SpringHill Suites by Marriott Houston I-45 North is close by for hotel accommodation.
What nearby services are available if I need automotive or rental assistance near Chipotle Mexican Grill at I-45 & Richey?
Nearby services include Jiffy Lube for oil changes and Slingshot Rental Houston for vehicle rentals.