Brand Certified
Chipotle Mexican Grill
3.4(814 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
15710 North Fwy, Houston, TX
77090, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(281) 982-8010
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/tx/houston/15710-north-fwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3408
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle I-45 & Richey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.4
814 reviews
5 stars
348
4 stars
132
3 stars
66
2 stars
65
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and slow service, leading to a frustrating experience for many customers.
Food Quality
While some customers enjoyed the food, many reported issues with blandness, small portions, and unsanitary conditions, including receiving spoiled or improperly prepared items.
Order Accuracy
A significant number of customers experienced problems with order accuracy, particularly with mobile orders, leading to dissatisfaction and complaints.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and food preparation areas, which negatively impacted the dining experience.
Pricing Concerns
Customers expressed frustration over rising prices and perceived poor value for the cost, particularly regarding portion sizes and additional charges for extras.
- KKKeyanna Knight4 days ago1.0IF I COULD GIVE 0 STARS I WOULD THE MANAGER MARIA IS VERY UNPROFESSIONAL AND VERY UNHELPFUL . DO YOURSELF A FAVOR AND GO TO SPRING OR WEST ROAD. RUDEST MANAGER IVE EVER SPOKEN TOO
- AEAmber EscobedoFeb 20, 20265.0Every time I come here I’m super Happy 😃! The food is hot fresh and the workers are so amazing! Maria was so nice made my bowl perfect! I will be coming here every time just because of how they treated me and how delicious and fresh the food is at this location!
- BBBryan BostickFeb 18, 20262.0Every time I come to this location, they’re out of ingredients. One ingredient or another. The service is definitely not that great either. I went in yesterday and no one addressed me. The guy making the orders was completing an online order and waited until he finished the second bowl to even say “I’ll be with you in a minute.” I usually go to another location but this was close to me at the time. I feel they all need to be trained on customer service.
- DMDuane MillerFeb 16, 20261.0The food and the service use to good but, now they move so far slinging food all over place , giving really small portions of rice ,, the staff has really became really rude lately, not sure if there is a change in management, but they need to go back to what they use to be like, please
- LMLeslie MartinezFeb 12, 20262.0Had the worst experience today they ran out of all the meats, no veggies, and on top of that when I go to pay after not getting what I really wanted because they did not have any meats. The cashier was so rude. Had no facial expressions standing there didn’t greet me didn’t tell me my total very disappointed today.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill offer at the I-45 & Richey location?
Chipotle Mexican Grill offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 15710 North Fwy, Houston?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at I-45 & Richey offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mexican Grill at this Houston location?
You can order online through the Chipotle app or website at https://order.chipotle.com/ or via the app store link for the Chipotle app.
Is the Chipotle Mexican Grill at I-45 & Richey inclusive and welcoming to all customers?
Yes, the location welcomes LGBTQ customers and promotes an inclusive environment.
What is the address and contact phone number for Chipotle Mexican Grill at I-45 & Richey in Houston?
The address is 15710 North Fwy, Houston, TX 77090. The main phone number is +1 281-982-8010.
What nearby restaurants can I visit before or after dining at Chipotle Mexican Grill at I-45 & Richey?
Nearby options include Black Bear Diner for American breakfast, Olive Garden for Italian cuisine, Buffalo Wild Wings for wings and bar food, and Taco Bell for more fast-food Mexican options.
Are there nearby pharmacies if I need to pick up medication when visiting Chipotle Mexican Grill at I-45 & Richey?
Yes, nearby pharmacies include CVS Pharmacy and Cardinal Health for your health and medical needs.
Can I find nearby accommodation or hotels near Chipotle Mexican Grill at 15710 North Fwy?
Yes, SpringHill Suites by Marriott Houston I-45 North is close by for hotel accommodation.
What nearby services are available if I need automotive or rental assistance near Chipotle Mexican Grill at I-45 & Richey?
Nearby services include Jiffy Lube for oil changes and Slingshot Rental Houston for vehicle rentals.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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