Chipotle Mexican Grill

3.5
800 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle I-45 & Richey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
15710 North Fwy, Houston, TX
77090, United States

Hours

Reviews

3.5
800 reviews
5 stars
344
4 stars
132
3 stars
66
2 stars
62
1 star
196

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with bland, cold, or poorly prepared food, including complaints about small portions and stale chips.

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with several customers expressing frustration over poor service and disorganization.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and food prep areas.

Pricing

Customers frequently mentioned high prices and dissatisfaction with the value for money, particularly regarding portion sizes.
  • SC
    Shannon Cernich
    2 days ago
    5.0
    Super busy and lobby could have used more staff. Food was great.
  • JN
    James Nix
    3 days ago
    1.0
    Long wait with no customers
  • E1
    Enrique 10
    Jan 3, 2026
    1.0
    En este lugar cuando agarro comida por la aplicación siempre me dan la comida como que se las estoy pidiendo gratis le ponen una miseria de comida. Aprendan a servir la comida asi como cuando ordenó por adentro. Y siempre me falta un ingrediente o dos si no les gusta trabajar dejen el trabajo a alguien que si sepa desempeñarlo.
  • SZ
    Sergio Zuñiga
    Dec 15, 2025
    1.0
    The food is bland and tasteless, and it's annoying that they charge extra for practically everything; they'll probably start charging extra for the napkins next. It's far too expensive for food with no real flavor.
  • JJ
    Jackie
    Dec 8, 2025
    1.0
    Never again. I decided to give them another try, and it was a disappointment. Portion control seems nonexistent — everything is smaller, and my bowl had barely half the chicken it usually comes with.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill offer at the I-45 & Richey location?

Chipotle Mexican Grill offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 15710 North Fwy, Houston?

The restaurant is open daily from 10:45 AM to 11:00 PM.