Chipotle Mexican Grill

3.2
331 reviews
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About

Mexican Restaurant
Chipotle Tanglewood TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5706 San Felipe St, Houston, TX
77057, United States

Hours

Reviews

3.2
331 reviews
5 stars
134
4 stars
40
3 stars
24
2 stars
17
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, incorrect orders, and lack of accountability for mistakes.

Portion Sizes

Many reviews highlighted concerns about stingy portion sizes, particularly for protein, leading to dissatisfaction with value for money.

Cleanliness

Several customers noted cleanliness issues, including dirty floors and unsanitary food handling practices.

Food Quality

While some customers enjoyed the food, others complained about overcooked or stale items, indicating inconsistency in food quality.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food.
  • KK
    Knock Knock
    Dec 3, 2025
    1.0
    At this point, “already picked up” must be the store’s favorite catchphrase. Every time I come for a DoorDash or Uber Eats order, it has magically disappeared — and shockingly, no one ever verifies who took it. I’ve raised this issue over and over, yet nothing changes. Drivers waste gas, time, and money because we are NOT paid for ghost orders. But hey, why fix the process when you can just blame the air? Management seriously needs to retrain the entire staff on basic pickup verification. Until then, this location will continue costing delivery drivers income with zero accountability.
  • RL
    Rene Lupfer
    Nov 4, 2025
    3.0
    Basic interior, clean. Friendly staff.
  • AK
    Anthony Kollaja
    Oct 31, 2025
    1.0
    The meat portions are nonexistant at this particular location. I love how they shake the (spoon)spatula* after they scoop the meat so it all falls back in the bin instead of your plate. Hahahahaha! Staff are trained to this method. I also noticed that they cut the chicken into stringy shreads at this spot lately so theres no more normal pieces for that selection there either. Oh well, theres a mexi joint on every corner in houston it seems. Give ma and pop a shot instead if you like normal meat portions on your meals like i do. cheers!
  • SS
    S S
    Oct 28, 2025
    1.0
    They almost always give the wrong order. Has the items are missing from the order and when you informed them about it not much is done usually ignored
  • ND
    Nick Davis
    Oct 9, 2025
    1.0
    would not open on time hey no big deal. I go inside and out of 10 people I finally get help by 1. bad attitude and terrible experience

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Tanglewood TX offer?

Chipotle Mexican Grill offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 5706 San Felipe St?

The restaurant is open daily from 10:45 AM to 10:00 PM.