Chipotle Mexican Grill

2.8
169 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Meyerland TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
8825 W. Loop S., Houston, TX
77096, United States

Hours

Reviews

2.8
169 reviews
5 stars
60
4 stars
12
3 stars
10
2 stars
13
1 star
74

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small and inconsistent portion sizes, often feeling shortchanged compared to other locations.

Service Quality

Service was frequently described as slow, with some staff members exhibiting poor customer service and attitudes.

Food Quality

While some reviews praised the food as fresh and tasty, others reported issues with food safety, blandness, and improper preparation.

Cleanliness

Several customers noted cleanliness issues within the restaurant, particularly in the dining area and drink station.

Customer Experience

There were numerous complaints about the overall customer experience, including long wait times for orders and rude staff interactions.
  • SK
    Sundeep Keswani
    4 days ago
    1.0
    Like many others.. AVOID this location. Poor service , Giovanni the supposed manager is the text book example of how not to be a manager. Poor customer service from him. Also food was small portions, cold and not up to par with normal chipotles. Will absolutely not go back.
  • KM
    Kathiresan M
    6 days ago
    3.0
    Portions are small, other branches serve more Portions
  • BB
    ben bogard
    Dec 3, 2025
    2.0
    Got my son a kids quesadilla meal for his school's spirit night. Got home and he opened it and the meat and cheese just fell out of it. It wasn't cooked or melted at all. I tried cooking it for him but not the same and he wouldn't eat it.
  • CS
    Chris S
    Nov 26, 2025
    3.0
    This location Is fine and in line with most Chipotles. Closes at 10 but by 9:30pm on 11/26/2025 the people working there had checked out and didn't make any more proteins, several people turned away. If you say you close at 10, when we come out at 9:30 we expect you to have a full menu. Other than that experience, the employees at this location do a good job.
  • JP
    Joe Perez
    Nov 21, 2025
    1.0
    Showed up early and the lady explained opening times and the time I order is gonna be ready by but was being rude about it. Obviously, I placed the order online so I know I just happened to arrive early. Who cares they told me to come back in a little bit For what my order is the first one what’s the point in that I can’t just wait at the window for a couple minutes.? The cherry on top was after all that order wasn’t even done on time. If you don’t like your job, don’t work there. Don’t have to be rude to customers.

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill Meyerland TX known for?

Chipotle Meyerland TX is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 8825 W. Loop S., Houston?

The restaurant is open every day from 10:45 AM to 10:00 PM.