Chipotle Mexican Grill

2.8
247 reviews
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Business Details

11710 South Fwy, Houston, TX
77047, United States
(346) 353-7791
https://locations.chipotle.com/tx/houston/11710-south-fwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4485
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About

Mexican Restaurant
Chipotle City Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
11710 South Fwy, Houston, TX
77047, United States

Hours

Reviews

2.8
247 reviews
5 stars
77
4 stars
27
3 stars
14
2 stars
18
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked rice, dry meat, and stale chips.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Portion Sizes

Numerous customers complained about small portion sizes and inconsistency in servings, feeling they were not getting value for their money.

Cleanliness

Several reviews mentioned that the dining area was not clean, with dirty tables and unkempt conditions.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
  • HS
    Henry Sims-Ducros
    4 days ago
    1.0
    Order was promised at 2:40 I arrived in drive thru at 2:41. I was told to "come back in 5 min". Didn't receive the order until 2:53. I also didn't receive the Chimichurri sauce I paid extra for. Chipotle wouldn't let me leave a review with the after purchase survey. I'm guessing because the review was 1 star. I've been trying for a week now to leave a review.
  • SS
    Shaw
    4 days ago
    4.0
    Wasn't trying to get a full scoop to anything. I have to ask for my scoop of rice as well as guacamole
  • CB
    Carla Battles
    Dec 26, 2025
    1.0
    Imagine having a terrible Christmas and day after so getting a free meal is exciting. But whoever worked the window 12/26 doesn't greet you and puts a SPOON in the bag. Sigh...
  • LL
    Laticia Lewis
    Dec 24, 2025
    5.0
    Believe it or not. This was my 1st time eating Chipotle. It won't be my last. I really enjoyed my meal. I couldn't eat it all so I saved the other half of my bowl for later.
  • TM
    Triston Major
    Dec 18, 2025
    3.0
    ordered a side of vinaigrette and they never didn’t put it in the bag and I lefted without realizing it until now since Im back at work and eat half of it smh😔 food was still bomb tho js
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Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in City Park offer?

Chipotle Mexican Grill is known for its customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at 11710 South Fwy, Houston?

This Chipotle location is open daily from 10:45 AM to 11:00 PM.