Chipotle Mexican Grill

2.7
236 reviews
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Business Details

11710 South Fwy, Houston, TX
77047, United States
(346) 353-7791
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle City Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
11710 South Fwy, Houston, TX
77047, United States

Hours

Reviews

2.7
236 reviews
5 stars
73
4 stars
24
3 stars
13
2 stars
18
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and inattentive staff, with several instances of employees displaying a lack of professionalism and care.

Food Quality

Numerous reviews highlighted issues with food quality, including undercooked rice, stale chips, and inconsistent portion sizes.

Cleanliness

Customers noted that the dining area was often dirty, with unclean tables and trash cans, contributing to a negative dining experience.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, citing high costs for small portions and unexpected charges.

Inconsistency

Frequent complaints about inconsistent service and food quality, with some customers experiencing satisfactory visits while others faced significant issues.
  • ES
    E S
    Nov 9, 2025
    1.0
    I ordered Carne Asada tacos and the meat was extremely dry and tasted like it had been sitting for a while. I'll try another location before I waste my money this one since they could careless what they dish out to their customers.
  • KH
    Kim H
    Nov 8, 2025
    4.0
    Food order always right.... when ordering in line. online, not so much :(
  • JF
    Juliet Foster
    Nov 6, 2025
    2.0
    We went to chipotle and we got quesadilla kids meal and taco kids meal and burrito bowl and on the quesadilla there is here and the tortillas for the taco kids meal was hard and the bowl had too much sour cream on it.
  • AM
    Ab Morris
    Oct 31, 2025
    1.0
    I forgot y I stopped going here. The food looks ok. But the customer service is horrific. I learned Spanish because of people like them. Just talked about me for no reason. I wanted the lettuce seperate and the guy behind the counter had to talk about me…IN SPANISH. Yall don’t need my MONEY He wasn’t the one even servicing me, just standing over talking crap. Then leaned over to the register the look to see if my card went through. ….THIS IS TIRING MAN
  • EP
    Elaine Priestly
    Oct 26, 2025
    4.0
    The food was very good. Dining area needed to be clean. tables needed to be wiped off, including the chairs. Which my party and I had to do before we could sit down at the tables and eat.
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Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in City Park offer?

Chipotle Mexican Grill is known for its customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at 11710 South Fwy, Houston?

This Chipotle location is open daily from 10:45 AM to 11:00 PM.