Brand Certified
Chipotle Mexican Grill
2.5(163 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
710 Gulfgate Center Mall, Houston, TX
77087, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(346) 326-1596
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://www.chipotle.com
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.5
163 reviews
5 stars
44
4 stars
11
3 stars
6
2 stars
16
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and staff being unhelpful or rude.
Food Quality
Several reviews mentioned poor food quality, including raw or burnt meat, small portions, and stale chips.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food prep areas.
Staffing Problems
Many customers noted that the location was frequently short-staffed, leading to inadequate service and empty food trays.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in quality.
- PAPiper Adams5 days ago1.0My pickup order took way too long and this was the most disorganized chipotle i’ve ever been to.
- KEKaiya EllisFeb 17, 20261.0this went from being my favorite to least favorite chipotle. I used to get a REASONABLE amount of food without having to ask for another scoop. YET, and this happened today too (02/17) whoever the man with the locs is..i asked for extra because he gave me one scoop of rice.. why did he give me about 10 pieces of rice in total extra? same with corn. THEN had me read the rest of my toppings so he didn’t have to add any extra, knowing he gave me little portions. Then proceeded to help the man behind me and idk if he looked intimidating to him but he proceeded to give HIM reasonable portions.
- CYConni YoungFeb 11, 20265.0Hadn't had it for over a year. Discovered it in gulf gate mall Woodbridge/610 on right side 1st driveway
- ASALEX SalinasFeb 4, 20265.0Great 🌯🌯 burritos ! Love the vibes!!
- GJGreta JefferyJan 6, 20261.0I asked for a side of rice. They put it in a bowl made got a small scope paid $2.00 for it. Bought a kids meal for my child. Got chips but was told you have to pay for salsa. That's crazy.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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