Chipotle Gulfgate is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Some staff members provided excellent service, while others were reported as rude and unprofessional.
Food Quality
Customers frequently complained about food being undercooked, poorly prepared, or lacking in flavor.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food preparation areas.
Staffing Issues
Many reviews noted that the location was frequently short-staffed, leading to long wait times and poor service.
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, particularly with online orders.
IP
Idalia Pineda
Nov 17, 2025
1.0
Ordered a plate of quesadillas and it came with burned pieces of the grill. This is unacceptable.
BS
B s
Nov 17, 2025
1.0
0/10 was given an orange w black mold it was late at night when I was eating driving in my car till I tasted something funny
Service always 2.5/10
EB
Esteban Betancourt
Nov 13, 2025
5.0
The food was good, you can’t go wrong with chipotle but if you have some little guy serving you food with red hair I would run away. Took him 30 minutes to serve be a bowl because he wanted to flirt with his co worker. If you see anyone that looks like these characters I’d suggest you go to another chipotle 😭😂
AA
Alicia Adams
Nov 8, 2025
2.0
STOP marking my food as "ready for pickup at the counter" if it isn't ready for pickup at the counter! This has happened TWICE. I ordered my food on the app, I got the notification that it was ready, but when I entered the store, I was told that it was still being bagged. If it is still being bagged, IT'S NOT READY FOR PICKUP! I got the notification that my order was ready at 12:10 PM and didn't actually receive my order until 12:19 PM. This is NOT okay when people have to get back to work at a certain time. If the order isn't ready, don't mark it as ready. It's as simple as that.
MM
Melzz
Nov 7, 2025
5.0
This chipotle isn’t bad as people make it seem! I think everyone just needs patience, this isn’t like McDonald’s where your food comes out in 3 minutes. The food is being grilled. And I noticed it’s mostly one person on grill. Common sense respect the people who are making your food, overall the crew members are friendly and show that they’re trying their best to serve everyone’s meal just the way they like it. ☺️
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Gulfgate?
Chipotle Mexican Grill is located at 710 Gulfgate Center Mall, Houston, TX 77087.
What are the opening hours for Chipotle Mexican Grill at Gulfgate?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
How can I contact Chipotle Mexican Grill at Gulfgate?
You can call them at +1 346-326-1596 or email at TX.5234.Gulfgate@chipotle.com.
Where can I order food online from Chipotle Mexican Grill?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill at Gulfgate offer?
They offer customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill offer any rewards or special offers?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What social media channels can I follow for updates from Chipotle Mexican Grill?
You can follow Chipotle on LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets).
Are there any other dining options near Chipotle Mexican Grill at Gulfgate?
Yes, nearby dining options include Panda Express, Cicis Pizza, and Great American Cookies, offering Chinese food, pizza buffet, and desserts respectively.
What retail stores are located near Chipotle Mexican Grill at Gulfgate?
Nearby retail stores include Shoe Carnival, Kids Foot Locker, and GameStop, providing shoes, sportswear, and video games.
Which services near Chipotle might be helpful for someone visiting the area?
Nearby services include Minute Key for locksmith needs, Lowe's Home Improvement for hardware and gardening, and FedEx Office Print & Ship Center for shipping and printing.