Chipotle Mexican Grill

2.8
171 reviews
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Business Details

2522 Eldridge Parkway, Houston, TX
77082, United States
(346) 614-4105
https://locations.chipotle.com/tx/houston/2522-eldridge-parkway?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4258
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About

Fast Food RestaurantMexican Restaurant
Chipotle Eldridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2522 Eldridge Parkway, Houston, TX
77082, United States

Hours

Reviews

2.8
171 reviews
5 stars
63
4 stars
14
3 stars
5
2 stars
6
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Food Quality

Many customers reported issues with food quality, including cold, undercooked, or stale items, and inconsistent portion sizes.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with trash and food on the floor, contributing to a negative dining experience.

Inventory Issues

Customers frequently noted that the restaurant was out of key ingredients, even during hours well before closing.
  • EE
    Edgar
    Jan 2, 2026
    1.0
    Walked in with my family and we were told to leave the restaurant and order online because they were too busy for us to order in person. they kicked us and like 10 other people who were in there and some that walked in before us....Very unprofessional and disrespectful!
  • AA
    Apollo24zZ
    Dec 26, 2025
    1.0
    If I could give this place a 0 I would, if you love food never come here as the portion is so horribly bad. Order a chicken burrito and only receive rice like where’s the chicken????????
  • LT
    lily t
    Dec 23, 2025
    1.0
    they literally ran out of everything came in at 8 pm and there’s no warning that they’re out of literally half their items would literally never recommend cause why literally open a restaurant with nothing in stock……
  • SF
    Sarah Farquhar
    Dec 22, 2025
    1.0
    Lunch order...food temp cold. Staff rude, yelling at each other Restaurant dirty with trash and food on floor. Prices keep going up, Quality goes DOWN
  • WO
    Willians Ortega
    Dec 22, 2025
    1.0
    The staff was super disrespectful and zero professional , the cashier came all way the the service desk to loudly saying that if they give me the right portion of rice they going to charge me triple for it
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 2522 Eldridge Parkway?

Chipotle Mexican Grill at 2522 Eldridge Parkway is open daily from 10:45 AM to 10:00 PM.

What type of food does Chipotle Eldridge specialize in?

Chipotle Eldridge specializes in customizable Mexican-inspired fast-casual food like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.