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Brand Certified

Chipotle Mexican Grill

2.7
(187 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Eldridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2522 Eldridge Parkway, Houston, TX
77082, United States

Hours

Reviews

2.7
187 reviews
5 stars
63
4 stars
16
3 stars
5
2 stars
9
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, poorly prepared, or stale food, with complaints about portion sizes and freshness.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and lack of proper training.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food areas, contributing to a negative dining experience.

Ingredient Availability

Customers consistently noted that the location often ran out of basic ingredients, leading to dissatisfaction and inconvenience.
  • KT
    Kendall Talley
    Feb 14, 2026
    1.0
    The quality of the food doesn’t match the price. Hearing the CEO say that he doesn’t care shows that he’s out of touch. The scoops were small and didn’t cover the bottom of the bowl.
  • MN
    Monisha Nicole
    Feb 2, 2026
    1.0
    This location just does not give a damn how they make your food or what they give you. For me live 5 mins from this restaurant and my food is COLD. Portions so small, I see why it’s rated the way it is. It’s 1:52 in the afternoon. Why is this food cold??? My rice all balled up, no seasoning. Shameful. I added a picture to show wha my food looked like as soon as I opened it.
  • YQ
    yonaiquis quiros
    Jan 30, 2026
    1.0
    Malísima experiencia no se lo recomiendo casi no tenían carne puestas medio vacío te echan muy poquito de todo la comida para la. Niña la quesadilla sin casi nada el frijol viejo que deserción nadie comió a gusto deberían de cambiar muchas cosas porque tres personas casi 50$ gasté y nadie estuvo feliz no vengan esa es mi criterio aaa y las mesas llenas de comida sucias y no habían cervilletas para limpiar tuve que pedirlas así que ponte y piensa
  • IM
    Irene Markantonis
    Jan 30, 2026
    4.0
    The servers were wonderful and they helped me since I don't go in there but once in a blue moon but!!!! you're stuck to a bowl that's a certain size:( And I find that Goofy lol why can't I pay 20 bucks and just get a larger salad? The bowl can hold so much lettuce. When I went to get a fork there were no napkins it looked pretty dirty in that area but I'm sure it was because of the lunch rush since I was there afterwards. Again staff or really wonderful and salad was good.
  • HG
    Hanora Gonzales
    Jan 26, 2026
    1.0
    I would highly recommend skipping this Chipotle and going a little further north down Eldridge to the other chipotle. This one is CONSTANTLY out of basic ingredients. I mean literally out of queso, quac, meat, chips, etc. They claim to be open till 10pm, but good luck trying that get food after 7pm. Even DoorDash has had to refund me multiple times due to their lack of food. I feel like an idiot for continuing to try giving this location another chance.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 2522 Eldridge Parkway?

Chipotle Mexican Grill at 2522 Eldridge Parkway is open daily from 10:45 AM to 10:00 PM.

What type of food does Chipotle Eldridge specialize in?

Chipotle Eldridge specializes in customizable Mexican-inspired fast-casual food like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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