Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Copperfield Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
412 reviews
5 stars
167
4 stars
59
3 stars
23
2 stars
23
1 star
140
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including small portions, cold food, and overcooked items.
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Cleanliness
Several customers noted that the location was often dirty, with unsanitary conditions affecting their dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, leading to customer frustration.
Staff Attitude
Customers expressed dissatisfaction with staff attitudes, describing them as unhelpful and dismissive.
- WRWilliam RodriguezJan 1, 20261.0Last time I come to this location. Made an online order for a bowl and this is what I see when I open it at home. I can fit almost ALL of the rice on a single spoon. This is a joke. Avoid this location.
- FAFloyd AlexanderDec 31, 20251.0So disappointing. Food was abysmal, dry, overcooked. Steak was gristly, difficult to chew. Far cry from Chipotle I remember. Cannot recommend any food as everything we ordered was subpar.
- EMerinn mooreDec 30, 20251.0So when did Chipotle have it to where only certain items are only bought online as well as during certain times?. I say this because I went to multiple locations throughout Houston and I never have a problem when it comes to ordering my quesadilla or any of my items but every time I come to this location, it's always the same issue that they can't make quesadillas past a certain time or they have to only be online. But yet I've seen them make my quesadillas before and it was never an issue. So my question is is Chipotle bought by different companies in different areas? Because then that would make sense on what certain policies are implied at one location versus others. But if that's not the case then it's either on the employees being lazy and not trying to serve the customer when it is still business up operation hours or then this location needs to have an indication for customers to know that certain items can only be bought online so the confusion doesn't keep on happening because this has happened multiple times and every time I've come to this location it's always a problem when at other locations I don't have this issue at all
- CCCruzanDec 27, 20251.0I went there resitly got a chicken bowl and went home the food was cold not hot at all, so to everyone please check you food before leaving the place just don't expect it to be hot or right.
- MLMisty LopezDec 14, 20251.0This location is absolute trash. It’s always dirty, the majority of the workers have a an attitude, and your food will always be sloppy, if they even have what you want. It was trash when it was at 6/290, and it’s still trash in a new building. Edit: When using the app for delivery, I’m stuck ordering from this location because it’s the closest one to me- the app doesn’t let me try to go to a different one. Naturally, 2 times in a row, at different times during the day, there are issues, and my first order was cancelled and the second one wouldn’t even go through- I got a pop up that said “sorry about this, we’re unable to identify a delivery time.” Which is HILARIOUS, because the whole time I was ordering, I had a delivery window. I just give up with this location and Chipotle as a whole.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Copperfield Relo?
Chipotle Mexican Grill is located at 12210 FM 1960 Rd W, Houston, TX 77065.
What are the operating hours for Chipotle Mexican Grill at this location?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Mexican Grill?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available at https://chipotle.app.link/Carne-Apple.
What type of food does Chipotle Mexican Grill at Copperfield Relo serve?
They serve fast-casual Mexican food with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
How can I contact Chipotle Mexican Grill at Copperfield Relo?
You can reach them by phone at +1 832-688-7002 or email at TX.3882.CopperfldRel@chipotle.com.
Does Chipotle Mexican Grill have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Are there any nearby banks if I need cash before visiting Chipotle?
Yes, there are Chase Bank, PNC, and BBVA Bank located near Chipotle Mexican Grill on FM 1960 Rd W.
What nearby places can I visit for coffee or a quick snack before or after dining at Chipotle?
Panera Bread is nearby, offering a cafe and bakery with coffee and snacks to enjoy.
Are there local car wash or automotive services near Chipotle Mexican Grill?
Yes, Tommy's Express® Car Wash and NTB - National Tire & Battery are nearby for automotive and car care services.
Does Chipotle have a social media presence where I can follow updates?
Yes, you can follow Chipotle Mexican Grill on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.