Chipotle Mexican Grill

4.1
598 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Theater District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
909 Texas St, Houston, TX
77002, United States

Hours

Reviews

4.1
598 reviews
5 stars
327
4 stars
140
3 stars
56
2 stars
23
1 star
52

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, often feeling shortchanged compared to other locations.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.

Food Freshness

While some reviews highlighted fresh and tasty food, others noted issues with food quality, including stale items and improperly cooked ingredients.

Cleanliness

Several customers reported cleanliness issues, including dirty dining areas and unsanitary conditions.

Speed of Service

Despite the busy environment, many customers appreciated the quick service and efficient handling of orders.
  • MC
    Michael Caldwell
    Oct 20, 2025
    4.0
    Fantastic, I've said in many reviews 4 stars is my absolute, bo1 is 5 stars because there is always room to improve. I came in on my lunch break there atleast 15 people in front of me. Man they were so quick, they knew what was going on and flowed liked they have done it before. And the food didn't suffer because of how busy it was. I got that new dish with the sauce lol I can't remember what it wad called but it was up there on the menu and I said I want that. Good place absolutely loved it.
  • MM
    MBF
    Oct 7, 2025
    5.0
    Todo perfecto!
  • CB
    C B.
    Sep 25, 2025
    2.0
    My observation for the last one year as of today, this location penny pinching while charging substantial for a very meager amount of food quantity. Customers who visit your franchise are hard working professionals who pay the full price for 35% lesser food at THIS PARTICULAR LOCATION. Chipotle is my favorite; have been eating across the country especially in Houston Texas. This location one of the worst among all in terms of serving. Chicken barely 8 small pieces you can count (not even the full measuring spoon they use but half of it). Going forward, I would stick to Salata or go elsewhere and will try to avoid this particular location. Shame on the manager who tries to rob customers by 35%
  • AE
    Angelica Estupiñan
    Sep 20, 2025
    5.0
    I like the food, but I regret that the staff seem to be in a rush (even when there’s no line), and sometimes they get bothered if you ask something about the food
  • DA
    Dee Askew
    Sep 11, 2025
    1.0
    me and my boyfriend had a terrible experience at this location today and will not be back. We both had to ask for more portions on the rice and beans and the servers threw on a little spoon more onto our bowls (yet the customers ahead of us) and behind us had nice size portions. We will not be frequenting this establishment again - clearly the employees did not want to be at work today. (not good at all) :(

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in the Theater District, Houston?

Chipotle Mexican Grill at 909 Texas St in the Theater District, Houston, is open Monday through Saturday from 10:45 AM to 8:00 PM and is closed on Sundays.

Does Chipotle Mexican Grill offer pickup and delivery services at this location?

Yes, this Chipotle location offers both in-store pickup and delivery services for your convenience.