Chipotle Mexican Grill

4.1
604 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Theater District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
909 Texas St, Houston, TX
77002, United States

Hours

Reviews

4.1
604 reviews
5 stars
329
4 stars
142
3 stars
57
2 stars
23
1 star
53

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes, noting they were often smaller than expected and inconsistent.

Service Quality

Reviews highlighted a mix of experiences with staff, ranging from friendly and efficient to rude and unprofessional.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with food quality, including dry or old items.

Cleanliness

Several reviews mentioned cleanliness issues within the dining area, with some customers finding it unsatisfactory.

Speed of Service

Customers generally appreciated the quick service, especially during busy lunch hours, although some noted that it could lead to rushed interactions.
  • MA
    Moe A
    6 days ago
    1.0
    After picking up my mobile order I went to use the bathroom and saw that it was locked so went to the cashier (old white lady) and told her that I need to use the bathroom and she looked me up and down and said I needed to eat here to be able to use the bathroom. I'm going to the Louisiana location from now on.
  • JA
    Joy A
    6 days ago
    3.0
    I had a steak burrito. They ran out of lettuce and the steak meat was to fatty. Overall good service and the staff was nice. Just needed something to eat, that was fast and near by.
  • MC
    Michael Caldwell
    Oct 20, 2025
    4.0
    Fantastic, I've said in many reviews 4 stars is my absolute, Noone is 5 stars because there is always room to improve. I came in on my lunch break there atleast 15 people in front of me. Man they were so quick, they knew what was going on and flowed liked they have done it before. And the food didn't suffer because of how busy it was. I got that new dish with the sauce lol I can't remember what it was called but it was up there on the menu and I said I want that. Good place absolutely loved it.
  • MM
    MBF
    Oct 7, 2025
    5.0
    Todo perfecto!
  • CB
    C B.
    Sep 25, 2025
    2.0
    My observation for the last one year as of today, this location penny pinching while charging substantial for a very meager amount of food quantity. Customers who visit your franchise are hard working professionals who pay the full price for 35% lesser food at THIS PARTICULAR LOCATION. Chipotle is my favorite; have been eating across the country especially in Houston Texas. This location one of the worst among all in terms of serving. Chicken barely 8 small pieces you can count (not even the full measuring spoon they use but half of it). Going forward, I would stick to Salata or go elsewhere and will try to avoid this particular location. Shame on the manager who tries to rob customers by 35%

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in the Theater District, Houston?

Chipotle Mexican Grill at 909 Texas St in the Theater District, Houston, is open Monday through Saturday from 10:45 AM to 8:00 PM and is closed on Sundays.

Does Chipotle Mexican Grill offer pickup and delivery services at this location?

Yes, this Chipotle location offers both in-store pickup and delivery services for your convenience.