Brand Certified
Chipotle Mexican Grill
3.9(380 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
5015 Westheimer Rd, Houston, TX
77056, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(713) 396-7261
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/tx/houston/5015-westheimer-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2620
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Houston Galleria is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.9
380 reviews
5 stars
188
4 stars
85
3 stars
32
2 stars
20
1 star
55
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about the small portion sizes, feeling that they were not receiving value for their money.
Customer Service
Many reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Several customers reported issues with food quality, including undercooked meat, bland vegetables, and instances of food contamination.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and reports of bugs in food.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting good experiences with specific staff members.
- SRSiddharth Reddy4 days ago4.0Not bad
- FCFeliciti CargerJan 22, 20261.0They service is terrible and they barely give you what you’re already over paying for… I’ve never been to a chipotle and the portions were that ridiculously small and when I asked for a TAD bit more of 1 thing they literally refused like they were going to lose $ for 5 more tiny pieces of chicken🥲 never had a chipotle do that ever either. What happened to customer satisfaction!???? Don’t eat there
- CMCatherine Flores MontielJan 5, 20261.0Chipotle has been going downhill lately. The protein was loaded with way too much pepper and the portion was very small. I didn’t like the food, and the quality just isn’t what it used to be.
- ELErik LeclercJan 4, 20264.0Déjeuner rapide et économique dans le centre commercial Attention, la proximité de la patinoire donne une impression de fraîcheur quand on mange Plats goûtus et bon rapport qualité prix
- LMLouisha Willind McNultyDec 14, 20251.0I would like to raise a concern about my recent experience. When I mentioned that the food quality was not good, the staff responded in a rude tone, saying, “What do you want?” No apologies or alternatives were offered. I was given plain white rice and then told to leave. I believe this situation could have been handled more professionally!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at Houston Galleria?
Chipotle Houston Galleria is open from 10:45 AM to 8:00 PM Monday through Saturday, and from 10:45 AM to 6:00 PM on Sunday.
What types of food does Chipotle Houston Galleria offer?
They serve customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients, adhering to their 'Food with Integrity' principles.
Does Chipotle Houston Galleria offer online ordering and delivery services?
Yes, customers can order online for in-store pickup or delivery through the Chipotle app or website.
How can I earn rewards or get exclusive offers at Chipotle Houston Galleria?
Sign up for Chipotle Rewards to earn free food and access exclusive offers.
Is Chipotle Houston Galleria accessible to the LGBTQ community?
Yes, Chipotle Houston Galleria welcomes the LGBTQ community.
What is the address and contact information for Chipotle Houston Galleria?
The restaurant is located at 5015 Westheimer Rd, Ste A1285, Houston, TX 77056. You can call them at +1 713-396-2761 or email TX.2620.HoustonGalleria@chipotle.com.
What nearby dining options are available around Chipotle Houston Galleria?
Nearby dining options include Sbarro (pizza and Italian), Subway (fast food sandwiches), Firehouse Subs Houston Galleria, Salata (salad bar), Marble Slab Creamery (ice cream), and Sultan Pepper (Greek/Mediterranean cuisine).
Which shopping stores are close to Chipotle Houston Galleria for a combined visit?
Close stores include DIOR, John Varvatos, Miu Miu, Christian Louboutin, Original Penguin, abercrombie kids, Merchandise IX, Tod's, and YSL, all offering various clothing, shoes, and fashion accessories.
Are there recreational activities near Chipotle Houston Galleria?
Yes, the Galleria ice skating rink offers ice skating and gym facilities nearby, as well as The Escape Game Houston for escape room fun.
How can I find Chipotle Houston Galleria if I'm using public transportation or visiting nearby landmarks?
Chipotle Houston Galleria is located within the Galleria Simon Mall shopping center area in Houston, TX. You can visit nearby landmarks like the United States Postal Service or DeVry University Houston (Galleria) for directions.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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