Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Houston Galleria is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
378 reviews
5 stars
188
4 stars
84
3 stars
32
2 stars
20
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and attitude.
Food Quality
Numerous reviews highlighted issues with food quality, including undercooked meat, small portion sizes, and even reports of food poisoning.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and reports of bugs in food.
Consistency
Customers expressed frustration over inconsistent portion sizes and food preparation, with some receiving significantly less than expected.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, indicating that there are still positive experiences at this location.
- CMCatherine Flores MontielJan 5, 20261.0Chipotle has been going downhill lately. The protein was loaded with way too much pepper and the portion was very small. I didn’t like the food, and the quality just isn’t what it used to be.
- ELErik LeclercJan 4, 20264.0Déjeuner rapide et économique dans le centre commercial Attention, la proximité de la patinoire donne une impression de fraîcheur quand on mange Plats goûtus et bon rapport qualité prix
- LMLouisha Willind McNultyDec 14, 20251.0I would like to raise a concern about my recent experience. When I mentioned that the food quality was not good, the staff responded in a rude tone, saying, “What do you want?” No apologies or alternatives were offered. I was given plain white rice and then told to leave. I believe this situation could have been handled more professionally!!
- AAAndy AcevedoNov 24, 20255.0The food is extremely good and the workers are soo nice
- HKhala kayyaliNov 4, 20252.0What happened to this Chipotle?? The portions are tiny now. I paid full price and got like three bites of chicken and barely any rice. It’s honestly ridiculous — feels like they’re trying to save money by shorting customers. I’m not paying $12 for a half-empty bowl again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at Houston Galleria?
Chipotle Houston Galleria is open from 10:45 AM to 8:00 PM Monday through Saturday, and from 10:45 AM to 6:00 PM on Sunday.
What types of food does Chipotle Houston Galleria offer?
They serve customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients, adhering to their 'Food with Integrity' principles.
Does Chipotle Houston Galleria offer online ordering and delivery services?
Yes, customers can order online for in-store pickup or delivery through the Chipotle app or website.
How can I earn rewards or get exclusive offers at Chipotle Houston Galleria?
Sign up for Chipotle Rewards to earn free food and access exclusive offers.
Is Chipotle Houston Galleria accessible to the LGBTQ community?
Yes, Chipotle Houston Galleria welcomes the LGBTQ community.
What is the address and contact information for Chipotle Houston Galleria?
The restaurant is located at 5015 Westheimer Rd, Ste A1285, Houston, TX 77056. You can call them at +1 713-396-2761 or email TX.2620.HoustonGalleria@chipotle.com.
What nearby dining options are available around Chipotle Houston Galleria?
Nearby dining options include Sbarro (pizza and Italian), Subway (fast food sandwiches), Firehouse Subs Houston Galleria, Salata (salad bar), Marble Slab Creamery (ice cream), and Sultan Pepper (Greek/Mediterranean cuisine).
Which shopping stores are close to Chipotle Houston Galleria for a combined visit?
Close stores include DIOR, John Varvatos, Miu Miu, Christian Louboutin, Original Penguin, abercrombie kids, Merchandise IX, Tod's, and YSL, all offering various clothing, shoes, and fashion accessories.
Are there recreational activities near Chipotle Houston Galleria?
Yes, the Galleria ice skating rink offers ice skating and gym facilities nearby, as well as The Escape Game Houston for escape room fun.
How can I find Chipotle Houston Galleria if I'm using public transportation or visiting nearby landmarks?
Chipotle Houston Galleria is located within the Galleria Simon Mall shopping center area in Houston, TX. You can visit nearby landmarks like the United States Postal Service or DeVry University Houston (Galleria) for directions.