Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Houston Galleria is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
374 reviews
5 stars
187
4 stars
83
3 stars
32
2 stars
20
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor attitudes and lack of assistance.
Portion Sizes
Numerous reviews highlighted consistently small portion sizes, leading to dissatisfaction among customers.
Food Quality
Several customers experienced issues with food quality, including undercooked meat, bland flavors, and even reports of food poisoning.
Cleanliness
The location received complaints about cleanliness, with dirty tables and unsanitary conditions reported by multiple customers.
Quick Service
Some customers appreciated the quick service, noting that their orders were prepared promptly despite the busy environment.
- HKhala kayyaliNov 4, 20252.0What happened to this Chipotle?? The portions are tiny now. I paid full price and got like three bites of chicken and barely any rice. It’s honestly ridiculous — feels like they’re trying to save money by shorting customers. I’m not paying $12 for a half-empty bowl again.
- N2Nexent 2019Oct 15, 20251.0Bad customer service rude she threw the plate in my face
- ZZZhao ZhangOct 1, 20251.0Picked up my order and walked back to my office and boom no corn. This is the second time I request corn in my burrito bowl order and it was left off again. Once is fine but twice. The corn is the one add on I need in my bowl. Dissappointing.
- JHJesus HernandezAug 13, 20252.0Service was quick but the chicken and steak were very undercooked and tasted raw. Portion sizes were also small compared to other chipotle locations.
- DDDebbie DelgadoJul 29, 20252.0I went for a child's meal for my grandaughter who was skating. The lady told me to wait since they had a power outage with an attitude. Ok I just got here didn't know that. But why the attitude. The food was warm. Paid and left. There's many other restuarants here and I made a bad choice. Went for food different place for the rest of the girls.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at Houston Galleria?
Chipotle Houston Galleria is open from 10:45 AM to 8:00 PM Monday through Saturday, and from 10:45 AM to 6:00 PM on Sunday.
What types of food does Chipotle Houston Galleria offer?
They serve customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients, adhering to their 'Food with Integrity' principles.
Does Chipotle Houston Galleria offer online ordering and delivery services?
Yes, customers can order online for in-store pickup or delivery through the Chipotle app or website.
How can I earn rewards or get exclusive offers at Chipotle Houston Galleria?
Sign up for Chipotle Rewards to earn free food and access exclusive offers.
Is Chipotle Houston Galleria accessible to the LGBTQ community?
Yes, Chipotle Houston Galleria welcomes the LGBTQ community.
What is the address and contact information for Chipotle Houston Galleria?
The restaurant is located at 5015 Westheimer Rd, Ste A1285, Houston, TX 77056. You can call them at +1 713-396-2761 or email TX.2620.HoustonGalleria@chipotle.com.
What nearby dining options are available around Chipotle Houston Galleria?
Nearby dining options include Sbarro (pizza and Italian), Subway (fast food sandwiches), Firehouse Subs Houston Galleria, Salata (salad bar), Marble Slab Creamery (ice cream), and Sultan Pepper (Greek/Mediterranean cuisine).
Which shopping stores are close to Chipotle Houston Galleria for a combined visit?
Close stores include DIOR, John Varvatos, Miu Miu, Christian Louboutin, Original Penguin, abercrombie kids, Merchandise IX, Tod's, and YSL, all offering various clothing, shoes, and fashion accessories.
Are there recreational activities near Chipotle Houston Galleria?
Yes, the Galleria ice skating rink offers ice skating and gym facilities nearby, as well as The Escape Game Houston for escape room fun.
How can I find Chipotle Houston Galleria if I'm using public transportation or visiting nearby landmarks?
Chipotle Houston Galleria is located within the Galleria Simon Mall shopping center area in Houston, TX. You can visit nearby landmarks like the United States Postal Service or DeVry University Houston (Galleria) for directions.