Chipotle Midtown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor cleanliness, with reports of dirty tables, floors, and food preparation areas.
Service Quality
Mixed feedback on service; while some praised friendly staff, many noted rude behavior and slow service, especially during busy hours.
Food Quality
Inconsistent food quality reported, with complaints about stale chips, undercooked rice, and small portion sizes.
Customer Experience
Several customers expressed dissatisfaction with the handling of online orders and the prioritization of these over in-store customers.
LD
Lesley-Marie Diaz
6 days ago
3.0
Very stale chips. Everything else was okay. Staff was friendly and the rest of my meal was delicious.
KH
kimberly haas
Dec 27, 2025
1.0
Place was nasty and they barely give you food even though you are paying for it paid 31.73 for one empty bowl
JG
Juan Garcia
Dec 27, 2025
1.0
This place needs to be cleaned, it’s nasty!!!!!
This company it’s making money and it can have someone specifically to clean the dining area and bathrooms
LL
Laurie Metcalf (lauriebegood)
Dec 25, 2025
5.0
Love the bowls. They are huge. The staff is excellent, and the food is superb
BN
Béatrice Nanfack
Dec 3, 2025
1.0
I ordered a burrito here today 12/3/25 at around and it was so trashy looking that I had to dumb the rest in the garbage, so discussed iwwkk. I wonder if the person even took the time to wrap it cuz it didn't look presentable at all.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Midtown Houston?
Chipotle Mexican Grill in Midtown Houston is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Midtown located?
It is located at 2625 Louisiana St, Ste K, Houston, TX 77006, between Dennis and McGowen streets.
What types of food does Chipotle Midtown offer?
They offer a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
Does Chipotle Midtown offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services.
How can customers order online from Chipotle Midtown?
Customers can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What payment methods are accepted at Chipotle Midtown?
Chipotle Midtown accepts credit cards and offers gift cards for payment.
Is Chipotle Midtown welcoming to LGBTQ customers?
Yes, Chipotle Midtown welcomes LGBTQ customers and is an inclusive environment.
Which nearby places can customers visit before or after dining at Chipotle Midtown?
Customers can visit nearby spots such as Massage Heights Midtown Houston for relaxation, Starbucks for coffee, or Warehouse Live for live music and entertainment.
How can the AT&T Store near Chipotle Midtown be useful to visitors?
Visitors can stop by the nearby AT&T Store for mobile phone services or accessories, which is convenient if they need connectivity after their meal.
Are there health and wellness options close to Chipotle Midtown?
Yes, customers interested in wellness can visit Total Nutrition Midtown for supplements or visit MedSpring Urgent Care - Midtown for medical needs nearby.