Chipotle Mexican Grill

4.0
917 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Haden & I-10 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
13630 East Fwy, Houston, TX
77015, United States

Hours

Reviews

4.0
917 reviews
5 stars
497
4 stars
200
3 stars
72
2 stars
31
1 star
117

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as stale chips, cold food, and small portions.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.

Customer Service

Service was frequently criticized for being rude and unhelpful, with several customers noting poor attitudes from staff.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, particularly with online orders.

Overall Experience

Overall, the location received mixed reviews, with some praising the food and service while many others expressed dissatisfaction.
  • BB
    baali baali
    Dec 27, 2025
    1.0
    Expect a lower quantity of food than any other chipotle location in Houston I asked for chicken and I counted 5 little pieces only I will never recommend that place to anyone
  • AA
    angel
    Dec 10, 2025
    1.0
    They aren’t clean. I had to ask them to clean the counter because it was so much food on it. Had dropping from sour cream in corn corn in the sour cream etc. I get home and there’s a hair in my sour cream idc if it a little piece. It shouldn’t be there..won’t be back
  • RC
    Roberto Coto
    Dec 8, 2025
    1.0
    I lost my wallet there and they said they only have cameras by the registers and no cameras by the tables which’s makes no sense so you are telling me your business doesn’t have none by the tables or the entry door if a manager reads this review can you get back to me I’m just trying to see if it fell out my pocket there you have to have more cameras than that
  • MB
    Milton Birmingham
    Nov 24, 2025
    5.0
    Clean Dining area Fast Service Great Food.
  • BP
    Bhavin Patel
    Nov 21, 2025
    3.0
    The food was very nice But the tables and surrounding dirty Service team we're not at all friendly.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill at Haden & I-10 serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.

What are the operating hours of Chipotle Mexican Grill at 13630 East Fwy, Houston?

Chipotle is open every day from 10:45 AM to 11:00 PM.