Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Haden & I-10 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
912 reviews
5 stars
495
4 stars
200
3 stars
72
2 stars
31
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and poor service.
Food Quality
Many customers expressed dissatisfaction with food quality, citing stale ingredients, incorrect orders, and poor portion sizes.
Cleanliness
Numerous reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food preparation conditions.
Order Accuracy
A significant number of customers reported issues with order accuracy, frequently receiving incorrect items or missing components.
Speed of Service
Customers noted slow service, particularly with mobile orders, leading to frustration and longer wait times.
- BPBhavin Patel3 days ago3.0The food was very nice But the tables and surrounding dirty Service team we're not at all friendly.
- MSMS SEXYNov 14, 20255.0I came in spoke to Samantha. She explained everything to me, very friendly. Great customer service need more like her 💯. Also, Brittany was very friendly as well .
- THThomas HNov 8, 20251.0Need to update your hours. We showed up at 10:45. 5-6 workers were inside and watched us stand outside even though you were supposed to be open, doors were locked. We waited 10 minutes and no one came to unlock the door. So we left and went to Jersey Mikes down the street. Fast service and we were in and out in only a few minutes. If you won’t open until 11 then update your hours!
- RVRobert VNov 3, 20255.0Food is always ready on time, when ordered online, and hot.
- OOOscarOct 23, 20252.0How is the line to order moving twice as fast as a mobile order one? Why is there a wait for mobile order in the first place?
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill at Haden & I-10 serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.
What are the operating hours of Chipotle Mexican Grill at 13630 East Fwy, Houston?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle provides both in-store pickup and delivery options for customer convenience.
How can I order food online from Chipotle Mexican Grill at Haden & I-10?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and provides catering services for events and large orders.
Is Chipotle Mexican Grill at Haden & I-10 welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers, promoting an inclusive environment.
Where is Chipotle Mexican Grill located in Houston?
It is located at 13630 East Fwy, Harris, Houston, TX 77015, USA.
Are there any banks near Chipotle Mexican Grill at Haden & I-10?
Yes, Frost Bank is located nearby, providing convenient banking services for customers visiting Chipotle.
What other dining options are close to Chipotle Mexican Grill at Haden & I-10?
Nearby dining options include Thomas Steak & Bar-Bq, Panda Express, Chick-fil-A, and Whataburger, offering a variety of cuisines for visitors looking for choices before or after their Chipotle meal.
What retail stores can I find near Chipotle Mexican Grill at 13630 East Fwy?
Nearby retail stores include Academy Sports + Outdoors, Sam's Club, GameStop, AT&T Store, T-Mobile, and ABC Furniture, making it convenient for customers to shop and dine in the same area.