Brand Certified
Chipotle Mexican Grill
4.1(1037 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
8401 Westheimer Rd, Houston, TX
77063, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(713) 784-4246
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/tx/houston/8401-westheimer-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=948
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Mid-Westheimer is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
4.1
1,037 reviews
5 stars
588
4 stars
213
3 stars
87
2 stars
35
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as dry or stale food, small portions, and incorrect items.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality during their visits.
- DMdaniel martinFeb 6, 20265.0En este chipotle me trataron muy bien y la comida que sirven es súper riquísima
- KGKaylyn GarciaFeb 1, 20263.0Out of a staff of 3 tonight, only 1 was able to fill my order correctly. The first guy who actually helped us with our order was on the tortilla side he was very polite, and has great customer service. He was also fast at his job which makes me feel like he knows what he’s doing. I asked for a burrito with side steak. THE MANAGER took out a small scale to weigh my side steak!!!!!!! I felt appalled! I have never ever seen someone or restaurant chain do something like this. That was unacceptable. The scale was out on the line and was also dirty! The next staff member who rang us up was rude and did not pay attention to me scanning my app for rewards to redeem. I asked him twice to make sure the reward was redeemed then THE MANAGER asked if I had paid for my reward!
- IIivanJan 10, 20261.0the worst service here ! they will waste your time ! i do not recommend
- AMAmazon ManiaDec 27, 20251.0Llegue con mi esposa que salimos tarde de trabajar sabiendo que el restaurante cierra a las 10 pm y llegamos a las 9:25 pm hoy sábado 27 de diciembre y el empleado nos dijo que debíamos comer rápido porque a las 10 pm cerraban y obvio nos fuimos así que no recomiendo ese sitio, I arrived with my wife that we left work late knowing that the restaurant closes at 10 pm and we arrived at 9:25 pm today Saturday, December 27 and the employee told us that we had to eat quickly because at 10 pm they closed and obviously we left so I do not recommend that place
- SAsami aliDec 13, 20253.0Thinks the third time it happened to me . I ask for the bowl . And they put half portions of the rice and the protein! Like literally half and when I ask for a bit more they charge me for extra portion! Yall get it together!! No need for that greedy behavior
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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