Chipotle Mexican Grill

4.1
1036 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Mid-Westheimer is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8401 Westheimer Rd, Houston, TX
77063, United States

Hours

Reviews

4.1
1,036 reviews
5 stars
587
4 stars
213
3 stars
86
2 stars
35
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times.

Food Quality

Many reviews mentioned issues with food quality, including dry and stale items, as well as inconsistent portion sizes.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food quality during their visits.
  • II
    ivan
    2 days ago
    1.0
    the worst service here ! they will waste your time ! i do not recommend
  • AM
    Amazon Mania
    Dec 27, 2025
    1.0
    Llegue con mi esposa que salimos tarde de trabajar sabiendo que el restaurante cierra a las 10 pm y llegamos a las 9:25 pm hoy sábado 27 de diciembre y el empleado nos dijo que debíamos comer rápido porque a las 10 pm cerraban y obvio nos fuimos así que no recomiendo ese sitio, I arrived with my wife that we left work late knowing that the restaurant closes at 10 pm and we arrived at 9:25 pm today Saturday, December 27 and the employee told us that we had to eat quickly because at 10 pm they closed and obviously we left so I do not recommend that place
  • SA
    sami ali
    Dec 13, 2025
    3.0
    Thinks the third time it happened to me . I ask for the bowl . And they put half portions of the rice and the protein! Like literally half and when I ask for a bit more they charge me for extra portion! Yall get it together!! No need for that greedy behavior
  • ZT
    zahid tab
    Oct 25, 2025
    5.0
    I came in yesterday to buy food and the service has always been great! This day I dropped my wallet and when I came back they had it for me. So happy! Thank you Chipotle!
  • AH
    Angy H
    Oct 20, 2025
    5.0
    First time ordering dine in, felt welcomed by staff. Great service 👍🏻 There was a rude customer, making a scene while ordering, but they handled it well! Continued serving and treating everyone nice.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill offer at the Mid-Westheimer location?

Chipotle Mid-Westheimer offers customizable meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Houston?

It is located at 8401 Westheimer Rd, Houston, TX 77063, across the parking lot from Capital One.