Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Village Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
609 reviews
5 stars
323
4 stars
113
3 stars
39
2 stars
31
1 star
103
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported being disappointed with the small portion sizes of food, often feeling they received less than expected.
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, indifferent, or unhelpful.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained, affecting their overall dining experience.
Food Quality
While some customers praised the food quality, others complained about undercooked or bland meals, indicating inconsistency in food preparation.
Operational Issues
Customers frequently mentioned issues with the availability of menu items, particularly during late hours, and problems with online orders.
- JSJames StorkDec 1, 20253.0My burrito fell apart when I opened it. It was almost all rice with very little meat. I've heard if you order online you will get smaller portions and this seems to be true. The staff was friendly.
- SBS BourdeauxNov 29, 20251.0I can not believe how rude this worker was while I was waiting outside for the store to open today. She was a small African-American little girl. She was not kind and when the store was due to open at 10:45 she came to the door and held it saying we need 5 mire minutes. Not nice at all. I'll never come back here again
- MMMichaelNov 15, 20255.0O how I missed you and this location was a great quick bite. Get the steak! Not Carne Asada but Steak. New Sauce was great ..sour cream was a scoop and guac on point. Thank y'all...man I'm hungry again!
- IIIamTysonLewisOct 31, 20251.0Very disappointing experience! Me and my four year old son stopped by after his doctors appointment and I ordered a bowl and a bag of chips after checking out the cashier walked off without handing me my chips so I took one of the bags that are always placed by the register and an employee reached for the chips back and said no no you didn’t get that let me see your receipt which I showed her and pointed to the receipt! She offered no apology just a fake smile and told me well I grabbed the large bag and she would get me the other one! Granted I see you need to make sure i purchased it but the tone and way she handled it was so embarrassing
- DHD HOct 15, 20254.0While Chipotle as a whole I feel has been trending down, this location is usually above average to very good. I work near a different Chipotle but drives a bit further to come to this one because poor experience at the other location. Food and service more reliable during peak meal times, bit more unpredictable during off peak hours
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Village Place offer?
Chipotle Mexican Grill offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 5600 Kirby Dr?
Chipotle at 5600 Kirby Dr is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Village Place offer in-store pickup and delivery services?
Yes, customers can order for in-store pickup and also choose delivery options.
Can I order online from Chipotle Village Place?
Yes, you can order online through their website or via the Chipotle app available on the Apple App Store.
What is the address and location details for Chipotle Village Place?
Chipotle Mexican Grill is located at 5600 Kirby Dr in the Village Place Shopping Center, Harris area, Houston, TX 77005.
How can I contact Chipotle Village Place for inquiries or catering?
You can contact them via phone at +1 713-666-9769 or email tx.0095.villageplace@chipotle.com.
Are there any nearby dessert places close to Chipotle Village Place?
Yes, Crave Cupcakes, a cupcake shop and bakery offering desserts, is located nearby for a sweet treat before or after your meal.
What other dining options are near Chipotle Village Place?
Nearby dining includes Azuma, a sushi and Japanese restaurant, providing Asian cuisine alternatives within close proximity.
What nearby stores can I visit at Village Place Shopping Center?
You can visit various stores including Charde Jewelers for fashion accessories and Luvish Nails Lounge for nail salon and waxing services.
Are there any notable nearby services that visitors to Chipotle Village Place might find helpful?
Yes, nearby services include iPC Repair for computer and phone repairs, Xfinity Store by Comcast for telecommunications, and Rice University Office of STEM Engagement for educational resources.