Brand Certified
Chipotle Mexican Grill
3.9(615 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
5600 Kirby Dr, Houston, TX
77005, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(713) 666-9769
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/tx/houston/5600-kirby-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=95
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Village Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.9
615 reviews
5 stars
326
4 stars
115
3 stars
39
2 stars
32
1 star
103
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported being dissatisfied with the small portion sizes of food, often feeling they were being shortchanged.
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, indifferent, or unhelpful.
Cleanliness
Several customers noted that the location was dirty and poorly maintained, impacting their overall dining experience.
Food Quality
While some customers praised the food, others mentioned issues with undercooked or poorly prepared items, as well as inconsistent seasoning.
Operational Issues
Customers frequently experienced problems with order accuracy, long wait times, and being out of key ingredients.
- ABAshia Brown4 days ago4.0First time at this location I was always afraid because of the bad reviews although it is less than 5 minutes from my home lol I went in two weeks ago and I ordered the barbacoa tacos and the food was hot and fresh. The staff was a little all over the place and didn’t greet but it didn’t take too long. I did have to ask for more meat because the girl making it put very little in the last taco, I notices it was mostly beans and rice. They added with no problem. She added it with no problem. So I would return to this location.
- BXBruce XuJan 30, 20265.0Hope, the burrito artisan needs a promotion NOW. She is absolutely excellent in her attitude, while being really busy, so attentive to everyone. Absolute wonderwoman 🤝
- ABaneesha baralJan 16, 20261.0got a chicken bowl with a power bowl. the guy giving the portions was already making them super small - I brought it up with him and he told me that's a normal serving size. Same thing happened with the power bowl. was so annoyed that i went home and weighed it and the initial bowl serving was 2 oz and the power bowl was 3 oz, on top of that manager got my order incorrect and didn't provide a receipt. didn't know i was paying double for a single serving
- LLLUVISH NAILS loungeJan 14, 20264.0Food service okay .
- EGEmily GarnerJan 13, 20262.0This use to be a great location, but the current staff is bad. They get weird and snippy over portion sizes. I feel bad being kind of rude back, but they literally refuse to give you a proper scoop of meat or portion of anything. They also don’t want to make anything from the protein menu. It’s supposedly online only despite it being on the store menu. Next, they are notorious for over charging you and not completing your bag, so always check! AND make sure you close your bowl before you take it with you. They have not been closing the bowls completely and it spills out when in transport!! Please get new staff Chipotle 😭
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Village Place offer?
Chipotle Mexican Grill offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 5600 Kirby Dr?
Chipotle at 5600 Kirby Dr is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Village Place offer in-store pickup and delivery services?
Yes, customers can order for in-store pickup and also choose delivery options.
Can I order online from Chipotle Village Place?
Yes, you can order online through their website or via the Chipotle app available on the Apple App Store.
What is the address and location details for Chipotle Village Place?
Chipotle Mexican Grill is located at 5600 Kirby Dr in the Village Place Shopping Center, Harris area, Houston, TX 77005.
How can I contact Chipotle Village Place for inquiries or catering?
You can contact them via phone at +1 713-666-9769 or email tx.0095.villageplace@chipotle.com.
Are there any nearby dessert places close to Chipotle Village Place?
Yes, Crave Cupcakes, a cupcake shop and bakery offering desserts, is located nearby for a sweet treat before or after your meal.
What other dining options are near Chipotle Village Place?
Nearby dining includes Azuma, a sushi and Japanese restaurant, providing Asian cuisine alternatives within close proximity.
What nearby stores can I visit at Village Place Shopping Center?
You can visit various stores including Charde Jewelers for fashion accessories and Luvish Nails Lounge for nail salon and waxing services.
Are there any notable nearby services that visitors to Chipotle Village Place might find helpful?
Yes, nearby services include iPC Repair for computer and phone repairs, Xfinity Store by Comcast for telecommunications, and Rice University Office of STEM Engagement for educational resources.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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