Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Village Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
608 reviews
5 stars
323
4 stars
113
3 stars
38
2 stars
31
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful during interactions.
Portion Sizes
Many customers complained about stingy portion sizes, particularly with protein, leading to dissatisfaction with value for money.
Cleanliness
Several reviews pointed out that the restaurant was dirty and poorly maintained, affecting the overall dining experience.
Food Quality
While some customers praised the food, many others reported issues with undercooked or bland items, indicating inconsistency in food quality.
Operational Issues
Customers frequently noted problems with ingredient availability, long wait times, and issues with online orders, suggesting operational inefficiencies.
- MMMichaelNov 15, 20255.0O how I missed you and this location was a great quick bite. Get the steak! Not Carne Asada but Steak. New Sauce was great ..sour cream was a scoop and guac on point. Thank y'all...man I'm hungry again!
- IIIamTysonLewisOct 31, 20251.0Very disappointing experience! Me and my four year old son stopped by after his doctors appointment and I ordered a bowl and a bag of chips after checking out the cashier walked off without handing me my chips so I took one of the bags that are always placed by the register and an employee reached for the chips back and said no no you didn’t get that let me see your receipt which I showed her and pointed to the receipt! She offered no apology just a fake smile and told me well I grabbed the large bag and she would get me the other one! Granted I see you need to make sure i purchased it but the tone and way she handled it was so embarrassing
- DHD HOct 15, 20254.0While Chipotle as a whole I feel has been trending down, this location is usually above average to very good. I work near a different Chipotle but drives a bit further to come to this one because poor experience at the other location. Food and service more reliable during peak meal times, bit more unpredictable during off peak hours
- ZZZakOct 11, 20252.0I’ve been going here for 3 years and today there was an employee that didn’t close my bowl right and I addressed this and he said nothing will happen, later going home I shook my bowl and half of ut fell on my floor. I was ordering a quesadilla for my sister and the took thirty minutes and one of the employees purposefully ignored me after multiple requests to get a kids meal. I had to get one of his fellow employees to get his attention which also took several attempts. This place was good and still has good food, but the employees I met today were just rude and ignorant. Also this was found at the bottom of my izzie:
- LBLance BOct 2, 20251.0I came into the store an hour and a half before close but I guess everyone decided they wanted to be done for the day. The food was pushed back which I thought was odd. I ordered a burrito and he just tossed the items onto the tortilla and just folded it into foil without even wrapping it. I asked if he even wrapped that and he ignored me. He then gives me a cup. When I go to the machine I had to ask for ice because he said he didn't put any in for the night
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Village Place offer?
Chipotle Mexican Grill offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 5600 Kirby Dr?
Chipotle at 5600 Kirby Dr is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Village Place offer in-store pickup and delivery services?
Yes, customers can order for in-store pickup and also choose delivery options.
Can I order online from Chipotle Village Place?
Yes, you can order online through their website or via the Chipotle app available on the Apple App Store.
What is the address and location details for Chipotle Village Place?
Chipotle Mexican Grill is located at 5600 Kirby Dr in the Village Place Shopping Center, Harris area, Houston, TX 77005.
How can I contact Chipotle Village Place for inquiries or catering?
You can contact them via phone at +1 713-666-9769 or email tx.0095.villageplace@chipotle.com.
Are there any nearby dessert places close to Chipotle Village Place?
Yes, Crave Cupcakes, a cupcake shop and bakery offering desserts, is located nearby for a sweet treat before or after your meal.
What other dining options are near Chipotle Village Place?
Nearby dining includes Azuma, a sushi and Japanese restaurant, providing Asian cuisine alternatives within close proximity.
What nearby stores can I visit at Village Place Shopping Center?
You can visit various stores including Charde Jewelers for fashion accessories and Luvish Nails Lounge for nail salon and waxing services.
Are there any notable nearby services that visitors to Chipotle Village Place might find helpful?
Yes, nearby services include iPC Repair for computer and phone repairs, Xfinity Store by Comcast for telecommunications, and Rice University Office of STEM Engagement for educational resources.