Chipotle Mexican Grill

4.1
1472 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle HBU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7457 Southwest Fwy, Houston, TX
77074, United States

Hours

Reviews

4.1
1,472 reviews
5 stars
841
4 stars
286
3 stars
114
2 stars
65
1 star
166

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold food, small portions, and inconsistent quality, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and inattentive service, which negatively impacted the dining experience.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.

Pricing

Customers expressed frustration over high prices relative to portion sizes and food quality, feeling that they were not getting value for their money.
  • CR
    Cindy Reyes
    Dec 27, 2025
    1.0
    Do not go to this location !! Food is cold !! Always ask for a receipt. Keep your receipt
  • JR
    Jose Reyes
    Dec 27, 2025
    1.0
    This place serves COLD FOOD. And they don't care about you as customer , they only care about your $$
  • LM
    Luis Martinez
    Dec 27, 2025
    1.0
    COLD FOOD dont go to this location. Employees dont take their job serious as jonathon the manager DOES NOT know how to solve problems. I dont recommend this place to come .
  • GH
    Ginger Homan
    Dec 4, 2025
    5.0
    The guys that work at this location are artists! They put a lot of care into making your food and they don't just throw it together like some places do. They care about the quality of their work and that makes a world of difference! Love it every time!
  • DM
    Denise Medrano
    Nov 12, 2025
    2.0
    Y’all’s workers need glasses or reading classes. I paid to double wrap the burrito and extra sour cream, is the extra tortilla and sour cream in the room with us??? No. Incompetent workers. But ask for a tip 😂😂 yeah ok.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Houston offer?

Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with real ingredients and responsibly sourced food.

Where is Chipotle Mexican Grill located in Houston?

It is located at 7457 Southwest Fwy, Harris, Houston, TX 77074, USA.