Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle HBU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
4.1
1,481 reviews
5 stars
845
4 stars
290
3 stars
114
2 stars
65
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and inattentive staff, with several specific complaints about individual employees' behavior.
Food Quality
Numerous reviews mentioned cold food, small portion sizes, and inconsistent quality, leading to dissatisfaction among customers.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and restrooms, impacting their overall experience.
Pricing Concerns
Customers expressed frustration over high prices relative to portion sizes and food quality, feeling that they were not getting value for their money.
MA
Mimi Alva
4 days ago
5.0
They are always friendly and helpful. It's the main location I go to. Will keep going back.
EC
Ernesto Contreras
Feb 20, 2026
4.0
Comida Mexicana, sabores muy diversos y buena atención, el local podría mejorar en la parte de aseo y distribución, sin embargo es una excelente experiencia culinaria.
AR
Allan Rodriguez
Feb 15, 2026
4.0
The mount of proton should be better
ON
Odilio Natareno
Feb 2, 2026
5.0
Siempre bien me gusta su comida
BP
Bestoji Paul
Feb 2, 2026
1.0
This was one of my favorite place but I experienced twice they gave bad food (steak) after winter storm, and I had stomach issues last time
Please respect people's time and money, you need to throw away those kind old food
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Houston offer?
Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with real ingredients and responsibly sourced food.
Where is Chipotle Mexican Grill located in Houston?
It is located at 7457 Southwest Fwy, Harris, Houston, TX 77074, USA.
What are the opening hours of Chipotle Mexican Grill at this location?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer online ordering and delivery services?
Yes, customers can order online for in-store pickup or delivery through their website or app.
How can I contact Chipotle Mexican Grill at the Houston Southwest Fwy location?
You can call them at +1 713-774-7524 or email at TX.2817.HBU@chipotle.com.
What is Chipotle's approach to food quality?
Chipotle follows 'Food with Integrity' principles, using 53 real ingredients from farms that practice humane and sustainable methods, with no artificial colors, flavors, or preservatives.
Which nearby businesses can I visit after dining at Chipotle Mexican Grill?
You can visit nearby places such as FedEx Office Print & Ship Center for printing/shipping, or Salata for a fresh salad, both within walking distance.
Are there other food options near Chipotle Mexican Grill at 7457 Southwest Fwy?
Yes, nearby options include Jimmy John's for sandwiches, Blaze Pizza for pizza, and Wingstop for chicken wings.
What nearby services are available for customers needing medical or health support?
Nearby health services include Fresenius Kidney Care Fondren dialysis clinic and Dream Dental for dental care.
Does Chipotle Mexican Grill support LGBTQ customers?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and provides an inclusive environment.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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