Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle City Centre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
684 reviews
5 stars
334
4 stars
124
3 stars
70
2 stars
41
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and poor order accuracy.
Cleanliness
Many reviews highlighted the restaurant's lack of cleanliness, with dirty tables and unkempt dining areas.
Food Quality
There were numerous complaints about food quality, including cold, poorly prepared items and inconsistent portion sizes.
Parking Problems
Customers expressed frustration over limited parking options and the need to pay for parking.
Mixed Experiences
While some customers enjoyed their meals and found the staff friendly, many others had negative experiences that overshadowed the positives.
- JDJake DrakeOct 19, 20252.0Service is slow and they don’t give extra of anything when requested.
- RCRudy CisOct 19, 20251.0Well, just another typical crappy chipotle No service very dry foot beat and not a friendly environment, but that’s Of all chipotle’s My dog will barely eat your food
- CMChris MontgomeryOct 17, 20254.0Chipotle is the same wherever you go. So for those of you who haven't had it and like Mexican inspired meals then you must try it. For this particular Chipotle I would say it's on the side of more affordable eating places in the area. I like the burrito bowls so that and an order of chips and a drink came to $19.38.
- M8Miner 8834Oct 15, 20255.0Excellent service and good was outstanding.
- DRdarren rossOct 3, 20251.0I was very disappointed with my experience at this location today. The young man working the line was extremely stingy with the steak on my $25 double steak bowl. I had no issue paying for the extra scoop, but the portion I received did not reflect the price I was charged. To make matters worse, he piled an excessive amount of green sauce onto my bowl — so much that I had to scoop nearly half of it off as soon as I got back to work. This kind of inconsistency is unacceptable, especially at this price point. I will not be returning to this location. Management, please take note and do better.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at City Centre, Houston?
Chipotle City Centre, Houston is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill City Centre located?
It is located at 12888 Queensbury Ln, Harris, Houston, TX 77024, on the west side of City Centre facing Hwy 8.
What type of food does Chipotle Mexican Grill City Centre offer?
Chipotle offers Mexican fast-casual food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill City Centre offer delivery and pickup options?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle at City Centre?
You can place an order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle City Centre have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What social media platforms can I follow Chipotle Mexican Grill City Centre on?
You can find Chipotle on Facebook, LinkedIn, Pinterest, Instagram, Twitter, and YouTube.
What nearby entertainment options are available around Chipotle Mexican Grill City Centre?
Nearby entertainment options include The Escape Game Houston (escape rooms), Houston Motor Club (dance club), Great Big Game Show Houston (amusement park), Bowl & Barrel (bowling alley), and Dakine Films (arts and entertainment).
Are there other dining options near Chipotle Mexican Grill City Centre?
Yes, nearby dining options include Hopdoddy Burger Bar, Yi Peng Thai Dining, Sweet Paris (cafe and French restaurant), Tiff's Treats (bakery), and Zayed's Mediterranean buffet.
What medical and dental services are available near Chipotle Mexican Grill City Centre?
Nearby medical and dental services include Floss Dental - City Centre, Emergency Dentist in Houston | CityCentre, Sapphire Smiles Dental Specialists - City Centre, Beverly Hills Rejuvenation Center, and URBN Dental Implants & Invisalign.