Brand Certified
Chipotle Mexican Grill
3.8(694 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
12888 Queensbury Ln, Houston, TX
77024, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(713) 343-0521
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/tx/houston/12888-queensbury-ln?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1004
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle City Centre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.8
694 reviews
5 stars
338
4 stars
126
3 stars
70
2 stars
41
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and slow service.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, small portions, and unappetizing food.
Cleanliness
The restaurant was often described as dirty, with unclean tables and a messy dining area.
Parking Issues
Numerous customers mentioned difficulties with parking, including limited availability and the need to pay for parking.
- IHIsa HFeb 16, 20261.0I figured writing a review would be better than me acting up in the store . The sour cream was not closed all the way , leaked through my bad and spilled all over me as I was walking back to work . I came back to the store and was offered a new bag and a new sour cream . No one apologized , no one offered anything for the inconvenience and everyone was just looking . This is usually a good store so I was surprised at how they handled it . Please make sure yall close your stuff securely before handing it out .
- HMHaydee MendozaFeb 5, 20261.0Very rude and dismissive when attempted to get help on an update. Completely ignored after an actual one one interaction. Like talking to a dead wall.
- KGKiara J. GomezJan 25, 20261.0Went with my brother as Chiptole is one of our go to’s and we won’t be returning because of multiple factors at this location.
- JOJoe OJan 17, 20265.0Javier. That’s all I got to say. It was a short interaction but had a lasting impression. Just the way he presents himself. Very kind and courteous. Just great customer service.
- NANattapon “Jontom” AbbettJan 10, 20265.0This place is busy! But always a treat. Healthy protein in the bowl and burrito is the best.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at City Centre, Houston?
Chipotle City Centre, Houston is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill City Centre located?
It is located at 12888 Queensbury Ln, Harris, Houston, TX 77024, on the west side of City Centre facing Hwy 8.
What type of food does Chipotle Mexican Grill City Centre offer?
Chipotle offers Mexican fast-casual food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill City Centre offer delivery and pickup options?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle at City Centre?
You can place an order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle City Centre have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What social media platforms can I follow Chipotle Mexican Grill City Centre on?
You can find Chipotle on Facebook, LinkedIn, Pinterest, Instagram, Twitter, and YouTube.
What nearby entertainment options are available around Chipotle Mexican Grill City Centre?
Nearby entertainment options include The Escape Game Houston (escape rooms), Houston Motor Club (dance club), Great Big Game Show Houston (amusement park), Bowl & Barrel (bowling alley), and Dakine Films (arts and entertainment).
Are there other dining options near Chipotle Mexican Grill City Centre?
Yes, nearby dining options include Hopdoddy Burger Bar, Yi Peng Thai Dining, Sweet Paris (cafe and French restaurant), Tiff's Treats (bakery), and Zayed's Mediterranean buffet.
What medical and dental services are available near Chipotle Mexican Grill City Centre?
Nearby medical and dental services include Floss Dental - City Centre, Emergency Dentist in Houston | CityCentre, Sapphire Smiles Dental Specialists - City Centre, Beverly Hills Rejuvenation Center, and URBN Dental Implants & Invisalign.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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