Brand Certified
Chipotle Mexican Grill
3.9(1238 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
1249 North Loop W, Houston, TX
77008, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(281) 605-2227
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/tx/houston/1249-north-loop-w?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2279
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle North Loop TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.9
1,238 reviews
5 stars
606
4 stars
275
3 stars
134
2 stars
61
1 star
162
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing stale chips, burnt meat, and undercooked rice, while others praised the freshness and flavor.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many customers noted unsanitary conditions, including dirty tables and food prep areas, which detracted from their dining experience.
Portion Sizes
Several reviews mentioned that portion sizes were often small or inconsistent, leading to dissatisfaction among customers.
Management Problems
Frequent complaints about management and staffing issues, including being understaffed and lack of proper training for employees.
- KAkai andrus3 days ago1.0I’m so pissed, mainly bc im just hungry, but my girlfriend pickup the order on the way back home this evening, got there at 7:56 and didn’t leave till 8:40, upon opening the burrito, she didn’t get the right protein or guacamole, and I didn’t even get a protein in my burrito. They were out of white rice in the back or so and had a lot of ppl waiting but had rice on the line and didn’t use that rice I suppose (what she saw) and like I said I didn’t get a protein on my burrito nor the guacamole I ordered $2.75 extra and not even getting it, $11 for barb but didn’t get it! I understand the white rice to an extent but having someone wait 30+ mins and it’s still just completely utterly wrong. I wanted to be more professional in this review but this is taking it over the line.
- YVyaneth vit3 days ago5.0Great food, music was a little too loud
- EEEric4 days ago1.0Convenient location for me. Awful order pickup system. App says it’s ready for pickup and in a bag, yet they don’t have it ready and there is no one actively helping people with to go orders as we all crowd around the checkout line. The to go pickup shelves are not used.
- CDC DFeb 10, 20261.0Very unprofessional young children. They definitely need training. All they did was run around giggling and screaming and taking forever to make people's orders. Would not recommend this location anymore until management hires a new staff.
- JEJohn EidsonJan 31, 20265.0Picked up for wife. It was to-go and she states it's as fresh as ever! That's fresh!
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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