Chipotle Mexican Grill

3.6
1077 reviews
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Business Details

7600 Cypress Creek Pkwy, Houston, TX
77070, United States
(832) 237-2449
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Willowbrook is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7600 Cypress Creek Pkwy, Houston, TX
77070, United States

Hours

Reviews

3.6
1,077 reviews
5 stars
469
4 stars
219
3 stars
113
2 stars
62
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and lack of attention to orders.

Food Quality

Several reviews mentioned issues with food quality, including undercooked rice, cold food, and small portion sizes.

Cleanliness

Customers frequently noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, leading to dissatisfaction.

Pricing Concerns

Customers expressed frustration over high prices relative to portion sizes and quality.
  • YH
    Yolanda Holden
    Oct 1, 2025
    1.0
    So overrated, I would not eat food here anymore. They are so stingy with the servants for the price.I asked for rice twice.They did not put enough in the bowl on the second ask to even cover the bottom of the boat, every little thing they charge for but they gave you a tablespoon of meat. Then, charge six dollars for extra meat.For another tablespoon, everything they serve you is a tablespoon.Big as the bowl isThey do not even give you enough to fill up the bowl.Do not go here if you want your money's worth.👎
  • OM
    Osiel Martinez
    Sep 21, 2025
    1.0
    Be careful when ordering from here I ordered a bowl and did it receive any CHICKEN!!! Had to eat a bowl with just the veggies freaking ridiculous!
  • T
    Đức Nhân Trần
    Sep 11, 2025
    1.0
    they ignore their customer, bad behavior, very chill when busy, waste time here
  • NN
    Nicholas Nguyen
    Sep 5, 2025
    1.0
    Every time I order on website keep telling me that I miss somethings, I can't even submit order. N
  • AR
    April Rodriguez
    Sep 1, 2025
    3.0
    I usually pick up. If I Ubereats for delivery …..the prices go up $3. Why? And no that’s not including the tip and Uber fees. And when I do decide to pay the extra $3 per bowl and have it delivered….the packaging is horrible. Sometimes I won’t even get my order because of the horrible packaging and the ubereats driver had to throw my order away. With this place…..be sure to pickup. Never deliver.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Willowbrook?

Chipotle Mexican Grill in Willowbrook is open every day from 10:45 AM to 11:00 PM.

What type of food does Chipotle Mexican Grill in Willowbrook serve?

It offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.