Chipotle Mexican Grill

3.6
1083 reviews
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Business Details

7600 Cypress Creek Pkwy, Houston, TX
77070, United States
(832) 237-2449
https://locations.chipotle.com/tx/houston/7600-cypress-creek-pkwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=163
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About

Fast Food RestaurantMexican Restaurant
Chipotle Willowbrook is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7600 Cypress Creek Pkwy, Houston, TX
77070, United States

Hours

Reviews

3.6
1,083 reviews
5 stars
470
4 stars
220
3 stars
113
2 stars
66
1 star
214

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with undercooked rice and small portion sizes, leading to dissatisfaction with the overall food quality.

Customer Service

Many reviews highlighted poor customer service, including rude staff, lack of attentiveness, and unprofessional behavior from management.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and a general lack of hygiene, which negatively impacted their dining experience.

Order Accuracy

Customers frequently experienced issues with incorrect orders and missing items, contributing to frustration and disappointment.
  • NF
    Noah Fendrick
    5 days ago
    5.0
    Never a bad experience here. Xavier always comes thru with good energy, a good attitude and somehow always makes the place run smoother. Huge shoutout to Junior for being helpful as well. Good service, good vibes — zero stress. I’ll be back!
  • JD
    J D
    Jan 4, 2026
    2.0
    This area is not safe any more. 3 weeks ago someone shot via window and cracked window and they replaced window next day.
  • TT
    T1D3
    Dec 27, 2025
    2.0
    When I was eating my burrito, my girlfriend had a bowl. The rice was hard and grainy and was not cooked how it was supposed to be.
  • GC
    Gambe Chua
    Dec 27, 2025
    1.0
    Just ordered bowl with white rice and the rice is raw, half cooked and crunchy
  • YH
    Yolanda Holden
    Oct 1, 2025
    1.0
    So overrated, I would not eat food here anymore. They are so stingy with the servants for the price.I asked for rice twice.They did not put enough in the bowl on the second ask to even cover the bottom of the boat, every little thing they charge for but they gave you a tablespoon of meat. Then, charge six dollars for extra meat.For another tablespoon, everything they serve you is a tablespoon.Big as the bowl isThey do not even give you enough to fill up the bowl.Do not go here if you want your money's worth.👎
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Willowbrook?

Chipotle Mexican Grill in Willowbrook is open every day from 10:45 AM to 11:00 PM.

What type of food does Chipotle Mexican Grill in Willowbrook serve?

It offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.