Chipotle Mexican Grill

3.8
677 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Wallisville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5866 E Sam Houston Pkwy N, Houston, TX
77049, United States

Hours

Reviews

3.8
677 reviews
5 stars
334
4 stars
136
3 stars
52
2 stars
27
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing undercooked rice and poor portion sizes.

Customer Service

Many reviews highlighted poor customer service, including rude staff and long wait times for orders.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and trash cans.

Order Accuracy

Numerous complaints about incorrect orders and missing items, particularly with online orders.

Management Issues

Feedback indicated dissatisfaction with management, including staff training and operational efficiency.
  • BR
    Brenda Rodgers
    6 days ago
    5.0
    Really busy place but quick service
  • JD
    Judith DelaFuente
    Jan 5, 2026
    1.0
    Young lady serving the food had an attitude towards me but there was a well built handsome man before me and she was all smiles with him. Food was good.
  • AR
    Anthony Rodarte
    Dec 26, 2025
    4.0
    Good food when you need a quick bite! And the portion of a bowl is great, and I think the price is pretty reasonable, especially if the portions pretty much can be 2 meals! You can create your own bowls the way you want them. I recommend the chicken and steak and adding everything! I just wish customers would be a little cleaner, cause sometimes when it gets busy it's starts to look a little run down! Other than that the food is great! And if you follow them on social media you'll know when their special are going on, like buy one get one free! Then it's really worth it!
  • MM
    Marissa Mccullough
    Dec 11, 2025
    1.0
    Danishka Mercado poor customer service! Cashier bright red hair terrible attitude does not know what she is doing. This location always has the worst staff.
  • IG
    Isbelio Manuel Villarreal Gil
    Nov 10, 2025
    5.0
    Me encantó el sabor de la comida latina y texana agradable en todo, buen precio buen servicio buen sabor

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Wallisville offer?

Chipotle Mexican Grill offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 5866 E Sam Houston Pkwy N?

The restaurant is open daily from 10:45 AM to 11:00 PM.