Chipotle Mexican Grill

3.4
578 reviews
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Business Details

14309 E Sam Houston Pkwy N, Houston, TX
77044, United States
(281) 459-3631
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Summerwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
14309 E Sam Houston Pkwy N, Houston, TX
77044, United States

Hours

Reviews

3.4
578 reviews
5 stars
224
4 stars
112
3 stars
51
2 stars
48
1 star
143

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about small portion sizes, often feeling cheated for the price paid.

Customer Service

Many reviews highlighted rude and dismissive staff, with several customers expressing frustration over poor service experiences.

Food Quality

Several customers reported issues with food quality, including undercooked ingredients and bland flavors.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Inconsistent Experience

Customers noted that experiences varied greatly, with some praising the food and service while others had negative encounters.
  • LW
    Lisa Wortham
    Nov 13, 2025
    5.0
    Hot and fresh
  • GF
    Genesis Franco
    Oct 22, 2025
    1.0
    You ask for double chicken and they barely fill up the spoons… the greed is crazy!!!!
  • RT
    R Terrell
    Oct 8, 2025
    1.0
    Worst place ever to eat. The consistent rudeness led me to do an online order. As a result they didn’t even bother to make the order right. Go to any other location but this one.
  • SA
    Sonny Adams
    Sep 26, 2025
    1.0
    I never leave reviews but this is the worst chipotle I ever had the woman made my burrito with pure hatred like very obvious she hates her job and she didn’t wrap the burrito right didn’t even fully wrap the foil and the rice was uncooked and crunchy idk how u mess up chipotle so bad
  • MM
    Michael Munoz
    Sep 6, 2025
    1.0
    My girlfriend placed an order for pick up at this location. In her steak bowl she asked for sour cream and guacamole. As God is my witness, this bowl consisted of mostly guacamole, sour cream, and onions. The rest of the ingredients were the most sarcastic, minuscule amount. I would even say that the amount of sour cream and guacamole on this stupid bowl was some attempt at playing a joke. She had to scrape off the top two layers just to get to the rest of the bowl, only to find soggy food and a minimal amount of steak. This is ridiculous, the other one star reviews are right.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Summerwood, Houston?

Chipotle Mexican Grill in Summerwood is open daily from 10:45 AM to 11:00 PM.

What types of food does Chipotle Mexican Grill in Summerwood offer?

They offer a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.