Chipotle Mexican Grill

3.4
580 reviews
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Business Details

14309 E Sam Houston Pkwy N, Houston, TX
77044, United States
(281) 459-3631
https://locations.chipotle.com/tx/houston/14309-e-sam-houston-pkwy-n?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3260
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About

Fast Food RestaurantMexican Restaurant
Chipotle Summerwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
14309 E Sam Houston Pkwy N, Houston, TX
77044, United States

Hours

Reviews

3.4
580 reviews
5 stars
225
4 stars
112
3 stars
51
2 stars
48
1 star
144

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about extremely small portion sizes, particularly for protein, leading to dissatisfaction with value for money.

Customer Service

Many reviews highlighted rude and dismissive behavior from staff, with several customers expressing frustration over poor service and lack of attentiveness.

Food Quality

Several customers reported issues with food quality, including undercooked ingredients, bland flavors, and unsanitary conditions.

Cleanliness

Multiple reviews mentioned cleanliness issues, particularly in restrooms and dining areas, contributing to a negative dining experience.

Inconsistency

Customers noted a lack of consistency in service and food quality, with experiences varying significantly between visits.
  • TQ
    T Q
    2 days ago
    1.0
    No one in the service line had a clue about the protein menu. This includes the cashier who charged us $2.75/ea for guacamole that was included in the protein bowl. $42 for 2 bowls + drinks? LOL I contacted customer service, sent them the receipt and told them I want $5.50+tax back. That was 5 days ago. Do yourself a favor and eat somewhere else.
  • CS
    Chris S
    Dec 26, 2025
    1.0
    The portions here are extremely small. The protein portion is smaller than the rice and beans.
  • LW
    Lisa Wortham
    Nov 13, 2025
    5.0
    Hot and fresh
  • GF
    Genesis Franco
    Oct 22, 2025
    1.0
    You ask for double chicken and they barely fill up the spoons… the greed is crazy!!!!
  • RT
    R Terrell
    Oct 8, 2025
    1.0
    Worst place ever to eat. The consistent rudeness led me to do an online order. As a result they didn’t even bother to make the order right. Go to any other location but this one.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Summerwood, Houston?

Chipotle Mexican Grill in Summerwood is open daily from 10:45 AM to 11:00 PM.

What types of food does Chipotle Mexican Grill in Summerwood offer?

They offer a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.