Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Jersey Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
742 reviews
5 stars
386
4 stars
150
3 stars
66
2 stars
40
1 star
100
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported that portion sizes are consistently smaller than expected, leading to dissatisfaction.
Customer Service
The staff's friendliness and attentiveness vary significantly, with numerous complaints about rudeness and lack of engagement.
Food Quality
Food quality is inconsistent, with reports of cold, overcooked, or unsanitary conditions, including issues with cleanliness.
Pricing Concerns
Customers expressed frustration over rising prices coupled with reduced portion sizes, leading to perceptions of poor value.
- RARobin AlegnaniDec 9, 20253.0Ordered the new Carne Asada. Didn't look anything like the picture and was very overcooked and tough. The chips in the bag were stale. Also have noticed, the staff rarely smiles at the customers. They do smile and converse with each other. They just keep asking is that all. Rushing us ahead. Not the friendliest group.
- GAGabriel AvilaNov 29, 20255.0Everytime I come up here the service is great! Get my food quickly and it's always hot and fresh. The guy Dalton is always making sure my food comes out perfect and I really appreciate it!
- JHJosh HarvelNov 12, 20254.0There is a right time and a wrong time to visit. I very much enjoy Chipotle and visit this location at least once a week. I have noticed that during lunch hours and dinner hours the staff is slightly on edge and are just trying to rush you through the line. During non-peak hours however, the staff is friendly with smiles and they take their time with making your food. Would also like to mention that this is the best Chipotle location I've been to. Cheers.
- GNGeferson NavarreteOct 28, 20251.0Ungenerous portions
- RDRootless DestinationsOct 23, 20253.0I ordered the chicken bowl with white rice, shredded cheese, black beans and salsa on side, side of guacamole and chips. The bowl was cold, even the beans and meat. I was charged $5.67 for chips and a very very small guacamole, which is ridiculous! The total meal was $16.18 and no drink. The meal didn't even look appetizing. I ate very little, was disgusted and disappointed. Money not well spent and never, again.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Jersey Village located?
Chipotle Mexican Grill Jersey Village is located at 9102 W Sam Houston Pkwy N, Houston, TX 77064, near LA Fitness.
What are the opening hours for Chipotle Mexican Grill Jersey Village?
The restaurant is open every day from 10:45 AM to 10:00 PM.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill Jersey Village offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order from Chipotle Mexican Grill Jersey Village online?
You can order online using their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill Jersey Village accept credit cards?
Yes, Chipotle accepts credit cards as a form of payment.
Is Chipotle Mexican Grill Jersey Village welcoming to the LGBTQ community?
Yes, the restaurant is welcoming to the LGBTQ community.
Are there any fitness centers near Chipotle Jersey Village if I want to combine a workout with a meal?
Yes, LA Fitness is located nearby, making it convenient to grab a healthy meal after your workout.
What are some nearby dining options around Chipotle Mexican Grill Jersey Village?
Nearby dining options include Smoothie King, Salata, Potbelly Sandwich Shop, Chick-fil-A, and Whataburger, offering a variety of eateries in the area.
Are there any nearby medical facilities near Chipotle Mexican Grill Jersey Village?
Yes, nearby medical facilities include Cypress Fairbanks Occupational Medicine, West Oaks Urgent Care Center, Cypress Fairbanks Urgent Care Center, and Hollywood Dental.