Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Jersey Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.9
750 reviews
5 stars
389
4 stars
151
3 stars
67
2 stars
43
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and lack of attention to orders.
Portion Sizes
Many reviews highlighted issues with stingy portion sizes, with several customers feeling they received less food than expected.
Food Quality
Inconsistencies in food quality were noted, with some customers experiencing cold or poorly prepared meals.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including dirty tables and unclean food preparation areas.
Online Orders
Numerous complaints were made about issues with online orders, including incorrect items and poor customer service when resolving issues.
SA
SIEMPRE CON LA FRENTE EN ALTO
Feb 1, 2026
3.0
Is good enough
NN
Nicky
Jan 13, 2026
2.0
I waited 15min for my mobile order only to find out my order couldn't be completed because they ran out of the protein and the girl in the mobile order desk was not paying attention to mobile orders area to tell me I had to find out from cashier and wait for my order to be completed. Then I get back to work and realize they forgot to give me utensils and my tortillas that I ordered. I normally dont care much when they're busy but please try to check your stuff.
RA
Robin Alegnani
Dec 9, 2025
3.0
Ordered the new Carne Asada. Didn't look anything like the picture and was very overcooked and tough. The chips in the bag were stale. Also have noticed, the staff rarely smiles at the customers. They do smile and converse with each other. They just keep asking is that all. Rushing us ahead. Not the friendliest group.
GA
Gabriel Avila
Nov 29, 2025
5.0
Everytime I come up here the service is great! Get my food quickly and it's always hot and fresh. The guy Dalton is always making sure my food comes out perfect and I really appreciate it!
JH
Josh Harvel
Nov 12, 2025
4.0
There is a right time and a wrong time to visit. I very much enjoy Chipotle and visit this location at least once a week. I have noticed that during lunch hours and dinner hours the staff is slightly on edge and are just trying to rush you through the line. During non-peak hours however, the staff is friendly with smiles and they take their time with making your food. Would also like to mention that this is the best Chipotle location I've been to. Cheers.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Jersey Village located?
Chipotle Mexican Grill Jersey Village is located at 9102 W Sam Houston Pkwy N, Houston, TX 77064, near LA Fitness.
What are the opening hours for Chipotle Mexican Grill Jersey Village?
The restaurant is open every day from 10:45 AM to 10:00 PM.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill Jersey Village offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order from Chipotle Mexican Grill Jersey Village online?
You can order online using their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill Jersey Village accept credit cards?
Yes, Chipotle accepts credit cards as a form of payment.
Is Chipotle Mexican Grill Jersey Village welcoming to the LGBTQ community?
Yes, the restaurant is welcoming to the LGBTQ community.
Are there any fitness centers near Chipotle Jersey Village if I want to combine a workout with a meal?
Yes, LA Fitness is located nearby, making it convenient to grab a healthy meal after your workout.
What are some nearby dining options around Chipotle Mexican Grill Jersey Village?
Nearby dining options include Smoothie King, Salata, Potbelly Sandwich Shop, Chick-fil-A, and Whataburger, offering a variety of eateries in the area.
Are there any nearby medical facilities near Chipotle Mexican Grill Jersey Village?
Yes, nearby medical facilities include Cypress Fairbanks Occupational Medicine, West Oaks Urgent Care Center, Cypress Fairbanks Urgent Care Center, and Hollywood Dental.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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