Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Royal Oaks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,113 reviews
5 stars
570
4 stars
220
3 stars
81
2 stars
60
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Customers frequently complained about the quality of food, including undercooked rice, small portions, and stale ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and sightings of pests.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes relative to the price, often receiving less than expected.
Homeless Presence
The presence of a homeless individual at the location was noted as uncomfortable for customers, impacting their dining experience.
- HMHeavy 't MiddletonDec 16, 20255.0Great servers preparation heated love it.
- NRNaomi RobinsonDec 15, 20253.0Went to Chipotle today and unfortunately had a disappointing experience. My order was missing the guacamole, which is especially frustrating given the extra charge. On top of that, the cashier was noticeably rude and unwelcoming, which really took away from the experience. Mistakes happen, but customer service makes a big difference. Hoping this location can do better.
- JJJeonDec 10, 20254.0Nice location but staff is a bit dimsissive. Clean restrooms. Code 43735. Really strict on their meat portions for a $12 burrito, feels like you're getting $4 of a burrito instead.
- NANa Li (娜爷 AM1050美食琅琊榜)Dec 9, 20255.0This Chipotle Mexican cafe in the Westchase area has become one of my absolute favorite go-to spots every time I’m nearby. The service is consistently fast, and no matter how fully loaded I make my burrito — and trust me, I stuff it to the max — they always manage to wrap it perfectly. The portion easily qualifies as a jumbo order, yet the steak burrito is still only around $11–12, making it one of the best values you can get. Sometimes I’ll switch to a salad, but most of the time I get the regular rice bowl or burrito, and it never disappoints. The beans always taste fresh, the textures are on point, and even without adding guacamole, everything is already flavorful. They also offer a wide variety of sodas, which makes pairing your meal more fun. On normal days, I’m in and out within 10 minutes. The team is attentive, efficient, and keeps the line moving smoothly. One of my friends’ trainers even recommends Chipotle burritos as a healthier option when clients want something outside their strict diet — as long as you don’t overload the sauces. That says a lot about Chipotle’s ingredients and consistency. Overall, I love the persistent quality of the food, the speed, and the great service. Highly recommended.
- GBGrace BondeDec 1, 20251.0I come here at least once a week and usually order four meals. This last visit was very disappointing. The staff member was spraying cleaning products, and when I asked for my bowls, she didn’t change her gloves. I didn’t want to be rude, but when we sat down to eat, our food tasted and smelled like cleaning chemicals. This will be our last time eating at Chipotle. This was unacceptable and honestly concerning.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Royal Oaks offer?
Chipotle Royal Oaks offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients with no artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill Royal Oaks located?
It is located at 11805 Westheimer Rd, Houston, TX 77077, in front of HEB in the Royal Oaks area.
What are the operating hours for Chipotle Mexican Grill Royal Oaks?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Royal Oaks offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
How can I order food from Chipotle Royal Oaks online?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What payment methods are accepted at Chipotle Royal Oaks?
Chipotle Royal Oaks accepts credit cards and gift cards among other payment options.
Is Chipotle Mexican Grill Royal Oaks an LGBTQ-welcoming establishment?
Yes, this location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Royal Oaks?
Nearby you can visit Domoishi for Japanese cuisine, MaggieMoo's for ice cream, and Starbucks for coffee.
Where can I find eye care services near Chipotle Royal Oaks?
Near Chipotle, you can visit Memorial Eye Center and Eye Trends for eye care and optometry services.
Are there other dining options close to Chipotle Royal Oaks?
Yes, nearby dining options include Paulie's Poboys for American sandwiches, Empire Pizza for Italian food, and Burgerim Royal Oaks for burgers.