As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported issues with food being cold, old, or poorly prepared, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the counter, impacting the overall experience.
Service Speed
Customers frequently mentioned slow service, with long wait times for orders, which contributed to negative experiences.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting friendly staff and enjoyable meals.
KR
Kevin Rodriguez
Dec 31, 2025
1.0
Food was cold. The lady at the counter kept asking me to confirm my Doordash order even though it was my food. Got home all my food was already very cold. Everything tasted off. Wife found hair in the chili cheese fries and all the food was cold and bland. The lettuce was brown. I shouldn't have even ate the food but I did anyway. Now I'm sitting on the couch in pain after immediately puking up all the food and my family is sick too. Wish I could have just asked for a refund. Never ever coming back here again. I recommend anyone not coming here. Paid over 30 dollars to get sick on new years eve. If I could give 0 stars I would. Soggy burgers, cold fries no flavor and hairy food. Ths located needs to be shut down.
TP
Trey Plummer
Dec 14, 2025
5.0
Great food customer service excellent and next time I'm eating on patio 👍💯
LF
LUIS FLORES
Dec 13, 2025
1.0
First time here, food was great, atmosphere was great. Service was really bad! The lady at the register was more interested on her personal call she had going on where we felt rushed so she could get back to her call. At the end she did not take my order right, i told her i was missing my fries and drink she said what i ordered did not come with it! I told her i had told her what i wanted for her to add it, but once again she was rushing us. First time here, so probably not coming back!
TS
Thunder Storm
Dec 10, 2025
3.0
Nothing special
DJ
Donald Eustis Jr
Dec 4, 2025
3.0
Not as expected, in quality. French fries were cold and old. Service was nonfriendly and I paid 37 dollars for food that was basically not made fresh to order. Food was finally given after 35 minutes. Not the checkers I remember. Will not likely go again anytime soon.
What are the operating hours of Checkers at 6001 Mount Houston Rd?
Checkers is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Checkers at Mount Houston Rd offer delivery service?
Yes, you can order Checkers food for delivery through DoorDash at https://doordash.com/store/792353.
What payment options are accepted at Checkers on Mount Houston Rd?
Checkers accepts American Express, Cash, MasterCard, and Visa as payment methods.
What meal times does Checkers serve?
Checkers serves lunch, dinner, and late-night meals.
What type of attire is appropriate when visiting Checkers?
Casual attire is suitable when visiting Checkers.
What are some of the popular menu items at Checkers Mount Houston Rd?
Popular specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What safety measures has Checkers implemented due to the Coronavirus?
Checkers has closed dining rooms, limited patio and walk-up window occupancy, and reinforced hygiene policies including frequent handwashing and glove use to provide a safer experience.
Is there a Checkers location near 6001 Mount Houston Rd?
Yes, there is another Checkers nearby, reinforcing the area as a great spot for Checkers fans.
What gas stations are near Checkers at Mount Houston Rd that I can use when visiting?
Nearby gas stations include Exxon, Shell, Homestead Food Mart #1, and Texaco Station Houston, which could be convenient for refueling before or after your meal.
Are there any community services or clubs near Checkers worth visiting?
Yes, nearby you can find The Jimmy Poole Sr Foundation Animal Sanctuary, Museum & Food Pantry, Jack F. Lee VFW Post 9187, and The 44 Club for community and social activities.