Brand Certified
Charleys Cheesesteaks
4.4(570 reviews)
Certified by Charleys Cheesesteaks • Feb 22, 2026
Business Details
10719 North Fwy, Houston, TX
77090, United States
Certified by Charleys Cheesesteaks • Feb 22, 2026
(346) 229-5986
Certified by Charleys Cheesesteaks • Feb 22, 2026
https://order.charleys.com/menu/west-road-collection/
Certified by Charleys Cheesesteaks • Feb 22, 2026
About
Certified by Charleys Cheesesteaks • Feb 22, 2026
Sandwich Restaurant
Location
Certified by Charleys Cheesesteaks • Feb 22, 2026
Hours
Certified by Charleys Cheesesteaks • Feb 22, 2026
Reviews
4.4
570 reviews
5 stars
419
4 stars
59
3 stars
24
2 stars
16
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the friendly and helpful staff, although there were some reports of rude service.
Food Quality
The food received mixed reviews; while some found it delicious and fresh, others complained about cold, overcooked, or poorly prepared items.
Cleanliness
Several customers noted cleanliness and a pleasant atmosphere, but there were also complaints about unpleasant odors and unsanitary conditions.
Speed of Service
Many reviews highlighted quick service, with customers appreciating the timely preparation of their orders.
- DDDatruthnelle4 days ago1.0Bad location it’s a Hispanic chick in there name Mia Cano who works the register she has a badddd attitude and very rude. Don’t comprehend English and don’t need to be working customer service. God was really with me that day because she wasn’t worth it. Don’t let her make your food. She’s nasty too she was sitting down eating her own food then just walks to register don’t even wash her hands.
- KRKimberly RileyFeb 15, 20261.0The cashier was very rude and clearly didn't know the sandwich. i will never come back to this location on north freeway 245 pm the worst cashier ever she need retraining
- YGyvonne guzmanFeb 12, 20265.0Amazing food and great customer service! Everything was fresh, delicious, and served quickly. The staff was friendly, attentive, and made us feel welcome from the moment we walked in. Definitely a place worth coming back to!
- EWEvan WhiteFeb 9, 20265.0Charlie’s makes great high quality cheese steaks. I was so glad that one was built near where i live
- GRGabriel RamosFeb 7, 20265.0Love it I always get the chicken California , great costumer service🙂✅
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours for Charleys Cheesesteaks at West Road Collection - TX?
Pickup is available every day from 10:00 AM to 9:00 PM, except Sunday when it closes at 8:00 PM.
Does Charleys Cheesesteaks offer delivery services?
Delivery is not available; the restaurant is closed for delivery every day of the week.
Can I use the drive-through service at Charleys Cheesesteaks?
No, the drive-through is closed all week and not available as a service option.
Are takeout options available at Charleys Cheesesteaks?
Takeout service is not offered; the restaurant is closed for takeout every day.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
It is located at 10719 North Fwy, Houston, TX 77090, United States.
What are the general opening hours for Charleys Cheesesteaks?
The restaurant is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:30 AM to 8:00 PM.
What nearby places can I visit around Charleys Cheesesteaks?
Nearby places include Edible Arrangements for gift shopping, Verizon for mobile phone needs, and the Bank of America ATM for banking services.
Are there other dining options close to Charleys Cheesesteaks?
Yes, nearby dining options include Taqueria Arandas for Mexican cuisine, Papa Johns Pizza for pizza, and Wendy's for fast food.
What shopping and service locations are near Charleys Cheesesteaks?
Nearby shopping and services include The Home Depot for hardware needs, Best Buy for electronics, and TS Nail and Spa for beauty treatments.
Brand Certified Facts from Charleys Cheesesteaks
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Certified February 22, 2026Yext Knowledge Graph
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