Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.1
262 reviews
5 stars
176
4 stars
27
3 stars
13
2 stars
14
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers had mixed experiences with food quality; some praised the sandwiches and wings, while others complained about salty and poorly prepared items.
Customer Service
Service quality varied significantly; some staff were noted for being friendly and helpful, while others received criticism for rudeness and lack of professionalism.
Cleanliness
Several reviews mentioned unpleasant odors and cleanliness issues within the restaurant, impacting the dining experience.
Pricing
Many customers felt the food was overpriced for the quality received, with some expressing dissatisfaction over being charged incorrectly.
Overall Experience
While some customers had positive experiences and expressed a desire to return, others indicated they would not return due to service and food quality issues.
- JMJ Mill6 days ago5.0Fresh food and the service was amazing. Would order again
- ALAntonio LopezNov 12, 20255.0Delicious food I tried bacon chipotle and got the Louisiana Cajun fries it was so good can't wait to try i something different
- CCCharlieNov 10, 20255.0Came on a Monday night food was given in a timely matter and worker was supper nice.
- OROscar RiveraNov 9, 20255.0Good service very respectful and patient here and the food was very spot on
- DTDaniel TorresNov 2, 20255.0I recently visited Charleys Cheesesteaks and was assisted by Jasmine at the register. Jasmine provided outstanding customer service throughout my visit. She greeted me with a warm smile and was very patient while I decided on my order. Jasmine answered all my questions about the menu and made helpful recommendations, which I really appreciated. She handled my transaction quickly and efficiently, ensuring that everything was correct. Jasmine also checked in to make sure I had everything I needed before I left the counter. Her friendly attitude and professionalism made my experience enjoyable, and she truly went above and beyond to make me feel welcome. Overall, Jasmine is an excellent cashier who represents Charleys Cheesesteaks very well. I look forward to returning and hope to see her again!
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours for Charleys Cheesesteaks at West Road Collection - TX?
Pickup is available every day from 10:00 AM to 9:00 PM, except Sunday when it closes at 8:00 PM.
Does Charleys Cheesesteaks offer delivery services?
Delivery is not available; the restaurant is closed for delivery every day of the week.
Can I use the drive-through service at Charleys Cheesesteaks?
No, the drive-through is closed all week and not available as a service option.
Are takeout options available at Charleys Cheesesteaks?
Takeout service is not offered; the restaurant is closed for takeout every day.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
It is located at 10719 North Fwy, Houston, TX 77090, United States.
What are the general opening hours for Charleys Cheesesteaks?
The restaurant is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:30 AM to 8:00 PM.
What nearby places can I visit around Charleys Cheesesteaks?
Nearby places include Edible Arrangements for gift shopping, Verizon for mobile phone needs, and the Bank of America ATM for banking services.
Are there other dining options close to Charleys Cheesesteaks?
Yes, nearby dining options include Taqueria Arandas for Mexican cuisine, Papa Johns Pizza for pizza, and Wendy's for fast food.
What shopping and service locations are near Charleys Cheesesteaks?
Nearby shopping and services include The Home Depot for hardware needs, Best Buy for electronics, and TS Nail and Spa for beauty treatments.