The staff is consistently praised for being friendly, attentive, and providing excellent service.
Food Quality
Most customers enjoy the fresh and delicious food, particularly the cheesesteaks and wings, although there are occasional complaints about flavor and preparation.
Cleanliness
The restaurant is frequently noted for its cleanliness, including dining areas and restrooms.
Speed of Service
Many reviews highlight the quick service and fast food preparation times, contributing to a positive dining experience.
Atmosphere
The environment is described as welcoming and pleasant, making it a great spot for dining.
HH
HtownP
2 days ago
3.0
I got the old school ordered online with everything it comes with n added jalapeños n banana peppers.
But It came plain with just meat n cheese
Disappointing
Now I really have to drive out to Katy to Philly flats.
AT
Abdessalam (TK)
Nov 15, 2025
1.0
When you go there you will notice the location is empty then you'll understand that they are:
1- expensive for a sandwich restaurant
2- they dont allow you to get what you want. You are stuck to combos
3- they charge $1 fot tap water.
4- they expect you to tip 😅
There are better restaurants in the area so do yourself a favor and go where you get your money's worth of food and a better service 🙂
MG
Marcela Garza
Nov 12, 2025
5.0
Great service , cashier great attitude , love coming at nighttime , thank you star for the great service ans good food
JJ
Josel
Nov 5, 2025
5.0
Brandy and Vanessa were very friendly and provided amazing customer service. Food was fresh and prepared quickly. Highly recommend visiting this location
AM
Andrea Mendoza
Oct 23, 2025
5.0
5 stars!! Delicious food and great customer service! Martin is friendly always make sure everything's right! The cheesesteaks are always fresh, flavorful, and made just right. The staff is friendly and the place is always clean. Definitely my go-to spot.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 9:30 PM on Friday and Saturday.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as their delivery hours are closed all week.
Is there a drive-through service available at Charleys Cheesesteaks?
No, the drive-through service is not available at Charleys Cheesesteaks; drive-through hours are closed throughout the week.
Can I place an order for pickup or takeout at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not offer pickup or takeout services; their hours for these services are closed every day.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 12620 FM 1960 Rd. W. Suite C-4, Houston, TX 77065, US, near the intersection of FM 1960 & Eldridge.
Are there any nearby restaurants to Charleys Cheesesteaks where I can visit?
Yes, nearby restaurants include Jeremiah's Italian Ice, Maribelli Italian Ristorante, Tex-Mex Grill and Bar, and Spicy House Chinese Food, providing a variety of dining options.
What other services or shops are close to Charleys Cheesesteaks?
Nearby you can find several businesses like Walgreens Pharmacy for convenience needs, Verizon for mobile services, and The UPS Store 5348 for shipping and printing services.
How can I find Charleys Cheesesteaks if I'm renting a car nearby?
Charleys Cheesesteaks is close to car rental agencies Avis and Budget Car Rental, making it convenient to visit if you're renting a car in the area.
What is the best way to contact Charleys Cheesesteaks for more information?
You can contact Charleys Cheesesteaks by phone at +1 346-206-2170 or visit their Facebook page or website at https://order.charleys.com/menu/fm-1960-eldridge/.