Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
12620 FM 1960 Rd. W. Suite C-4, Houston, TX
77065, United States
Hours
Reviews
4.3
282 reviews
5 stars
210
4 stars
17
3 stars
18
2 stars
13
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff members like Brandie, Alexa, and Kristian.
Food Quality
While some reviews highlighted delicious and fresh food, others noted issues with flavor and preparation, such as dry sandwiches and burnt wings.
Cleanliness
The restaurant received positive remarks for its cleanliness, including well-maintained dining areas and restrooms.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, finding the sandwiches expensive and feeling that the value did not meet their expectations.
Order Accuracy
There were multiple complaints about incorrect orders and modifications not being honored, leading to disappointment among some customers.
- LClily clardyNov 24, 20251.0theyre closed now.
- HHHtownPNov 22, 20253.0I got the old school ordered online with everything it comes with n added jalapeños n banana peppers. But It came plain with just meat n cheese Disappointing Now I really have to drive out to Katy to Philly flats.
- ATAbdessalam (TK)Nov 15, 20251.0When you go there you will notice the location is empty then you'll understand that they are: 1- expensive for a sandwich restaurant 2- they dont allow you to get what you want. You are stuck to combos 3- they charge $1 fot tap water. 4- they expect you to tip 😅 There are better restaurants in the area so do yourself a favor and go where you get your money's worth of food and a better service 🙂
- MGMarcela GarzaNov 12, 20255.0Great service , cashier great attitude , love coming at nighttime , thank you star for the great service ans good food
- JJJoselNov 5, 20255.0Brandy and Vanessa were very friendly and provided amazing customer service. Food was fresh and prepared quickly. Highly recommend visiting this location
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 9:30 PM on Friday and Saturday.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as their delivery hours are closed all week.
Is there a drive-through service available at Charleys Cheesesteaks?
No, the drive-through service is not available at Charleys Cheesesteaks; drive-through hours are closed throughout the week.
Can I place an order for pickup or takeout at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not offer pickup or takeout services; their hours for these services are closed every day.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 12620 FM 1960 Rd. W. Suite C-4, Houston, TX 77065, US, near the intersection of FM 1960 & Eldridge.
Are there any nearby restaurants to Charleys Cheesesteaks where I can visit?
Yes, nearby restaurants include Jeremiah's Italian Ice, Maribelli Italian Ristorante, Tex-Mex Grill and Bar, and Spicy House Chinese Food, providing a variety of dining options.
What other services or shops are close to Charleys Cheesesteaks?
Nearby you can find several businesses like Walgreens Pharmacy for convenience needs, Verizon for mobile services, and The UPS Store 5348 for shipping and printing services.
How can I find Charleys Cheesesteaks if I'm renting a car nearby?
Charleys Cheesesteaks is close to car rental agencies Avis and Budget Car Rental, making it convenient to visit if you're renting a car in the area.
What is the best way to contact Charleys Cheesesteaks for more information?
You can contact Charleys Cheesesteaks by phone at +1 346-206-2170 or visit their Facebook page or website at https://order.charleys.com/menu/fm-1960-eldridge/.