Customers generally praised the food as delicious, with specific mentions of wings and cheesesteaks being favorites.
Customer Service
Service quality varied; many customers highlighted friendly and helpful staff, particularly mentioning individuals like Juan and Erika, while some reported rude or unprofessional behavior.
Order Accuracy
Several reviews noted issues with incorrect orders and long wait times, leading to dissatisfaction among some customers.
Pricing
Customers found the food to be expensive, but some felt the quality justified the price.
Cleanliness
There were complaints about cleanliness, particularly in the dining area, which detracted from the overall experience.
JS
Jason S
6 days ago
1.0
The person in charge made me wait 15min for my food and then made it wrong.
MM
Matthew
Nov 14, 2025
5.0
Best food
X6
xluna.xbabyx 666
Oct 30, 2025
5.0
ive been here plenty of times with my mother in law and boyfriend . the food was very good and the service was nice
JG
José Gonzalez
Aug 7, 2025
5.0
El personal es muy amable tratan al cliente muy bien en especial ah erika muy amable
DS
Donna Summers
Jul 9, 2025
1.0
The cashier is rude that check me out I don't like getting food where there is a unhappy worker she didn't greet us her while demenar unpleasant the black older woman with ponytail with hat
Frequently Asked Questions About Charleys Cheesesteaks
What are Charleys Cheesesteaks' regular business hours?
Charleys Cheesesteaks at 111 Yale St, Houston, TX is open from 10:00 AM to 9:00 PM Monday to Thursday and on Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
Is delivery available at Charleys Cheesesteaks?
Delivery is not available at Charleys Cheesesteaks at this location; they are closed for delivery every day of the week.
Does Charleys Cheesesteaks offer drive-through service?
No, Charleys Cheesesteaks does not offer drive-through service at this location as it is closed for drive-through every day.
What are the pickup hours for orders at Charleys Cheesesteaks?
Pickup orders can be placed and collected from 10:00 AM to 9:00 PM Monday to Thursday and on Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
Can customers place takeout orders at Charleys Cheesesteaks?
Takeout service is not available at Charleys Cheesesteaks; they are closed for takeout every day of the week.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
What is the location of Charleys Cheesesteaks?
Charleys Cheesesteaks is located at 111 Yale St, Houston, TX 77007, USA, in the Walmart - Yale St area.
Are there any ATMs nearby Charleys Cheesesteaks for convenient cash access?
Yes, the PNC ATM and Woodforest National Bank ATM are located near Charleys Cheesesteaks, providing easy access to cash.
Where can I get locksmith services near Charleys Cheesesteaks?
There are several locksmith services nearby including minuteKEY, Minute Key, and KeyMe Locksmiths, all conveniently close to Charleys Cheesesteaks.
What nearby attractions or stores can I visit before or after eating at Charleys Cheesesteaks?
You can visit Walmart Houston - The Heights for shopping, Walmart Bakery for fresh baked goods, or explore local beauty salons like TGF Hair Salon and Amazing Lash Studio near Charleys Cheesesteaks.