Brand Certified
Charleys Cheesesteaks
4.4(605 reviews)
Certified by Charleys Cheesesteaks • Feb 22, 2026
Business Details
2000 Willowbrook Mall, Houston, TX
77070, United States
Certified by Charleys Cheesesteaks • Feb 22, 2026
(832) 869-4962
Certified by Charleys Cheesesteaks • Feb 22, 2026
https://order.charleys.com/menu/willowbrook-mall-tx/
Certified by Charleys Cheesesteaks • Feb 22, 2026
About
Certified by Charleys Cheesesteaks • Feb 22, 2026
Sandwich Restaurant
Location
Certified by Charleys Cheesesteaks • Feb 22, 2026
Hours
Certified by Charleys Cheesesteaks • Feb 22, 2026
Reviews
4.4
605 reviews
5 stars
476
4 stars
34
3 stars
22
2 stars
16
1 star
57
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the cheesesteaks and fries, while others reported dry, overcooked, or incorrect orders.
Customer Service
Customer service experiences varied widely; some praised friendly staff, while others reported rude behavior and unhelpful management.
Order Accuracy
Numerous complaints about incorrect orders and issues with special requests not being honored.
Cleanliness
Concerns raised about cleanliness, with reports of unsanitary conditions and unaddressed complaints about food safety.
- KNKayla NautaFeb 18, 20265.0Tha Bomb Dot Com!! Customer service is always EXCELLENT
- AMAmparo MartinezFeb 16, 20265.0Fast service and delicious sandwiches. Shoutout to Jorge. I love their philly cheese steaks!
- KGKatwone garrettFeb 15, 20265.0Jazmine was great made me feel comfortable and love how she knows my order when I come -round 1 employee
- MCMatthew ChheunFeb 9, 20265.0Great food and one of my favorite locations! I would like to kindly thank Priscilla for her service and kindness!
- DLDimitri LewisFeb 9, 20265.0I love it here!!!! I always get the cheesy fries w/ the strawberry watermelon lemonade before work and it’s help me for the whole day !!! Ask for osman
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks at Willowbrook Mall?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks at Willowbrook Mall does not offer delivery services as their delivery hours are closed every day.
Can I use the drive-through service at Charleys Cheesesteaks?
No, the drive-through service is not available at this location as drive-through hours are closed every day.
Is pickup or takeout available at Charleys Cheesesteaks?
Pickup and takeout services are not available as both pickup and takeout hours are closed all days of the week.
What payment options are accepted at Charleys Cheesesteaks in Willowbrook Mall?
They accept American Express, Discover, MasterCard, and Visa credit cards for payment.
Where is Charleys Cheesesteaks located?
It is located at 2000 Willowbrook Mall, Houston, TX 77070, USA, inside the Willowbrook Mall in Texas.
Are there any clothing stores near Charleys Cheesesteaks where I can shop?
Yes, nearby clothing stores include Dress Code Chic, Hollister Co., lululemon, Zumiez, GUESS, and Hot Topic Willowbrook TX, perfect for shopping before or after your meal.
Is there a smoothie or health food place close to Charleys Cheesesteaks?
Yes, Jamba Willowbrook Mall - TX is nearby offering smoothies and health food options, making it a great spot for a refreshing drink after enjoying your cheesesteak.
What shoe stores are close to Charleys Cheesesteaks?
Several shoe stores are nearby such as JD Sports, SIX:02, Vans, Champs Sports, Kids Foot Locker, and Finish Line, providing plenty of options for footwear shopping.
Are there any electronic stores near Charleys Cheesesteaks?
Yes, Apple Willowbrook Mall and The Fix, a mobile phone store, are close by for any electronics or mobile phone needs.
Brand Certified Facts from Charleys Cheesesteaks
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Certified February 22, 2026Yext Knowledge Graph
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- Hours of operation
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