Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.4
231 reviews
5 stars
170
4 stars
28
3 stars
10
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive service, with specific mentions of staff members who provided exceptional experiences.
Food Quality
While many enjoyed the food, there were consistent complaints about the inconsistency in food quality, with some items lacking flavor or freshness.
Management Issues
Several reviews highlighted negative experiences with management, particularly regarding customer service and staff treatment.
Order Accuracy
There were multiple reports of incorrect orders and issues with how food was prepared, leading to dissatisfaction among some customers.
Pricing Concerns
Customers expressed frustration over perceived upselling tactics and high prices relative to the quality of food.
- GFG A FOct 21, 20251.0I was treated so badly by the management of this Charley’s. They messed up my order and then treated me badly when I asked them to fix it. I’ve been coming here for years and never treated this bad. Food is great though.
- SAStephanie AnguloSep 18, 20255.0The chicken California sandwich is so good ! Service was good as well!
- ICingrid CintoraSep 16, 20255.0Good food
- FIFelony Flow IVSep 8, 20255.0Excellent service, smiling faces and great food!
- BCBandoleras Boster ClubAug 28, 20255.0Muy buen servicio, la atención todo sin problema
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Memorial City Mall?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery, drive-through, pickup, or takeout services?
Charleys Cheesesteaks at Memorial City Mall does not offer delivery, drive-through, pickup, or takeout services as all such options are marked closed every day.
Where is Charleys Cheesesteaks located in Houston?
Charleys Cheesesteaks is located at 303 Memorial City Mall, #395D, Houston, TX 77024, United States.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
Where can I find the menu and order online for Charleys Cheesesteaks at Memorial City Mall?
You can view the menu and place orders online at https://order.charleys.com/menu/memorial-city-mall/.
Can you provide the contact phone number for Charleys Cheesesteaks?
The main phone number for Charleys Cheesesteaks at Memorial City Mall is +1 832-649-8054.
What types of restaurants or food options are near Charleys Cheesesteaks at Memorial City Mall?
Nearby food options include Master Wok (Chinese and Asian cuisine), Cinnabon (bakery and desserts), Sarku Japan (Japanese restaurant), Nathan's Famous (hot dog restaurant), Chick-fil-A, Great Wraps, and the Food Court at Memorial City Mall.
Are there any clothing or retail stores near Charleys Cheesesteaks in Memorial City Mall?
Yes, nearby retail stores include Victoria's Secret, Kay Jewelers, Camille La Vie, American Eagle Outfitters, Forever21, Brighton, and Francesca's.
Is there a nearby place to get a quick dessert or ice cream near Charleys Cheesesteaks?
Yes, Popfancy Pops, an ice cream shop, and Cinnabon, offering bakery goods and desserts, are located near Charleys Cheesesteaks.
What is the timezone for Charleys Cheesesteaks at Memorial City Mall?
Charleys Cheesesteaks operates in the America/Chicago timezone.