Location.com logo
Brand Certified

Charleys Cheesesteaks

4.4
(411 reviews)

Business Details

85 E. Crosstimbers St., Houston, TX
77022, United States
(713) 393-7807
https://order.charleys.com/menu/crosstimbers-st/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
85 E. Crosstimbers St., Houston, TX
77022, United States

Hours

Reviews

4.4
411 reviews
5 stars
319
4 stars
19
3 stars
19
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude or inattentive.

Food Quality

The food quality received positive remarks for being fresh and tasty, but there were complaints about inconsistency, such as overcooked wings and bland fries.

Cleanliness

Several reviews noted cleanliness issues, including dirty dining areas and sticky floors, which detracted from the overall experience.

Wait Times

Customers frequently mentioned long wait times, both for service and food preparation, leading to frustration.

Pricing

Some customers felt the prices were high relative to the portion sizes and quality of food, while others appreciated the value for money.
  • JD
    Jorrell Dove
    Feb 9, 2026
    5.0
    The Ultimate Fries are fries topped with ranch, cheese, and bacon ๐Ÿฅ“. It's $4 but it's definitely delicious. The Chicken Philly with jalapenos ๐Ÿ˜‹: a chicken Philly that I added jalapenos to it, I removed the onions and tomatoes (I don't like either of those). The jalapenos had the right amount jalapenos, and cheese ๐Ÿง€. Order made fresh, fast and through the app, I got a special code for a $10 Big Meal. This was definitely worth the trip ๐Ÿ˜‰
  • LL
    Lucas La
    Jan 28, 2026
    1.0
    I went at night and it seemed like it was closed. No one was at the front counter it took them a while to notice i was there i guess. There was food under the tables which made me think if there was no customers what was keeping them from clening the lobby. The cashier did not greet me or anything he just stared at me. I asked for the manager she came out looking grumpy, no smile, making the experiemce more awkward. I was going to order some food but just by seeing the employees it was discouraging and sad so i left. LAZY EMPLOYEES
  • DB
    Didi Bรจl
    Oct 27, 2025
    5.0
    Customer service is top notch. I had a Philly cheesecake combo (10/10), boneless garlic parm chicken(4/10) n lemonade(10/10). Restaurant clean n good vibes. (10/10)
  • JR
    Jennifer Roberts
    Oct 21, 2025
    5.0
    I think the best location so far that I done tried is inside of Walmart on Crosstimbers and 45 , the guy there is amazing, even give the food flavor ๐Ÿคค
  • BB
    BULL19158
    Oct 15, 2025
    3.0
    Your food is good but your sweet tea is old ir you just don't know how to make it. You'd be better off contracting it out or just not making it.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours of Charleys Cheesesteaks on weekdays?

Charleys Cheesesteaks is open from 10:30 AM to 9:00 PM on Monday through Thursday.

Is Charleys Cheesesteaks open on weekends?

Yes, Charleys Cheesesteaks is open from 10:30 AM to 10:00 PM on Friday and Saturday, and from 10:30 AM to 9:00 PM on Sunday.

Brand Certified Facts from Charleys Cheesesteaks

Charleys Cheesesteaks partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: