Certified by Charleys Cheesesteaks โข Feb 22, 2026
Reviews
4.4
411 reviews
5 stars
319
4 stars
19
3 stars
19
2 stars
13
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude or inattentive.
Food Quality
The food quality received positive remarks for being fresh and tasty, but there were complaints about inconsistency, such as overcooked wings and bland fries.
Cleanliness
Several reviews noted cleanliness issues, including dirty dining areas and sticky floors, which detracted from the overall experience.
Wait Times
Customers frequently mentioned long wait times, both for service and food preparation, leading to frustration.
Pricing
Some customers felt the prices were high relative to the portion sizes and quality of food, while others appreciated the value for money.
JD
Jorrell Dove
Feb 9, 2026
5.0
The Ultimate Fries are fries topped with ranch, cheese, and bacon ๐ฅ. It's $4 but it's definitely delicious.
The Chicken Philly with jalapenos ๐: a chicken Philly that I added jalapenos to it, I removed the onions and tomatoes (I don't like either of those). The jalapenos had the right amount jalapenos, and cheese ๐ง. Order made fresh, fast and through the app, I got a special code for a $10 Big Meal.
This was definitely worth the trip ๐
LL
Lucas La
Jan 28, 2026
1.0
I went at night and it seemed like it was closed. No one was at the front counter it took them a while to notice i was there i guess. There was food under the tables which made me think if there was no customers what was keeping them from clening the lobby. The cashier did not greet me or anything he just stared at me. I asked for the manager she came out looking grumpy, no smile, making the experiemce more awkward. I was going to order some food but just by seeing the employees it was discouraging and sad so i left. LAZY EMPLOYEES
DB
Didi Bรจl
Oct 27, 2025
5.0
Customer service is top notch. I had a Philly cheesecake combo (10/10), boneless garlic parm chicken(4/10) n lemonade(10/10). Restaurant clean n good vibes. (10/10)
JR
Jennifer Roberts
Oct 21, 2025
5.0
I think the best location so far that I done tried is inside of Walmart on Crosstimbers and 45 , the guy there is amazing, even give the food flavor ๐คค
BB
BULL19158
Oct 15, 2025
3.0
Your food is good but your sweet tea is old ir you just don't know how to make it. You'd be better off contracting it out or just not making it.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks on weekdays?
Charleys Cheesesteaks is open from 10:30 AM to 9:00 PM on Monday through Thursday.
Is Charleys Cheesesteaks open on weekends?
Yes, Charleys Cheesesteaks is open from 10:30 AM to 10:00 PM on Friday and Saturday, and from 10:30 AM to 9:00 PM on Sunday.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not currently offer delivery services; the delivery option is closed all days of the week.
Is there a drive-through available at Charleys Cheesesteaks?
No, the drive-through option is closed every day, so there is no drive-through service available.
Can customers order pickup or takeout at Charleys Cheesesteaks?
No, both pickup and takeout options are closed throughout the week and are not available.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa as payment options.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 85 E. Crosstimbers St., Houston, TX 77022, USA.
What nearby dining options are available close to Charleys Cheesesteaks?
Nearby dining options include Sonic Drive-In, KFC, China Inn Restaurant, Jack in the Box, Louisiana Fish House, USA Wings, Subway, and Happy's Pizza.
Which nearby financial services can customers access near Charleys Cheesesteaks?
Customers can find Woodforest National Bank, PLS Insurance, Main Finance Service, Coinme ATM, PLS Check Cashing, pls Tax Services, and Jackson Hewitt Tax Service near Charleys Cheesesteaks.
Are there any nearby convenience or retail stores customers might visit before or after dining at Charleys Cheesesteaks?
Yes, nearby stores include Cash America Pawn for retail and pawn services, Murphy USA gas station and convenience store, Rent-A-Center for furniture and electronics, and Boost Mobile for mobile phone services.
Brand Certified Facts from Charleys Cheesesteaks
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Certified February 22, 2026Yext Knowledge Graph
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