Customers consistently praised the attentive and friendly service provided by various servers, particularly highlighting Reed, Robert, and Jessica.
Food Quality
The food received high marks for being delicious and well-prepared, contributing to a positive dining experience.
Atmosphere
The restaurant atmosphere was described as enjoyable and suitable for various occasions, including family gatherings and special celebrations.
Customer Experience
Many reviews noted exceptional experiences, with servers going above and beyond to ensure customer satisfaction, including special touches for celebrations.
IS
Italy Sibley
1 day ago
5.0
Omg! Meghan gave us some of the best hospitality we have ever received at a restaurant! She welcomed us in with open arms, I felt like I was at home! The food was absolutely AMAZING and this was a very very clean restaurant! This location is the BEST in town!!! She didn’t disappoint! We will be back VERY soon! We love us some Italian food! The shifts seem like they run smoothly , because the staff was on point and HAPPY! That’s a great combo!
VB
Vincent Boemio
2 days ago
5.0
Whenever we want to ensure fantastic service to go along with a great meal, we try to go when Meghan is managing! She always makes an effort to stop by our table as if we are family and make sure that our dinner is an exceptional experience. Best of all, we see her act like that with everyone around us.
DS
Dylan Stockberger
2 days ago
5.0
I had an outstanding experience at Carrabba’s Italian Grill. From the moment I walked in, the atmosphere felt warm, welcoming, and genuinely inviting. The staff went above and beyond—friendly without being overbearing, attentive without hovering, and clearly proud of the food they serve.
The meal was the real star. Everything tasted incredibly fresh and thoughtfully prepared. The pasta was perfectly cooked, the sauces were rich and flavorful, and the entrées came out hot and beautifully presented. You can tell they take their craft seriously.
I also loved how consistent everything felt—smooth service, great pacing, and food that hits the mark from appetizers all the way to dessert. It’s the kind of place where you can relax, enjoy great flavors, and know you’re being taken care of.
Carrabba’s delivered a truly memorable dining experience, and I’ll absolutely be back. If you’re looking for a spot with great Italian food and exceptional service, this is it. 🍝✨
SL
Sarah Levine
Nov 13, 2025
5.0
What a wonderful lunch my coworker and I had. Our server, Robert, was absolutely wonderful and took great care of us! He was attentive to our needs and made this lunch date very pleasurable! I would definitely come back again and ask for him to be our waiter! Thank you, Robert for making our lunch delightful and wonderful!
LH
Lee Hutson
Nov 2, 2025
1.0
For the third time in three orders they made my order wrong. I ordered multiple things, but also spaghetti with meat sauce and meatballs and when I got home, the spaghetti had very little sauce which was not meat sauce nor did it have meatballs and I got charged for both. I’m completely fed up with this restaurant. I would not recommend anybody spend your money here. I’ve ordered from here for years and never had this problem but now it’s just an absolutely horrible restaurant stay away if I could’ve given it zero stars I would have and I called and the lady that answered the phone could’ve carried her less.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the operating hours of Carrabba's Italian Grill?
Carrabba's Italian Grill is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
When is happy hour available at Carrabba's Italian Grill?
Happy hour is available daily from 4:00 PM to 6:00 PM at Carrabba's Italian Grill.
What pickup and delivery services does Carrabba's Italian Grill provide?
Does Carrabba's Italian Grill have a bar and serve alcoholic beverages?
Yes, Carrabba's has an onsite bar and serves beer, wine, cocktails, and other alcoholic beverages.
Is Carrabba's Italian Grill family friendly and accessible?
Yes, Carrabba's welcomes families, has a children's menu, high chairs, and is wheelchair accessible including seating, restrooms, and parking.
Can I order food online for delivery or pickup from Carrabba's Italian Grill?
Yes, you can order online for delivery or pickup through their website at https://www.carrabbas.com/order/menu/houston-katy-freeway.
What nearby restaurants can I visit around Carrabba's Italian Grill?
Nearby restaurants include Twin Peaks Restaurants, Aroy Thai Cafe, Taco Cabana, Gorditas Dona Tota, and HICCUPS & CHURROHOLIC - MEMORIAL for varied dining options.
Are there hotel options near Carrabba's Italian Grill for out-of-town guests?
Yes, nearby hotels include Hampton Inn Houston I-10W Energy Corridor, Hampton by Hilton, and Hampton Inn Houston I-10W/Energy Cor, TX for convenient accommodation.
What other businesses are near Carrabba's Italian Grill that might be useful for customers?
Nearby businesses include Ethan Allen furniture store, Essential Thai Massage salon, and The Pop Culture Company bookstore, offering shopping and wellness options before or after dining.