Customers consistently praised the attentive and friendly service from various staff members, particularly highlighting servers like Jessica, Reed, and Robert.
Food Quality
The food received numerous compliments for being delicious and well-prepared, with specific dishes like lasagna and rigatoni al forno mentioned favorably.
Atmosphere
The restaurant's atmosphere was described as pleasant and welcoming, contributing positively to the overall dining experience.
Management
Managers like Meghan and Dante were noted for their exceptional service and attentiveness, enhancing customer satisfaction.
Inconsistency
Some customers reported a decline in service quality during busy times, indicating a need for improvement in consistency.
RC
RG Clark
2 days ago
3.0
I wish I could review the dine-in and carside areas of the restaurant separately. Food is great and atmosphere is good, but carside pick up is consistently 15+ minutes late. We order at least once a week and they rarely bring the food out on time. I almost always have to call or walk in and my order is usually just sitting there. Very frustrating. I would stop ordering if it wasn't one of my kids' favorites.
ZN
zara namazi
Dec 31, 2025
5.0
Amazing experience as always! Our favorite Carrabba’s location, My mom and I came here for New Years and we couldn’t have chosen a better spot. The food was amazing as always. I ordered the rigatoni al forno, it was delicious!! The manager, Dante, he made our experience extra special. Thank you! The customer service here was exceptional. If you have any guests you want to impress or simply craving amazing Italian, this Carrabba’s is the place to go!
GJ
grace jimenez
Dec 28, 2025
5.0
Meghan, the manager at this establishment, was absolutely wonderful! She was extremely kind and attentive. Robert, our server, was very kind as well. From the moment my family and I sat down at the table, we were received with joy. The food was also very good. I ordered a lasagna, and it was fresh and it was steaming hot. Shoutout to Meghan and Robert! We will be visiting again God willing!❤️
HW
HELEN WILT
Dec 21, 2025
5.0
We attended the Feast of the Seven Fishes event last Wednesday evening. We had a lovely experience. Every course was delicious and the wine pairings were perfect! Our servers were attentive and friendly. This is the first event we have attended and we have RSVP'd for the January event already. We have been loyal customers of the Carrabba's in The Woodlands for 30 years. However, we have moved to the Galleria area and this Katy Freeway location is now "our Carrabba's". The $10 take home offer is a fantastic deal that's going on right now. Not sure how long it will be offered, but it's a great deal.
OU
Oksana Ulyanova
Dec 21, 2025
1.0
Food was ok but cherry tomatoes in salad been not fresh also server was not attentive he forgot bring soup and start serve other people forget about I was ready to go and see manager this was redicilous. Also server been on the rash all the time never asked what we need we had to ask hi. All the time. Don't know exact.his name.was short older looking guy. No I will go next time to other location. I was not feeling well after soup was not hot enough how supposed to be and taste I would say not just cooked. Not satisfied that much. Italian grill?should have cappuccino and more cakes and more food selection
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the operating hours of Carrabba's Italian Grill?
Carrabba's Italian Grill is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
When is happy hour available at Carrabba's Italian Grill?
Happy hour is available daily from 4:00 PM to 6:00 PM at Carrabba's Italian Grill.
What pickup and delivery services does Carrabba's Italian Grill provide?
Does Carrabba's Italian Grill have a bar and serve alcoholic beverages?
Yes, Carrabba's has an onsite bar and serves beer, wine, cocktails, and other alcoholic beverages.
Is Carrabba's Italian Grill family friendly and accessible?
Yes, Carrabba's welcomes families, has a children's menu, high chairs, and is wheelchair accessible including seating, restrooms, and parking.
Can I order food online for delivery or pickup from Carrabba's Italian Grill?
Yes, you can order online for delivery or pickup through their website at https://www.carrabbas.com/order/menu/houston-katy-freeway.
What nearby restaurants can I visit around Carrabba's Italian Grill?
Nearby restaurants include Twin Peaks Restaurants, Aroy Thai Cafe, Taco Cabana, Gorditas Dona Tota, and HICCUPS & CHURROHOLIC - MEMORIAL for varied dining options.
Are there hotel options near Carrabba's Italian Grill for out-of-town guests?
Yes, nearby hotels include Hampton Inn Houston I-10W Energy Corridor, Hampton by Hilton, and Hampton Inn Houston I-10W/Energy Cor, TX for convenient accommodation.
What other businesses are near Carrabba's Italian Grill that might be useful for customers?
Nearby businesses include Ethan Allen furniture store, Essential Thai Massage salon, and The Pop Culture Company bookstore, offering shopping and wellness options before or after dining.