Customers consistently praised the food for being fresh, delicious, and well-prepared, particularly highlighting the burgers and fries.
Customer Service
While many reviews noted friendly and welcoming staff, there were several complaints about poor service and communication issues, particularly during order fulfillment.
Atmosphere and Safety
Some customers expressed concerns about the safety and atmosphere outside the restaurant, leading them to prefer delivery over dining in.
Pricing
Several reviews mentioned that while the food quality is high, some customers felt the prices were on the higher side for the portion sizes.
CE
Contessa Edmonds
Jan 2, 2026
1.0
I attempted to place an order from Busta’s Burgers through Uber Eats on a Friday evening. My order included a Philly cheesesteak combo, boudin egg rolls, and cheese sticks.
Two separate delivery drivers went to the location and both left after waiting. Uber Eats later confirmed that the drivers canceled because the restaurant was closed.
What makes this especially frustrating is that Uber Eats allowed the order to go through in the first place. Typically, if a restaurant is closed, you cannot even place an order. If the restaurant was not actually open or was closing early, orders should have been turned off in the system.
To add to the confusion, Google lists this location as open until 10:00 p.m., and that information was recently updated. The lack of accurate communication between the restaurant, Google, and Uber Eats resulted in wasted time for both customers and delivery drivers.
Unfortunately, this experience left a very bad first impression, and I will not be attempting to order again.
AG
A Game-z
Dec 30, 2025
5.0
Food is always fresh and delicious. I had the burger, kids, burgers, and chicken tenders. The chicken tenders were big and delicious!
AG
Angie Gamez
Dec 30, 2025
5.0
I had had it delivered so I did not score the atmosphere. A few times that I have gone there in person, there was always some very shady people hanging out outside and by the cars. I no longer felt safe. One time I immediately got back into my car when someone started walking towards me in a VERY suspicious manner and I quickly drove away. This was not the first time I felt uneasy.
This time I decided to have it delivered. Considering it was super cold outside today my food was still warm when I received it. It’s always so good and fresh!
HH
H
Dec 30, 2025
5.0
Great food and service, I took my food to go so I can't really speak to the atmosphere but it seems pleasant. I really love the food and try to stop by whenever I am in the area. Give it a shot, I am sure they won't disappoint.
KW
Kevin Wood
Dec 24, 2025
1.0
Food was pretty decent, but the customer service was horrible.
What are the regular operating hours for Busta's Burgers?
Busta's Burgers is open Tuesday through Thursday and Saturday through Sunday from 9:00 AM to 7:00 PM, and on Friday from 9:00 AM to 8:00 PM. It is closed on Mondays.
Is Busta's Burgers open on Mondays?
No, Busta's Burgers is closed on Mondays.
Does Busta's Burgers offer delivery and pickup services?
Yes, Busta's Burgers offers both in-store pickup and delivery services.
What are the delivery hours for Busta's Burgers?
Delivery is available Tuesday through Thursday and Saturday through Sunday from 9:00 AM to 7:00 PM, and on Friday from 9:00 AM to 8:00 PM. Delivery is not available on Monday.
Can I order takeout from Busta's Burgers, and what are the takeout hours?
Yes, takeout is available Tuesday through Thursday and Saturday through Sunday from 9:00 AM to 7:00 PM, and on Friday from 9:00 AM to 8:00 PM. Busta's Burgers is closed for takeout on Mondays.
Where is Busta's Burgers located?
Busta's Burgers is located at 9228 Cypress Creek Pkwy, Houston, TX 77064, USA.
What is the price range at Busta's Burgers?
Busta's Burgers has a price range classified as 'Two', indicating moderately priced menu items.
Are there any nearby restaurants or eateries around Busta's Burgers?
Yes, nearby eateries include Busta's Houston (burger restaurant), SUBWAY (sandwich shop), EZ Seafood & Noodles (seafood and cajun restaurant), and Chipotle Mexican Grill (fast food Mexican restaurant).
Which nearby stores or services can customers visit before or after dining at Busta's Burgers?
Nearby you can find BB Fish and Pets and A Parrots Cove for pet supplies, Essence Sanaa Hair and Texas Nails for beauty services, MZ Computers and Fix Zone Phone Repair Service for tech needs, plus Academy Sports + Outdoors for outdoor gear.
How can the nearby businesses help customers visiting Busta's Burgers?
Customers can combine their visit to Busta's Burgers with errands like shopping at Cash America Pawn or Apex Furniture, getting insurance at Fred Loya Insurance, or visiting Liberty Tax Service, making it convenient to handle multiple tasks in one area.
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