Buffalo Wild Wings 'GO'

3.4
206 reviews

About

Chicken Wings Restaurant

Location

Buffalo Wild Wings 'GO'
9105 Sam Houston Parkway N, Houston, TX
77064, United States

Hours

Reviews

3.4
206 reviews
5 stars
93
4 stars
24
3 stars
23
2 stars
13
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including staff being rude, unhelpful, and unresponsive to phone calls.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor quality of food received.

Food Quality

Feedback indicated inconsistent food quality, with complaints about dry wings, cold food, and unsatisfactory preparation.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling practices.

Wait Times

Customers frequently noted long wait times for both in-store pickups and phone orders, leading to frustration.
  • PG
    Pepper Goodwin
    3 days ago
    1.0
    Ordered 10 wings and a large fry ahead of time, on their website. Ended up waiting an entire hour inside the restaurant for it, while barely being acknowledged. I got home 10 minutes later to hard, cold fry’s and TINY wings. I mean, the wings were the same size as the ranch cup, 2 inches!! They confirmed why I barely come here and go to Wingstop instead.
  • VP
    Van Phu
    Nov 4, 2025
    2.0
    The food was good but $19 for 10 bone in wings and a drink no thank you. Way too expensive for the small amount of food. Even if you account for inflation almost 2 bucks a wing is too much.
  • UU
    umbreonn
    Sep 7, 2025
    1.0
    Gave me the wrong order then the whole staff decided to act like they where the inconvenienced ones , like if I didn’t spend a whole hour going back and forth because they gave me someone else’s order . Terrible customer service, they couldn’t even bother to apologize for the inconvenience or problem they just looked at me stupid , I honestly should’ve been compensated for the gas I wasted cause they can’t read a simple name on a piece of paper the manager couldn’t even have been bothered to talk to me even tho I requested to speak to him about the matter. Clearly based on other reviews you have a problem with your employees not doing their job .
  • JS
    Jesus SA
    Aug 21, 2025
    1.0
    Everybody at this location seems to hate their job. They NEVER want to pick up the phone. Especially if it is at night. If you hate what you do then don’t work there. What is so hard about answering the phone taking the order and that’s it ? I don’t get it. It has been several times that I call this location and every single time they never pick up the phone. I have been calling this location since 9PM - it is 9:36PM AND STILL HAVE NOT GOTTEN AN ANSWER. I have called a total of 11 times since the phone hangs up at 2mins & 19 sec. Not sure who I can contact anyone higher up than whoever works at this location. Best believe I will find that out. Ridiculous.
  • JP
    Johan Ponce
    Aug 14, 2025
    1.0
    Made an online order and was told I'd be refunded for part of an order due to them running out of tenders. When I get there I'm told I'm being refunded for the entire order because one item, on top of that I have to wait 4 days for them to give me a refund.

Frequently Asked Questions About Buffalo Wild Wings 'GO'

What is the address of Buffalo Wild Wings 'GO' in Houston?

Buffalo Wild Wings 'GO' is located at 9105 Sam Houston Parkway N, Houston, TX 77064, USA.

What are the opening hours for Buffalo Wild Wings 'GO'?

Buffalo Wild Wings 'GO' is open daily from 11:00 AM to midnight.