Buffalo Wild Wings

3.2
2221 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
17195 Tomball Pkwy, Houston, TX
77064, United States

Hours

Reviews

3.2
2,221 reviews
5 stars
748
4 stars
407
3 stars
260
2 stars
160
1 star
646

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and inattentive to customers' needs.

Food Quality

Many customers reported issues with food quality, including overcooked wings, stale fries, and incorrect orders.

Wait Times

Customers frequently complained about long wait times for food and service, often exceeding reasonable expectations.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Mixed Experiences

While many had negative experiences, a few customers praised specific staff members and enjoyed their meals, indicating inconsistency in service.
  • IC
    Ileia Cade
    5 days ago
    1.0
    If I could give 0 stars I would. One of the worse restaurants I have been to. Also the Gm Hailey is one of the worst managers I have ever spoken to. They made our food completely wrong where we couldn’t even eat it. When we called to complain the manager was so rude going back and fourth and did absolutely nothing to help us. I called corporate and everyone I could call. I hope this place shuts down soon. Management will run this down the hole.
  • AM
    Andrea Miranda
    Nov 16, 2025
    1.0
    Very bad customer service. Always a long wait time. Understaffed on a Sunday night. We just walked out.
  • SD
    Stephanie Drasher
    Nov 9, 2025
    5.0
    I've been to this Buffalo Wild Wings and I have never had my food handed to me so fast the cashier max is very sweet
  • AT
    Alasia .t13
    Nov 5, 2025
    1.0
    TERRIBLE customer service!!!! The staff was very rude and unwelcoming. I came in at 10:30 pm and was told right away that they’d be closing soon and that we’d be kicked out if we were still there with a sarcastic smile…..
  • CE
    Chad Egbert
    Oct 28, 2025
    1.0
    What happened to this place? It used to be great. The atmosphere is great but the service is horrible. Yesterday, it took 25 minutes to get a round of waters. And another 10 minutes to get a single beer. And that was after I spoke to the manager to see if we were going to get served. There were only 6 tables with people and only 5 people at the bar. Every time I looked the workers were gathered at the back of the bar cracking jokes and having a good time, including the manager. Surely soon there will be an announcement of this chain closing down. Notice in all of the comments the “owner” says they’ll address it, yet the negative reviews keep pouring In. The problem is obvious, let me know if you’d like help fixing it. It will be real simple.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Houston offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings at 17195 Tomball Pkwy?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 2:00 AM.