Numerous customers reported extremely slow service, long wait times for food, and unresponsive staff.
Food Quality
Many reviews highlighted poor food quality, including cold, overcooked, and incorrect orders.
Management Concerns
Customers expressed dissatisfaction with management, citing rude behavior and lack of organization.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Positive Staff Experiences
A few customers praised specific staff members for their excellent service, indicating that not all experiences were negative.
JC
Javier García Cedillo
2 days ago
1.0
I waited 40 minutes for 20 wings that I ordered for pickup with 1 hour in advance. Everything was cold. I saw people coming pick up and my order never got ready.
TL
Tee L
2 days ago
1.0
Service here is horrible. The sign says to seat yourself but then no one comes to service you. You literally have to flag someone down, if not, no one will ever come to even bring menus. Service and mgmt here is horrible. Possibly the worst Buffalo Wild Wings in town as far as service goes.
JR
Jenny Romero
3 days ago
1.0
Pésimo servicio .. dure mucho tiempo sentada nunca preguntaron que quería , tube que buscar quien me ayudara , no dan platos ni servilletas Comida fría y vieja . Alitas feas .. gente con mal carácter .. gracias pero no iré más .. gracias
KC
Kyle Cornelius
Dec 29, 2025
1.0
Worst experience ever. Ordered on the app, food wasn’t ready on until 30 minutes after scheduled pick up time. Took 20 minutes and my wife approaching someone to be acknowledged. Food ended up being cold. Worst b-dubs in the area. Do not recommend eating at this location.
TV
Theresa Vega
Dec 14, 2025
1.0
After spending the entire day moving and seeing that this location closed at 2 am, my boyfriend called to place an order. Seeing that it was already after 1:00 am, my boyfriend apologized for the late call. Not only were they rude , but after getting home to our son, the food we received was absolutely horrible. The fries, or should I say, lack of fries we received, because they only seemed to have thrown in less than a handful, were cold and hard. It's like they gave us the the very last of the fries at the bottom of the basket! Our ranch sauce was less than halfway full and spilling out the sides. It's like they didn't even try.....
After moving all day we were looking forward to a good hot meal and got this. Our son got this. I am very unhappy. We will not be returning to this location.
Like I said, I understand it was late, but he could have just not answered the phone (I would have much rather he didn't) If he didn't want to prepare any food, we could have taken our business elsewhere and purchased more food for the amount of money we spent!!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Houston offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings at 17195 Tomball Pkwy?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 2:00 AM.
Where is Buffalo Wild Wings located in Houston?
It is located at 17195 Tomball Pkwy, Houston, TX 77064, United States.
How can I contact Buffalo Wild Wings at this location?
You can reach them by phone at +1 281-955-7800.
Does Buffalo Wild Wings offer takeout or dine-in options?
Yes, Buffalo Wild Wings operates as a restaurant, sports bar, and also offers takeout services.
Where can I find more information or updates about this Buffalo Wild Wings location?
You can visit their official website or their Facebook page for the latest information and updates.
Are there any nearby entertainment venues to Buffalo Wild Wings?
Yes, AMC Movie Theater and AMC Willowbrook drive-in theater are nearby, making it a great spot to grab wings before or after a movie.
What are some nearby dining options around Buffalo Wild Wings?
Nearby dining options include New York Pizza Houston, Panoramic Pizza, Boston's Restaurant & Sports Bar, Gud Food Kitchen, Saltgrass Steak House, and Yummy Pho and Bo Ne for a variety of cuisines.
Are there any nearby fitness or recreation facilities close to Buffalo Wild Wings?
Amped Fitness gym and Slick City Willowbrook amusement park, known for sports and recreational activities, are located nearby if you want to stay active before or after your visit.
Can Buffalo Wild Wings customers visit nearby places for dessert or refreshments?
Yes, nearby spots like Marble Slab Creamery offer ice cream and desserts, and Sharetea Willowbrook provides bubble tea, perfect for a sweet treat following your meal.