Buffalo Wild Wings

3.4
2043 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
11803 Westheimer Road, Houston, TX
77077, United States

Hours

Reviews

3.4
2,043 reviews
5 stars
843
4 stars
347
3 stars
227
2 stars
137
1 star
489

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising staff like Triston and Simone for their attentiveness, while others reported rude or inattentive service, long wait times, and unresolved order issues.

Food Quality

Many customers expressed disappointment with the food quality, citing issues such as cold, overcooked, or improperly prepared items, while a few reviews highlighted enjoyable meals.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which negatively impacted the overall dining experience.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor handling of complaints, leading to frustration and dissatisfaction.
  • CM
    Chedi Mendez
    Jan 2, 2026
    1.0
    They are extremely slow, they take 30 minutes to take your order and then an hour to actually bring it out
  • MR
    Maria Ruiz
    Dec 22, 2025
    5.0
    I am doing this review before the food arrives but Buffalo Wild Wings usually never misses. Triston helped me with my transaction and helped me save money by letting me know about the lunch special. Triston was kind and professional with my experience. Clean establishment as well!
  • SJ
    Steve Jeffries
    Dec 21, 2025
    1.0
    Do NOT go here. 12-21-25, 1:43 PM. I ordered 15 wings. 15 minutes later, I got them and drove home 5 miles away. Bone dry, stringy, and a couple were simply and clearly Burnt. How could they let this out of the kitchen? Drove back, showed the mgr; she politely said something about the grease Just now being changed, and a replacement batch would be good. I took a chance. 10 minutes later, new wings. The Only difference was that there were no obviously burnt wings, although they Clearly were overcooked. I tasted one, showed the bone dry stringy inside to the mgr, and suggested she taste one. She refused and gave me a refund. There is ABSOLUTELY NO QUALITY CONTROL HERE. Please do yourself a favor and go elsewhere.
  • MJ
    Marlon J
    Dec 20, 2025
    5.0
    I want to give a Big Shoutout to Tristin🙌🏻 if I misspelled your name my apologies lol 😂 for helping me I was Door Dashing and I was sent Twice to Buffalo Wild Wings🙌🏻 and Tristian was a great help to me and my mom JESUS LOVE 💗 Y’all 💞💞💞💞and Has A Plan🙌🏻for your Life🙌🏻 so be encouraged and have a wonderful lit 🔥 night❤️🙌🏻✌🏿
  • CC
    Carri
    Dec 19, 2025
    5.0
    Triston was super friendly & attentive at the to-go counter, I am bww obsessed & always appreciate excellent customer service like I received today!

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Houston offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

Where is Buffalo Wild Wings located in Houston?

It is located at 11803 Westheimer Road, #780, Houston, TX 77077, USA.