Bluestone Lane offers a refined product proposition dedicated to producing the highest quality coffee and complementary foods, delivered in an engaging way.
Multiple reviews highlighted poor customer service, including long wait times and unhelpful staff.
Food Quality
While some customers praised the food, others reported issues with portion sizes, food temperature, and incorrect orders.
Staff Performance
Jacob received consistent praise for his service, while other staff members were noted for being untrained or unprofessional.
Cleanliness Concerns
Several customers mentioned unsanitary conditions, particularly in the bathrooms and food handling.
Pricing Concerns
Many reviews indicated that the prices were high relative to the quality and portion sizes of the food.
MM
Maisie
5 days ago
4.0
Food was good, service was awkward. We were initially shown to our seat by the person at the stand, and then after we ordered drinks a random man came up in a coat. We thought he was panhandling at first, and I was going to politely say no, until he asked if we were ready to order.
He was dressed like he was working outside. I found this odd. After that, it took a long time to catch his attention again, to the point I’m still not sure if he officially works there.
I had the prosciutto sandwich. It was good. Wedges were a bit undercooked and the mayo I asked for never showed up. My friend has the ricotta pancakes which she enjoyed, but couldn’t finish. They were taken away without offer of a takeout box. Interesting.
They sat people directly next to us despite having lots of seats. This was not ideal, and seemed designed to rush us, so the gentlemen next to us got to hear our grim discussion about a relative who died that morning. Most good service involves giving people some privacy where possible.
TM
Tyler M
Nov 15, 2025
1.0
Ordered the Lemme Vanilla Crème Iced Latte and it was horrible. The coffee is so bland and boring it dried my throat out drinking it. If you're looking for something with a little sweetness and flavor, this isn't for you. Oh, and the coffee was $8 which is crazy.
SO
Sandra Ortiz
Nov 9, 2025
5.0
Had a small brunch for my daughter with a dozen of us, food was beautifully presented and delicious. We ordered a variety of foods and drinks and everything was delightful. Ambiance was cozy and the staff made our visit an overall 5 out of 5 experience. We definitely recommend!!!
BE
Brad Ertl
Nov 9, 2025
5.0
We previously had a poor experience at another store but were asked to give Bluestone Lane another chance - we did and it was a wonderful experience. We will be back for Sunday Brunch.
HF
H. F.
Oct 28, 2025
1.0
Terrible customer service in my opinion for the cashiers working today at 6pm - they charge extra for milk substitutions and have an extremely watered down version of vanilla “syrup” which was just vanilla water, resulting in $9 latte that’s inedible. I requested it to be fixed and the girl at the front just looked at me like I was a moron for saying it didn’t taste like any vanilla was added. Then she said another lady “complained” about the same issue with the vanilla syrup, so they’re continuing to charge extra for watered down vanilla and a milk substitute that was supposedly oatmilk but tastes like half and half. No longer patronizing this place.
Update**- they definitely gave me dairy when I paid extra for oatmilk, bc I’m lactose intolerant. Management should do better bc that’s insane.
Frequently Asked Questions About Bluestone Lane Rice Village Café
What are the operating hours of Bluestone Lane Rice Village Café?
The café is open Monday to Saturday from 7:30 AM to 8:00 PM and Sunday from 7:30 AM to 6:00 PM.
What pickup and delivery services does Bluestone Lane Rice Village Café offer?
They offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What types of coffee and food specialties are available at Bluestone Lane Rice Village Café?
They specialize in wellness lattes, avocado toast, flat whites, as well as coffee, tea, juices, granola, and café fare.
Which payment methods are accepted at Bluestone Lane Rice Village Café?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, and Samsung Pay.
Does Bluestone Lane Rice Village Café offer vegetarian and vegan food options?
Yes, the café serves vegetarian, vegan, and organic food options.
Is Bluestone Lane Rice Village Café suitable for working or family visits?
Yes, the café welcomes families and children, has seating, free Wi-Fi, restrooms, and is suitable for working on a laptop.
Can I order ahead or use an app for Bluestone Lane Rice Village Café?
Yes, they offer order and pay ahead services through their Android and iOS apps.
Which nearby clothing stores can I visit before or after enjoying a coffee at Bluestone Lane Rice Village Café?
You can visit White House Black Market, Lily Rain, Ann Taylor, Victoria's Secret & PINK, Vuori, and Banana Republic nearby for a shopping experience.
What nearby medical and wellness centers are close to Bluestone Lane Rice Village Café?
Kelsey Seybold Clinic and Kelsey-Seybold Clinic medical centers are nearby and convenient for medical appointments before or after your café visit.
Are there other notable nearby dining or salon options near Bluestone Lane Rice Village Café?
Yes, you can check out Kubo's Sushi Bar & Grill, Hudson House, Bombay Brasserie for dining and Clique Salon or Myth Salon & Spa for beauty and wellness services nearby.